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Evidence Guide: CPCCBC4030A - Analyse and communicate industry information

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CPCCBC4030A - Analyse and communicate industry information

What evidence can you provide to prove your understanding of each of the following citeria?

Review external and internal industry operating environments.

  1. Factors forming external operating environment are identified.
  2. Economic factors impacting on the housing industry are understood and taken into account.
  3. Knowledge of the availability of land, characteristics of new subdivisions and geographic location is demonstrated.
  4. Impact of social factors affecting the industry are understood and taken into account.
  5. Personal perceptions of potential clients are recognised and noted.
  6. Capacity to meet requirements of the client, of the industry and the building and construction company, are understood and factored into communications with the client.
Factors forming external operating environment are identified.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Economic factors impacting on the housing industry are understood and taken into account.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Knowledge of the availability of land, characteristics of new subdivisions and geographic location is demonstrated.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Impact of social factors affecting the industry are understood and taken into account.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Personal perceptions of potential clients are recognised and noted.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Capacity to meet requirements of the client, of the industry and the building and construction company, are understood and factored into communications with the client.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and evaluate competition to building and investment.

  1. Factors that provide competition for finance are understood.
  2. Other markets which compete for investments are identified and their strengths and weaknesses analysed and understood.
Factors that provide competition for finance are understood.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Other markets which compete for investments are identified and their strengths and weaknesses analysed and understood.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and communicate the benefits of the industry's operating structure.

  1. Benefits of the industry's subcontracting system are explained to clients.
  2. Competitive nature of the industry marketplace is identified as a strength benefiting the client.
  3. Alternative opportunities in speculative and project construction are explained to the customer.
  4. Company operating structures and industry productivity information are used effectively to attract customers.
Benefits of the industry's subcontracting system are explained to clients.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Competitive nature of the industry marketplace is identified as a strength benefiting the client.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Alternative opportunities in speculative and project construction are explained to the customer.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Company operating structures and industry productivity information are used effectively to attract customers.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

This unit of competency could be assessed by the preparation and submission of a current market analysis for the local region, outlining the external operating environment, competition and local opportunities.

This unit of competency can be assessed in the workplace or a close simulation of the workplace environment, provided that simulated or project-based assessment techniques fully replicate construction workplace conditions, materials, activities, responsibilities and procedures.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of the ability to:

demonstrate understanding of external operating environment, economic and social factors and associated issues, such as land availability, which relate to housing sales

understand internal factors which can affect construction planning

sell benefits of housing construction to clients as a form of investment

understand importance of adhering to organisational ethics and probity standards

provide detailed information to clients effectively and efficiently.

Context of and specific resources for assessment

This competency is to be assessed using standard and authorised work practices, safety requirements and environmental constraints.

Assessment of essential underpinning knowledge will usually be conducted in an off-site context.

Assessment is to comply with relevant regulatory or Australian standards' requirements.

Resource implications for assessment include:

documentation that should normally be available in either a building or construction office

relevant codes, standards and government regulations

office equipment, including calculators, photocopiers and telephone systems

a technical reference library with current publications on measurement, design, building construction and manufacturer's product literature

a suitable work area appropriate to the construction process.

Reasonable adjustments for people with disabilities must be made to assessment processes where required. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.

Method of assessment

Assessment methods must:

satisfy the endorsed Assessment Guidelines of the Construction, Plumbing and Services Training Package

include direct observation of tasks in real or simulated work conditions, with questioning to confirm the ability to consistently identify and correctly interpret the essential underpinning knowledge required for practical application

reinforce the integration of employability skills with workplace tasks and job roles

confirm that competency is verified and able to be transferred to other circumstances and environments.

Validity and sufficiency of evidence requires that:

competency will need to be demonstrated over a period of time reflecting the scope of the role and the practical requirements of the workplace

where the assessment is part of a structured learning experience the evidence collected must relate to a number of performances assessed at different points in time and separated by further learning and practice, with a decision on competency only taken at the point when the assessor has complete confidence in the person's demonstrated ability and applied knowledge

all assessment that is part of a structured learning experience must include a combination of direct, indirect and supplementary evidence.

Assessment processes and techniques should as far as is practical take into account the language, literacy and numeracy capacity of the candidate in relation to the competency being assessed.

Supplementary evidence of competency may be obtained from relevant authenticated documentation from third parties, such as existing supervisors, team leaders or specialist training staff.

Required Skills and Knowledge

Required skills

Required skills for this unit are:

apply numeracy skills to workplace requirements

communication skills to:

enable clear and direct communication, using questioning to identify and confirm requirements, share information, listen and understand

provide information to clients

identify client requirements

use and interpret non-verbal communication

use language and concepts appropriate to cultural differences

listening and questioning skills to avoid misinterpretation of client requirements.

Required knowledge

Required knowledge for this unit is:

economic circumstances and seasonal factors that influence the volume of housing sales

effect of body language and personal appearance on client attitudes and behaviour

industry, including market segments and product range

purchasing patterns and other socioeconomic data

types of potential customers and the factors which stimulate their decision to purchase a new dwelling.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

External operating environment includes characteristics of the marketplace which exert an influence on people's individual decisions whether to invest in a building may be abstract or direct factors, such as:

interest rate movements

perceptions about the investment value of the completed property

perceptions about the resale value of the property

perceptions about the value of the currency and possible movements

speculative ambitions.

Economic factors include:

availability of finance

current interest rates

level of economic activity.

Social factors include:

business confidence

job security or insecurity

level of socioeconomic activity

migration.

Personal perceptions of potential clients include:

perceptions about the investment value of the completed property

perceptions about the resale value of the property

perceptions about the value of the currency and possible movements

perceptions of potential interest rate movements

speculative ambitions.

Capacity to meet requirements of the client may be influenced by:

availability of labour and materials

current financial situation

current order levels

projects already committed.

Competition includes effects of investments in:

antiques

art

rental properties

share market.

Other markets include:

apartments

duplexes and triplexes

existing real estate properties

high rise apartments

high rise construction

holiday homes and resorts

mobile homes

retirement villages

terrace housing.