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Evidence Guide: CPPACC8003 - Provide advice on solutions to access and use issues

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CPPACC8003 - Provide advice on solutions to access and use issues

What evidence can you provide to prove your understanding of each of the following citeria?

Determine and manage scope of advice to be offered and associated risk.

  1. Advice offered by access consultants in a range of specialist fields is researched and instances of associated litigation are analysed.
  2. Own professional expertise is defined and range of individuals and organisations to whom advice can be offered is determined.
  3. Levels of risks associated with giving range of professional advice are determined, strategies for risk management developed, and required insurance is arranged.
  4. Risks associated with specific requests for advice are analysed and protocols applied or requests declined as appropriate.
Advice offered by access consultants in a range of specialist fields is researched and instances of associated litigation are analysed.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Own professional expertise is defined and range of individuals and organisations to whom advice can be offered is determined.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Levels of risks associated with giving range of professional advice are determined, strategies for risk management developed, and required insurance is arranged.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Risks associated with specific requests for advice are analysed and protocols applied or requests declined as appropriate.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse and report on access and use issues.

  1. Documentation relating to access and use issues is reviewed and broad outline of issues is defined in consultation with client.
  2. Timeframes, scope of work, service levels and fees for advice are negotiated in consultation with client.
  3. Other parties involved in or affected by access and use issues are identified and consulted as required.
  4. Detailed compliance requirements relating to access and use issues are interpreted from applicable legislation, standards, codes, and premises owner or developer specifications.
  5. Gaps in, and conflicts and interactions between, applicable compliance requirements are analysed and interpretations are considered and noted.
  6. Professional network is consulted to inform technically accurate interpretations of requirements as necessary.
  7. Detailed analyses of access and use issues are communicated to client in agreed format and queries are addressed.
Documentation relating to access and use issues is reviewed and broad outline of issues is defined in consultation with client.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Timeframes, scope of work, service levels and fees for advice are negotiated in consultation with client.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Other parties involved in or affected by access and use issues are identified and consulted as required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Detailed compliance requirements relating to access and use issues are interpreted from applicable legislation, standards, codes, and premises owner or developer specifications.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Gaps in, and conflicts and interactions between, applicable compliance requirements are analysed and interpretations are considered and noted.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Professional network is consulted to inform technically accurate interpretations of requirements as necessary.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Detailed analyses of access and use issues are communicated to client in agreed format and queries are addressed.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop solutions to access and use issues.

  1. Existing best practice solutions to comparable access and use issues are reviewed and options are selected for possible application to issue at hand.
  2. New ideas for Building Code of Australia (BCA)-compliant alternative solutions to access and use issues are developed, and costs and practicalities of implementation are explored.
  3. Management plans are developed to support alternative solutions, as required.
  4. Outline of solutions that could resolve access and use compliance issues is prepared and communicated to client in agreed format.
  5. Consultation with parties involved in access and use issues is undertaken on behalf of client, as requested, to negotiate acceptable solutions.
  6. Impact of different solutions is discussed with client and best solution is selected.
  7. Conflicts between statutory compliance requirements are analysed and expert opinion is provided to resolve issues.
Existing best practice solutions to comparable access and use issues are reviewed and options are selected for possible application to issue at hand.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

New ideas for Building Code of Australia (BCA)-compliant alternative solutions to access and use issues are developed, and costs and practicalities of implementation are explored.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Management plans are developed to support alternative solutions, as required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Outline of solutions that could resolve access and use compliance issues is prepared and communicated to client in agreed format.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consultation with parties involved in access and use issues is undertaken on behalf of client, as requested, to negotiate acceptable solutions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Impact of different solutions is discussed with client and best solution is selected.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conflicts between statutory compliance requirements are analysed and expert opinion is provided to resolve issues.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Formalise advice on access and use issues.

  1. Report is prepared on scope and implications of access and use issues, with reference to access and use principles and technical and compliance requirements.
  2. Strengths and weaknesses of options considered for resolving access and use issues are recorded and rationale for selection of solution is explained.
  3. Specifications for selected solution are prepared in consultation with other technical professionals, as required.
  4. Risks and liabilities associated with implementing or not implementing solutions to access and use issues are clearly defined.
  5. Formal report is compiled and submitted in agreed format to client and other parties as required.
Report is prepared on scope and implications of access and use issues, with reference to access and use principles and technical and compliance requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Strengths and weaknesses of options considered for resolving access and use issues are recorded and rationale for selection of solution is explained.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Specifications for selected solution are prepared in consultation with other technical professionals, as required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Risks and liabilities associated with implementing or not implementing solutions to access and use issues are clearly defined.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Formal report is compiled and submitted in agreed format to client and other parties as required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide ongoing advice and support.

