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Evidence Guide: CPPACC5020A - Undertake research on access issues

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CPPACC5020A - Undertake research on access issues

What evidence can you provide to prove your understanding of each of the following citeria?

Define the purpose, scope and nature of the research.

  1. Details of the research purpose, scope, aims, expected outcomes and potential uses and benefits are clarified and agreed with the client in accordance with organisational requirements.
  2. Details of available resources and the research timeframes are confirmed with the client.
  3. The most suitable research methodology is identified according to the resources available.
  4. Issues related to the appropriate use of research data are identified with the client and managed effectively in accordance with organisational requirements.
  5. Details of evaluation mechanisms and procedures are clarified through consultation and negotiation with the client.
Details of the research purpose, scope, aims, expected outcomes and potential uses and benefits are clarified and agreed with the client in accordance with organisational requirements.

Completed
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Details of available resources and the research timeframes are confirmed with the client.

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The most suitable research methodology is identified according to the resources available.

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Issues related to the appropriate use of research data are identified with the client and managed effectively in accordance with organisational requirements.

Completed
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Details of evaluation mechanisms and procedures are clarified through consultation and negotiation with the client.

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Search information sources.

  1. Appropriate research methods are implemented and a sufficient number of relevant sources of information are investigated to ensure reliable conclusions.
  2. Information is recorded accurately according to research protocols and current industry best practice and is easily retrievable in accordance with organisational requirements.
  3. Collections and associated data resulting from research are recorded and stored appropriately in readiness for analysis in accordance with organisational requirements.
Appropriate research methods are implemented and a sufficient number of relevant sources of information are investigated to ensure reliable conclusions.

Completed
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Information is recorded accurately according to research protocols and current industry best practice and is easily retrievable in accordance with organisational requirements.

Completed
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Collections and associated data resulting from research are recorded and stored appropriately in readiness for analysis in accordance with organisational requirements.

Completed
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Analyse and interpret information.

  1. Methods of data analysis appropriate for the nature and subject of the research and in accordance with research protocols and industry best practice are selected.
  2. Analysis of research data is conducted to meet time, resource and quality constraints in accordance with organisational requirements.
  3. Research findings, along with relevant sources and references, are recorded and documented thoroughly for use in the preparation of a report to the client.
  4. Research findings and associated documentation are recorded and stored appropriately for future reference in accordance with confidentiality, legislative and organisational requirements.
Methods of data analysis appropriate for the nature and subject of the research and in accordance with research protocols and industry best practice are selected.

Completed
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Analysis of research data is conducted to meet time, resource and quality constraints in accordance with organisational requirements.

Completed
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Research findings, along with relevant sources and references, are recorded and documented thoroughly for use in the preparation of a report to the client.

Completed
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Research findings and associated documentation are recorded and stored appropriately for future reference in accordance with confidentiality, legislative and organisational requirements.

Completed
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Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

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Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.

Overview of assessment

This unit of competency could be assessed on its own or as part of an integrated assessment activity involving other competencies relevant to the job function.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of:

recognising the needs and desires of people with disabilities to engage fully in all aspects of society, and their right to do so

interpreting accurately the impacts of the full range of disabilities and the limitations that each disability places on the individual's ability to access the environment

interpreting accurately how the full range of environmental barriers impact on any of the impairments that people with disabilities might have

accurately interpreting the research requirements of the client and confirming own understanding of the requirements

displaying a knowledge of a range of research methodologies, procedures and protocols and their application in research situations

effectively identifying a range of suitable information sources able to provide meaningful data relevant to the research project

conducting an analysis of data from a range of information sources, identifying the relevant information as per the requirements of the research project and interpreting the data to provide the basis of advice and recommendations

documenting and storing the research findings using research protocols and industry best practice to facilitate easy future retrieval of the information

managing time and resource constraints and workplace priorities effectively

managing client expectations within agreed parameters

effectively using information technology to conduct searches of data sources and to store and retrieve information

applying organisational management policies and procedures, including quality assurance.

Context of and specific resources for assessment

Resource implications for assessment include:

a registered provider of assessment services

competency standards

assessment materials and tools

suitable assessment venue/equipment

workplace documentation

candidate special requirements

cost and time considerations.

