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Evidence Guide: CPPACC4017A - Prepare access reports

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CPPACC4017A - Prepare access reports

What evidence can you provide to prove your understanding of each of the following citeria?

Organise information.

  1. Gathered information is organised and prioritised in a logical manner with regard to the intended use of the report and in accordance with legislative and organisational requirements.
  2. Gathered information is assessed for relevance and accuracy, consistent with client terms of reference, and reporting and organisational requirements.
  3. Additional information is sought as required from identified sources and verified for relevance and accuracy in accordance with organisational requirements.
  4. All information is handled safely and securely in accordance with client confidentiality, and legislative and organisational requirements.
  5. Business equipment is used to manage information efficiently and effectively in accordance with manufacturers' specifications and organisational requirements.
Gathered information is organised and prioritised in a logical manner with regard to the intended use of the report and in accordance with legislative and organisational requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Gathered information is assessed for relevance and accuracy, consistent with client terms of reference, and reporting and organisational requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Additional information is sought as required from identified sources and verified for relevance and accuracy in accordance with organisational requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

All information is handled safely and securely in accordance with client confidentiality, and legislative and organisational requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Business equipment is used to manage information efficiently and effectively in accordance with manufacturers' specifications and organisational requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Compile report.

  1. Report format, style and structure are established in accordance with industry standards, and client and organisational requirements.
  2. Report content is checked for accuracy and the report is prepared in accordance with client instructions and organisational requirements.
  3. Conclusions and recommendations are clearly supported by the information gathered and verifiable evidence.
  4. Attachments are relevant and consistent with references made in the body of the report in accordance with organisational requirements.
  5. Language is used in the final report that is clear, concise, free of inconsistencies and meets client requirements and organisational standards of style, format and accuracy.
Report format, style and structure are established in accordance with industry standards, and client and organisational requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report content is checked for accuracy and the report is prepared in accordance with client instructions and organisational requirements.

Completed
Date:

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Conclusions and recommendations are clearly supported by the information gathered and verifiable evidence.

Completed
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Attachments are relevant and consistent with references made in the body of the report in accordance with organisational requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Language is used in the final report that is clear, concise, free of inconsistencies and meets client requirements and organisational standards of style, format and accuracy.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.

Overview of assessment

This unit of competency could be assessed on its own or as part of an integrated assessment activity involving other competencies relevant to the job function.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of:

recognising the needs and desires of people with disabilities to engage fully in all aspects of society, and their right to do so

interpreting accurately the impacts of the full range of disabilities and the limitations that each disability places on the individual's ability to access the environment

interpreting accurately how the full range of environmental barriers impact on any of the impairments that people with disabilities might have

applying organisational management policies and procedures for preparing reports, including quality assurance requirements

gathering information that is relevant, accurate and organised in a logical manner and seeking additional information from reliable information sources

incorporating feedback and constructive advice, and presenting the report in a professional manner within designated timeframe

preparing a report with content that is valid, accurate and free of inconsistencies; complies with legislative requirements; and has recommendations that are clearly supported by verifiable information

using business equipment effectively to prepare and present reports and attachments in required formats.

Context of and specific resources for assessment

Resource implications for assessment include:

a registered provider of assessment services

competency standards

assessment materials and tools

suitable assessment venue/equipment

workplace documentation

candidate special requirements

cost and time considerations.

Validity and sufficiency of evidence requires that:

competency will need to be demonstrated over a period of time reflecting the scope of the role

where the assessment is part of a structured learning experience the evidence collected must relate to a number of performances assessed at different points in time and separated by further learning and practice with a decision of competence only taken at the point when the assessor has complete confidence in the person's competence

all assessment that is part of a structured learning experience must include a combination of direct, indirect and supplementary evidence

where assessment is for the purpose of recognition (RCC/RPL), the evidence provided will need to be current and show that it represents competency demonstrated over a period of time

assessment can be through simulated project-based activity and must include evidence relating to each of the elements in this unit.

Required Skills and Knowledge

This section describes the essential skills and knowledge and their level, required for this unit.

