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Evidence Guide: CPPACC8007 - Audit built environment and infrastructure for accessibility compliance and propose solutions

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

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CPPACC8007 - Audit built environment and infrastructure for accessibility compliance and propose solutions

What evidence can you provide to prove your understanding of each of the following citeria?

Negotiate and finalise the brief to conduct an audit.

  1. Client requirements for conducting an access audit in a range of settings are identified.
  2. Nature of project, location and demographics of occupants or users are researched and noted.
  3. Scope of work, timelines for completion, and required service standards are identified and the organisational and personal capacity to respond within these parameters is assessed.
  4. Levels of risks associated with conducting the access audit are determined, protocols for risk management developed, and required insurance is arranged.
  5. Tools and techniques used to undertake the audit are evaluated and selected, and the audit process is discussed with client.
  6. Contract to undertake the audit is negotiated and finalised with the client.
Client requirements for conducting an access audit in a range of settings are identified.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Nature of project, location and demographics of occupants or users are researched and noted.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Scope of work, timelines for completion, and required service standards are identified and the organisational and personal capacity to respond within these parameters is assessed.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Levels of risks associated with conducting the access audit are determined, protocols for risk management developed, and required insurance is arranged.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Tools and techniques used to undertake the audit are evaluated and selected, and the audit process is discussed with client.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Contract to undertake the audit is negotiated and finalised with the client.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct site analysis and collect evidence of compliance.

  1. Plan is finalised to conduct the audit and assess the compliance of the premises, facilities or service.
  2. Building and construction plans, specifications, planning permits and other documentation related to the audit site are obtained, read and interpreted.
  3. Premises, facilities and service operational management practices and procedures are obtained, read and interpreted as appropriate to the site and audit.
  4. Transport passenger assistance operational policies and procedures are obtained, read and interpreted as appropriate to the site and audit.
  5. Preparations are made with the authorised person to access the site in order to conduct the audit.
  6. Auditing tools required to undertake the audit are gathered and checked for accuracy and serviceability.
  7. Personnel required to conduct the site visit are briefed and roles are identified.
  8. Site visit is conducted in line with the audit plan.
  9. Measurements and photographs are taken and other documentary evidence is recorded and verified according to organisational requirements.
  10. Gaps in, and conflicts and interactions between, applicable compliance requirements are analysed and interpretations are considered and noted.
  11. Detailed analyses of access and use issues are communicated to client in agreed format and queries are addressed.
Plan is finalised to conduct the audit and assess the compliance of the premises, facilities or service.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Building and construction plans, specifications, planning permits and other documentation related to the audit site are obtained, read and interpreted.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Premises, facilities and service operational management practices and procedures are obtained, read and interpreted as appropriate to the site and audit.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Transport passenger assistance operational policies and procedures are obtained, read and interpreted as appropriate to the site and audit.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Preparations are made with the authorised person to access the site in order to conduct the audit.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Auditing tools required to undertake the audit are gathered and checked for accuracy and serviceability.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Personnel required to conduct the site visit are briefed and roles are identified.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Site visit is conducted in line with the audit plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Measurements and photographs are taken and other documentary evidence is recorded and verified according to organisational requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Gaps in, and conflicts and interactions between, applicable compliance requirements are analysed and interpretations are considered and noted.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Detailed analyses of access and use issues are communicated to client in agreed format and queries are addressed.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine risk of non-compliance and identify opportunities to improve access performance.

  1. Legislation, standards, codes and planning scheme requirements relevant to premises, facilities and service being audited, and which prescribe access and use requirements, are accessed and reviewed.
  2. Outcomes of the on-site visit and the premises’, facilities’ and service’s plans and specifications are analysed to identify areas of non-compliance that warrant more detailed analysis.
  3. Professional expertise in specialist areas of compliance is sought as required to finalise advice and inform the development of the audit report.
  4. Risks of identified non-compliance are evaluated.
  5. Options for addressing areas of non-compliance are canvassed, taking into account costs and benefits of providing more accessible and useable premises.
  6. Opportunities to improve access and use and to exceed minimum compliance requirements are identified and evaluated.
Legislation, standards, codes and planning scheme requirements relevant to premises, facilities and service being audited, and which prescribe access and use requirements, are accessed and reviewed.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Outcomes of the on-site visit and the premises’, facilities’ and service’s plans and specifications are analysed to identify areas of non-compliance that warrant more detailed analysis.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Professional expertise in specialist areas of compliance is sought as required to finalise advice and inform the development of the audit report.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Risks of identified non-compliance are evaluated.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Options for addressing areas of non-compliance are canvassed, taking into account costs and benefits of providing more accessible and useable premises.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Opportunities to improve access and use and to exceed minimum compliance requirements are identified and evaluated.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare an audit report.