  1. Explanation of elements of formal report is provided, within scope of agreed service level.
  2. Additional agreements for providing ongoing advice and support are negotiated and finalised with client.
  3. Detailed advice on elements of formal report is provided on request throughout planning and implementation of the solution, within scope of service agreement.
Explanation of elements of formal report is provided, within scope of agreed service level.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Additional agreements for providing ongoing advice and support are negotiated and finalised with client.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Detailed advice on elements of formal report is provided on request throughout planning and implementation of the solution, within scope of service agreement.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Determine and manage scope of advice to be offered and associated risk.

1.1.

Advice offered by access consultants in a range of specialist fields is researched and instances of associated litigation are analysed.

1.2.

Own professional expertise is defined and range of individuals and organisations to whom advice can be offered is determined.

1.3.

Levels of risks associated with giving range of professional advice are determined, strategies for risk management developed, and required insurance is arranged.

1.4.

Risks associated with specific requests for advice are analysed and protocols applied or requests declined as appropriate.

2.

Analyse and report on access and use issues.

2.1.

Documentation relating to access and use issues is reviewed and broad outline of issues is defined in consultation with client.

2.2.

Timeframes, scope of work, service levels and fees for advice are negotiated in consultation with client.

2.3.

Other parties involved in or affected by access and use issues are identified and consulted as required.

2.4.

Detailed compliance requirements relating to access and use issues are interpreted from applicable legislation, standards, codes, and premises owner or developer specifications.

2.5.

Gaps in, and conflicts and interactions between, applicable compliance requirements are analysed and interpretations are considered and noted.

2.6.

Professional network is consulted to inform technically accurate interpretations of requirements as necessary.

2.7.

Detailed analyses of access and use issues are communicated to client in agreed format and queries are addressed.

3.

Develop solutions to access and use issues.

3.1.

Existing best practice solutions to comparable access and use issues are reviewed and options are selected for possible application to issue at hand.

3.2.

New ideas for Building Code of Australia (BCA)-compliant alternative solutions to access and use issues are developed, and costs and practicalities of implementation are explored.

3.3.

Management plans are developed to support alternative solutions, as required.

3.4.

Outline of solutions that could resolve access and use compliance issues is prepared and communicated to client in agreed format.

3.5.

Consultation with parties involved in access and use issues is undertaken on behalf of client, as requested, to negotiate acceptable solutions.

3.6.

Impact of different solutions is discussed with client and best solution is selected.

3.7.

Conflicts between statutory compliance requirements are analysed and expert opinion is provided to resolve issues.

4.

Formalise advice on access and use issues.

4.1.

Report is prepared on scope and implications of access and use issues, with reference to access and use principles and technical and compliance requirements.

4.2.

Strengths and weaknesses of options considered for resolving access and use issues are recorded and rationale for selection of solution is explained.

4.3.

Specifications for selected solution are prepared in consultation with other technical professionals, as required.

4.4.

Risks and liabilities associated with implementing or not implementing solutions to access and use issues are clearly defined.

4.5.

Formal report is compiled and submitted in agreed format to client and other parties as required.

5.

Provide ongoing advice and support.

5.1.

Explanation of elements of formal report is provided, within scope of agreed service level.

5.2.

Additional agreements for providing ongoing advice and support are negotiated and finalised with client.

5.3.

Detailed advice on elements of formal report is provided on request throughout planning and implementation of the solution, within scope of service agreement.

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Determine and manage scope of advice to be offered and associated risk.

1.1.

Advice offered by access consultants in a range of specialist fields is researched and instances of associated litigation are analysed.

1.2.

Own professional expertise is defined and range of individuals and organisations to whom advice can be offered is determined.

1.3.

Levels of risks associated with giving range of professional advice are determined, strategies for risk management developed, and required insurance is arranged.

1.4.

Risks associated with specific requests for advice are analysed and protocols applied or requests declined as appropriate.

2.

Analyse and report on access and use issues.

2.1.

Documentation relating to access and use issues is reviewed and broad outline of issues is defined in consultation with client.

2.2.

Timeframes, scope of work, service levels and fees for advice are negotiated in consultation with client.

2.3.

Other parties involved in or affected by access and use issues are identified and consulted as required.

2.4.

Detailed compliance requirements relating to access and use issues are interpreted from applicable legislation, standards, codes, and premises owner or developer specifications.

2.5.

Gaps in, and conflicts and interactions between, applicable compliance requirements are analysed and interpretations are considered and noted.

2.6.

