The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Establish parameters for delivery of a quality project or process.
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Concepts, principles and tools of quality management and continuous improvement are researched and analysed. Completed |
Evidence:
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Extensive research is undertaken to determine current and future service requirements of customers. Completed |
Evidence:
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Recommended or anticipated changes to services and their processes are communicated to senior management for review and negotiated with stakeholders. Completed |
Evidence:
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