  1. Strengths and weaknesses of options for ensuring compliance or improved access and usage solutions are considered and documented.
  2. Opportunities are identified to seek exemptions from legislative or other requirements based on hardship grounds.
  3. Report addressing the compliance of the premises, outdoor spaces and transport infrastructure with legislation, standards and planning scheme requirements is drafted and reviewed for accuracy and completeness before release to the client.
  4. Discussions are held with the client to review the draft audit report.
  5. Formal report is compiled and submitted in agreed format to client and other parties as required.
Strengths and weaknesses of options for ensuring compliance or improved access and usage solutions are considered and documented.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Opportunities are identified to seek exemptions from legislative or other requirements based on hardship grounds.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report addressing the compliance of the premises, outdoor spaces and transport infrastructure with legislation, standards and planning scheme requirements is drafted and reviewed for accuracy and completeness before release to the client.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Discussions are held with the client to review the draft audit report.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Formal report is compiled and submitted in agreed format to client and other parties as required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide ongoing advice and support.

  1. Explanations of elements of formal report are provided, within scope of agreed service level.
  2. Additional agreements for providing ongoing advice and support are negotiated and finalised with client.
  3. Detailed advice on elements of the formal report is provided on request throughout planning and implementation of the solution, according to service agreements.
Explanations of elements of formal report are provided, within scope of agreed service level.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Additional agreements for providing ongoing advice and support are negotiated and finalised with client.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Detailed advice on elements of the formal report is provided on request throughout planning and implementation of the solution, according to service agreements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Negotiate and finalise the brief to conduct an audit.

1.1.

Client requirements for conducting an access audit in a range of settings are identified.

1.2.

Nature of project, location and demographics of occupants or users are researched and noted.

1.3.

Scope of work, timelines for completion, and required service standards are identified and the organisational and personal capacity to respond within these parameters is assessed.

1.4.

Levels of risks associated with conducting the access audit are determined, protocols for risk management developed, and required insurance is arranged.

1.5.

Tools and techniques used to undertake the audit are evaluated and selected, and the audit process is discussed with client.

1.6.

Contract to undertake the audit is negotiated and finalised with the client.

2.

Conduct site analysis and collect evidence of compliance.

2.1.

Plan is finalised to conduct the audit and assess the compliance of the premises, facilities or service.

2.2.

Building and construction plans, specifications, planning permits and other documentation related to the audit site are obtained, read and interpreted.

2.3.

Premises, facilities and service operational management practices and procedures are obtained, read and interpreted as appropriate to the site and audit.

2.4.

Transport passenger assistance operational policies and procedures are obtained, read and interpreted as appropriate to the site and audit.

2.5.

Preparations are made with the authorised person to access the site in order to conduct the audit.

2.6.

Auditing tools required to undertake the audit are gathered and checked for accuracy and serviceability.

2.7.

Personnel required to conduct the site visit are briefed and roles are identified.

2.8.

Site visit is conducted in line with the audit plan.

2.9.

Measurements and photographs are taken and other documentary evidence is recorded and verified according to organisational requirements.

2.10.

Gaps in, and conflicts and interactions between, applicable compliance requirements are analysed and interpretations are considered and noted.

2.11.

Detailed analyses of access and use issues are communicated to client in agreed format and queries are addressed.

3.

Determine risk of non-compliance and identify opportunities to improve access performance.

3.1.

Legislation, standards, codes and planning scheme requirements relevant to premises, facilities and service being audited, and which prescribe access and use requirements, are accessed and reviewed.

3.2.

Outcomes of the on-site visit and the premises’, facilities’ and service’s plans and specifications are analysed to identify areas of non-compliance that warrant more detailed analysis.