Validity and sufficiency of evidence requires that:

competency will need to be demonstrated over a period of time reflecting the scope of the role

where the assessment is part of a structured learning experience the evidence collected must relate to a number of performances assessed at different points in time and separated by further learning and practice with a decision of competence only taken at the point when the assessor has complete confidence in the person's competence

all assessment that is part of a structured learning experience must include a combination of direct, indirect and supplementary evidence

where assessment is for the purpose of recognition (RCC/RPL), the evidence provided will need to be current and show that it represents competency demonstrated over a period of time

assessment can be through simulated project-based activity and must include evidence relating to each of the elements in this unit.

Required Skills and Knowledge

This section describes the essential skills and knowledge and their level, required for this unit.

Required knowledge and understanding include:

commonwealth, state and territory anti-discrimination legislation and regulations

disability awareness

efficient and effective customer service

industry codes of practice and ethics

limitations of work role, responsibility and professional abilities

managing research projects

organisational and professional procedures, ethical practices and business standards

organisational requirements for documenting and presenting research findings, and for storing and retrieving documentation

planning and setting research priorities

privacy legislation and confidentiality requirements

report writing for presenting research findings, including referencing protocols

research methodology, procedures and protocols

sources of information that may support the research effort e.g. relevant commonwealth, state and territory legislation, such as building legislation and codes, and Australian and international standards; and publications and other materials/resources on access issues produced by Australian or other governments, international agencies, and professional or academic bodies

techniques for analysing information, collecting data and documenting findings.

Required skills and attributes include:

analytical skills to:

analyse, evaluate and apply legislative requirements pertaining to disability access

analyse and evaluate the impacts of the full range of disabilities and the limitations that each disability places on the individual's ability to access the environment

analyse and evaluate how environmental barriers impact on people with disabilities

analyse and evaluate the performance and outcomes of building innovations and alternative solutions

interpret non standard situations and analyse results to establish suitable methods for responding

application skills to:

apply relevant codes of practice and other legislative requirements to research processes

apply disability awareness to research processes

maintain knowledge of current codes, standards, regulations, practices and industry updates

use workplace equipment and communication methods

communication skills to:

explain clearly research findings on issues relating to the provision of access and relevant legislation

consult effectively with clients and colleagues

impart knowledge and ideas through oral, written and visual means

interpersonal skills to:

relate to people from a range of social, cultural and ethnic backgrounds and with a range of physical and mental abilities

consult and provide advice in a sensitive and appropriate manner

analyse own work practices and process outcomes critically

adapt to new workplace situations

literacy skills to:

assess and use workplace information

locate and interpret legislation and other written documentation

search databases and catalogues

conduct web-based searches

organisational skills to:

prepare and manage documentation

plan and set priorities

coordinate technical and human resource inputs to research activities

work within time and resource constraints

develop and implement organisational policies and procedures

meet client expectations

research and evaluation skills to:

develop innovative solutions for the provision of access, based on rigorous research processes

source, analyse and evaluate legislative requirements for the provision of access

technical skills to:

analyse information and document findings

reference, store and retrieve data

recommend solutions to access issues based on the accurate interpretation of legislation, standards, publications and other materials and resources

technology skills to:

apply information technology and computer skills to analyse data and prepare reports and other documents based on research findings.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Client may include:

architect and builder

building designer

building owner and manager

educational services provider

organisation developing a Disability Discrimination Act Action Plan

other access consultant

owner and manager of transport conveyances.

Organisational requirements may be outlined and reflected in:

access and equity policy, principles and practices

business and performance plans

client service policies, procedures and standards

codes of conduct and codes of practice

communication channels and reporting procedures

communication of services offered

complaint and dispute resolution procedures

compliance with legislation, codes and workplace standards

continuous improvement processes and standards

defined resource parameters

duty of care

employer and employee rights and responsibilities

ethical standards

legal policies and guidelines

occupational health and safety policies, procedures and programs

organisational mission statement, goals, objectives, plans, systems and processes

policies and procedures relating to the setting of fees and the negotiation and management of contracts

policies and procedures relating to own role, responsibilities and delegation

privacy and confidentiality policies and procedures

quality assurance and procedures manuals

records and information management systems and processes

style guides and other guides used to prepare documents.

Issues related to the appropriate use of research data may include:

copyright

ethical standards

intellectual property

ownership of the finished research

rights and responsibilities of all parties involved in the research.

Research methods will include:

documentary research of:

Australian and international standards

Australian and other national governments

international agencies/organisations

professional and academic journals and papers

conference presentations and papers

other appropriates techniques as required such as:

field study

interview

observation or experiment

questionnaire or survey.

Methods of data analysis may:

require the application of specific analytical techniques e.g. statistics

utilise the more general ability to make sound judgements in the face of appropriate evidence.