Required knowledge and understanding include:

commonwealth, state and territory anti-discrimination legislation and regulations

disability awareness

editing procedures

how to source and access documentation to meet the requirements of the report

industry codes of practice and ethics

legislative and statutory requirements relevant to the gathering and reporting of information

limitations of work role, responsibility and professional abilities

methods of collecting and recording relevant data

operational principles of business equipment

organisational procedures for recording and reporting

organisational requirements with regard to report format, style, structure and presentation

principles and techniques of effective questioning to obtain specific information

procedures to maintain the safety and security of information

providing and presenting evidence to support claims made in the report

relevant sources of information

report-writing methods appropriate to own role and responsibilities

research methods.

Required skills and attributes include:

analytical skills to:

interpret and apply legislative requirements pertaining to disability access

interpret the impacts of the full range of disabilities and the limitations that each disability places on the individual's ability to access the environment

interpret how the full range of environmental barriers impacts on people with disabilities (who may have any of many impairments)

determine the intended purpose of the report and collect, evaluate and organise data to meet the report's intended use

interpret and analyse routine and non-routine situations to establish suitable methods of reporting

application skills to:

apply relevant codes of practice and other legislative requirements to work processes

apply disability awareness to work processes

maintain knowledge of current codes, standards, regulations, practices and industry updates

communication skills to:

apply effective communication and negotiation techniques, including active listening and questioning

apply effective written communication skills to clearly and concisely convey information

consult effectively with clients and colleagues

impart knowledge and ideas through oral, written and visual means

interpersonal skills to:

relate to people from a range of social, cultural and ethnic backgrounds and with a range of physical and mental abilities

facilitate change for greater awareness of disability access

analyse own work practices and process outcomes critically

engage colleagues and share disability access knowledge

adapt to new workplace situations

literacy skills to:

assess and use workplace information

locate and interpret legislation and legal cases on the provision of access

organisational skills to:

prioritise work tasks for completion within designated timeframes

collate and organise information in a logical manner

check information for relevance and accuracy

prepare and manage documentation

develop and implement organisational policies and procedures

estimate and calculate resource and equipment requirements

research and evaluation skills to:

source, analyse and evaluate legislative requirements for the provision of access

technical skills to:

use a range of business equipment

write reports using appropriate format, style, structure and presentation.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Information may include:

results of inquiries and searches

statements of evidence

photographs

sketch plans

physical evidence.

Legislative requirements may relate to:

relevant commonwealth, state and territory legislation that affects organisational operation:

occupational health and safety (OHS)

environmental

equal employment opportunity

industrial relations

anti-discrimination and diversity

licensing arrangements

trade practices

privacy requirements

freedom of information

Australian standards, quality assurance and certification requirements

relevant industry codes of practice and ethics

award and enterprise agreements.

Organisational requirements may be outlined and reflected in:

access and equity policy, principles and practices

business and performance plans

client service policies, procedures and standards

codes of conduct and codes of practice

communication channels and reporting procedures

communication of services offered

complaint and dispute resolution procedures

compliance with legislation, codes and workplace standards

continuous improvement processes and standards

defined resource parameters

duty of care

employer and employee rights and responsibilities

ethical standards

legal policies and guidelines

OHS policies, procedures and programs

organisational mission statement, goals, objectives, plans, systems and processes

policies and procedures relating to the setting of fees and the negotiation and management of contracts

policies and procedures relating to own role, responsibilities and delegation

privacy and confidentiality policies and procedures

quality assurance and procedures manuals

records and information management systems and processes

style guides and other guides used to prepare documents.

Clients may be:

architects

builders and developers

building owners and managers

corporations

engineers

the general public

government agencies

loss assessors and adjusters

members of the legal profession.

Reporting requirements may include:

presentation of reports in a timely manner

accurate and constructive observations

verbal and written mode.

Information sources may include:

colleagues, supervisors and management

records, reports and case notes

interviews and meetings

notices

procedural manuals

specialists

internet

library

industry networks

government departments

other organisations

workshops, conferences and seminars.

Business equipment may include:

computers and computer applications

modems

personal schedulers

facsimile machines

printers

photocopiers

scanners.

Report format requirements may relate to:

style

sequence of coverage

length

use of appendices

enclosures and attachments

use of abbreviations

common industry terminology.

Attachments may include:

documents

photographs

videos

physical evidence

sketch plans.