3.3.

Professional expertise in specialist areas of compliance is sought as required to finalise advice and inform the development of the audit report.

3.4.

Risks of identified non-compliance are evaluated.

3.5.

Options for addressing areas of non-compliance are canvassed, taking into account costs and benefits of providing more accessible and useable premises.

3.6.

Opportunities to improve access and use and to exceed minimum compliance requirements are identified and evaluated.

4.

Prepare an audit report.

4.1.

Strengths and weaknesses of options for ensuring compliance or improved access and usage solutions are considered and documented.

4.2.

Opportunities are identified to seek exemptions from legislative or other requirements based on hardship grounds.

4.3.

Report addressing the compliance of the premises, outdoor spaces and transport infrastructure with legislation, standards and planning scheme requirements is drafted and reviewed for accuracy and completeness before release to the client.

4.4.

Discussions are held with the client to review the draft audit report.

4.5.

Formal report is compiled and submitted in agreed format to client and other parties as required.

5.

Provide ongoing advice and support.

5.1.

Explanations of elements of formal report are provided, within scope of agreed service level.

5.2.

Additional agreements for providing ongoing advice and support are negotiated and finalised with client.

5.3.

Detailed advice on elements of the formal report is provided on request throughout planning and implementation of the solution, according to service agreements.

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Negotiate and finalise the brief to conduct an audit.

1.1.

Client requirements for conducting an access audit in a range of settings are identified.

1.2.

Nature of project, location and demographics of occupants or users are researched and noted.

1.3.

Scope of work, timelines for completion, and required service standards are identified and the organisational and personal capacity to respond within these parameters is assessed.

1.4.

Levels of risks associated with conducting the access audit are determined, protocols for risk management developed, and required insurance is arranged.

1.5.

Tools and techniques used to undertake the audit are evaluated and selected, and the audit process is discussed with client.

1.6.

Contract to undertake the audit is negotiated and finalised with the client.

2.

Conduct site analysis and collect evidence of compliance.

2.1.

Plan is finalised to conduct the audit and assess the compliance of the premises, facilities or service.

2.2.

Building and construction plans, specifications, planning permits and other documentation related to the audit site are obtained, read and interpreted.

2.3.

Premises, facilities and service operational management practices and procedures are obtained, read and interpreted as appropriate to the site and audit.

2.4.

Transport passenger assistance operational policies and procedures are obtained, read and interpreted as appropriate to the site and audit.

2.5.

Preparations are made with the authorised person to access the site in order to conduct the audit.

2.6.

Auditing tools required to undertake the audit are gathered and checked for accuracy and serviceability.

2.7.

Personnel required to conduct the site visit are briefed and roles are identified.

2.8.

Site visit is conducted in line with the audit plan.

2.9.

Measurements and photographs are taken and other documentary evidence is recorded and verified according to organisational requirements.

2.10.

Gaps in, and conflicts and interactions between, applicable compliance requirements are analysed and interpretations are considered and noted.

2.11.

Detailed analyses of access and use issues are communicated to client in agreed format and queries are addressed.

3.

Determine risk of non-compliance and identify opportunities to improve access performance.

3.1.

Legislation, standards, codes and planning scheme requirements relevant to premises, facilities and service being audited, and which prescribe access and use requirements, are accessed and reviewed.

3.2.

Outcomes of the on-site visit and the premises’, facilities’ and service’s plans and specifications are analysed to identify areas of non-compliance that warrant more detailed analysis.

3.3.

Professional expertise in specialist areas of compliance is sought as required to finalise advice and inform the development of the audit report.

3.4.

Risks of identified non-compliance are evaluated.

3.5.

Options for addressing areas of non-compliance are canvassed, taking into account costs and benefits of providing more accessible and useable premises.

3.6.

Opportunities to improve access and use and to exceed minimum compliance requirements are identified and evaluated.

4.

Prepare an audit report.

4.1.

Strengths and weaknesses of options for ensuring compliance or improved access and usage solutions are considered and documented.

4.2.

Opportunities are identified to seek exemptions from legislative or other requirements based on hardship grounds.

4.3.

Report addressing the compliance of the premises, outdoor spaces and transport infrastructure with legislation, standards and planning scheme requirements is drafted and reviewed for accuracy and completeness before release to the client.