Professional network is consulted to inform technically accurate interpretations of requirements as necessary.

2.7.

Detailed analyses of access and use issues are communicated to client in agreed format and queries are addressed.

3.

Develop solutions to access and use issues.

3.1.

Existing best practice solutions to comparable access and use issues are reviewed and options are selected for possible application to issue at hand.

3.2.

New ideas for Building Code of Australia (BCA)-compliant alternative solutions to access and use issues are developed, and costs and practicalities of implementation are explored.

3.3.

Management plans are developed to support alternative solutions, as required.

3.4.

Outline of solutions that could resolve access and use compliance issues is prepared and communicated to client in agreed format.

3.5.

Consultation with parties involved in access and use issues is undertaken on behalf of client, as requested, to negotiate acceptable solutions.

3.6.

Impact of different solutions is discussed with client and best solution is selected.

3.7.

Conflicts between statutory compliance requirements are analysed and expert opinion is provided to resolve issues.

4.

Formalise advice on access and use issues.

4.1.

Report is prepared on scope and implications of access and use issues, with reference to access and use principles and technical and compliance requirements.

4.2.

Strengths and weaknesses of options considered for resolving access and use issues are recorded and rationale for selection of solution is explained.

4.3.

Specifications for selected solution are prepared in consultation with other technical professionals, as required.

4.4.

Risks and liabilities associated with implementing or not implementing solutions to access and use issues are clearly defined.

4.5.

Formal report is compiled and submitted in agreed format to client and other parties as required.

5.

Provide ongoing advice and support.

5.1.

Explanation of elements of formal report is provided, within scope of agreed service level.

5.2.

Additional agreements for providing ongoing advice and support are negotiated and finalised with client.

5.3.

Detailed advice on elements of formal report is provided on request throughout planning and implementation of the solution, within scope of service agreement.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also provide advice on solutions to access and use issues to different clients on five of the following different issues:

means of overcoming existing barriers to access and use identified during access audits

cases referred by Australian Human Rights Commission (AHRC)

correct application of access and use design principles, legislation and codes

expert judgment as defined by the Building Code of Australia (BCA)

home modifications suitable for individuals with disabilities

information to assist clients in resolving disputes about the application of the BCA as it applies to building accessibility

reasonable adjustments to a workplace for people with specific disabilities

renovation of commercial or domestic building to meet compliance requirements.

The above advice must identify the specialist fields that were relied upon when providing the advice on the above five access and use issues, including such specialist fields as:

access product supply

architecture

building design

building surveying

education provision

engineering

ergonomics

human movement

law

medicine

mobility

occupational therapy

vision orientation

wayfinding.

In providing the above advice, the person must:

define the scope of the advice to be offered and develop risk management strategies

provide consultation and give advice according to agreed service levels

provide alternative solutions to access and use issues, where relevant

provide detailed reports on access and use issues and proposed solutions.

A person demonstrating competency in this unit must demonstrate knowledge of:

access and use compliance requirements, including:

codes

guidelines

legislation

local authority policies

protocols

regulations

standards

accessibility requirements relating to equipment used by people with disabilities, such as:

assistance animals

audio frequency induction loops

braille and tactile signage

long white canes

TTY telephones

walking frames

wheelchairs

best practices in access and use, including measures that exceed compliance requirements

building and construction industry processes, roles and terminology

gaps and trends in, interrelation of, and conflict between compliance requirements

policy development, legislative and regulatory frameworks relating to access to and use of the built environment

principles of access to and use of the built environment, including:

adaptable design

best practice solutions to access and use requirements

principles of risk management and strategies for managing risk associated with providing compliance advice

requirements of people with different disabilities, and the aids and solutions available, such as:

audio frequency induction loop systems to enhance communication for people with hearing impairment

passenger lifts for vertical access for people with mobility impairment

tactile ground surface indicators for vision orientation

scope of functions of the human body, including:

auditory and visual processing

cognitive functions

mobility

psychiatric conditions

types of disabilities and combinations of disabilities and related range of functional limitations, including:

auditory

cognitive

mobility

muscle wasting and weakness

psychiatric

vision.

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Risk management must include:

applying quality assurance systems

declining to give advice

obtaining third-party advice.

Insurance must include that suitable for the nature and scope of project:

business risk policies

personal accident and injury

professional indemnity

public liability

vehicle

workers compensation.

Legislation, standards and codesmust include:

Australian and international standards relating to access

Australian and international guideline documents relating to access

BCA

Disability Discrimination Act (DDA) and its regulations and amendments

DDA Premises Standards

DDA Transport Standards

DDA Education Standards

state, territory and local authority legislation, regulations and planning requirements.