4.4.

Discussions are held with the client to review the draft audit report.

4.5.

Formal report is compiled and submitted in agreed format to client and other parties as required.

5.

Provide ongoing advice and support.

5.1.

Explanations of elements of formal report are provided, within scope of agreed service level.

5.2.

Additional agreements for providing ongoing advice and support are negotiated and finalised with client.

5.3.

Detailed advice on elements of the formal report is provided on request throughout planning and implementation of the solution, according to service agreements.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also scope and plan an audit process for the following two different projects:

one premises construction project

one transport infrastructure, conveyances, facilities and systems development project.

During each of the above audit processes, the person must:

determine client requirements for conducting the audit and negotiate the provision of service

conduct thorough site inspections and analyse findings against the requirements of applicable legislation, codes, standards and permits

conduct audits:

that measure, test and assess compliance with legislative, code and planning requirements

using rigorous and consistent methodologies, and audit techniques and tools

collect a range of audit evidence, including photographs and visual displays of compliance and non-compliance

prepare an audit report that details:

level of compliance found

options for ensuring compliance or improved access and usage solutions

recommendations for future action.

A person demonstrating competency in this unit must demonstrate knowledge of:

access and use compliance requirements, including:

codes

guidelines

legislation

local authority policies

protocols

regulations

standards

accessibility requirements relating to equipment used by people with disabilities, such as:

assistance animals

audio frequency induction loops

braille and tactile signage

long white canes

TTY telephones

walking frames

wheelchairs

best practices in access and use, including measures that exceed compliance requirements

building and construction industry processes, roles and terminology

gaps and trends in, interrelation of, and conflict between compliance requirements

legislative and regulatory frameworks relating to access to and use of the built environment

principles of access to and use of the built environment, including:

adaptable design

best practice solutions to access and use requirements

principles of risk management and strategies for managing risk associated with conducting audience and providing compliance findings

requirements of people with different disabilities, and the aids and solutions available, such as:

audio frequency induction loop systems to enhance communication for people with hearing impairment

passenger lifts and ramps for vertical access for people with mobility impairment

tactile ground surface indicators for vision orientation

scope of functions of the human body, including:

auditory and visual processing

cognitive functions

mobility

psychiatric conditions

types of disabilities and combinations of disabilities and related range of functional limitations, including:

auditory

cognitive

mobility

muscle wasting and weakness

psychiatric

vision.

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Nature of project must include:

extent and type of stakeholder involvement

location

timeframe

type, extent and purpose of premises, infrastructure, transport or urban space development project.

Techniques must include consideration of:

checklist of minimum requirements for specific type of built premises, infrastructure or facilities, and their components

special purpose technical requirement audit forms

building and facility access audit report forms.

Plan includes factors that will deliver a quality product and must include:

methodology to be used

timelines

personnel undertaking the audit and their responsibilities

detailed description of premises, space, facilities or services to be audited

level of detail to be contained in audit report

legislation, codes and standards against which the premises, space, facilities or services will be audited.

Auditing toolsmust include:

loop receiver

properly calibrated measuring instruments

photographic equipment

software and information technology

vernier calipers.

Legislation, standards and codesmust include:

Australian and international standards relating to access

Australian and international guideline documents relating to access

Building Code of Australia (BCA)

Disability Discrimination Act (DDA) and its regulations and amendments

DDA Premises Standards

DDA Transport Standards

DDA Education Standards

state, territory and local authority legislation, regulations and planning requirements.

Access and use requirements must include consideration of the following, as specific to the premises, space, facilities or services being audited:

doors

external approaches to the premises

horizontal circulation, including corridor widths, circulation areas, and obstructions

vertical circulation, including platform lifts and stair lifts

sanitary facilities

escape and evacuation facilities

lighting

acoustics

assistive listening systems

communication access real-time translation (CART)

good listening environments

information and communication systems

finishes

fixtures and fittings

signage and other forms of wayfinding.

Specialist areasmust include at least one of the following:

acoustics and hearing augmentation

architectural or building design

biomechanics

emergency preparedness

gerontology

heritage

legal

occupational therapy

orientation and mobility

provisions in buildings for occupants with the potential for self-harm

psychiatry.