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Evidence Guide: CPPCLO3009 - Clean glass surfaces

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CPPCLO3009 - Clean glass surfaces

What evidence can you provide to prove your understanding of each of the following citeria?

Plan and prepare to clean glass surfaces.

  1. Glass surfaces to be cleaned are assessed for extent of cleaning required and issues are clarified.
  2. Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements.
  3. Surface soil is inspected and identified as organic or inorganic and required cleaning techniques are confirmed.
  4. Glass surface is inspected for pre-existing damage and defects are reported according to company requirements.
  5. Equipment is selected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work.
  6. Cleaning chemicals are selected and prepared according to manufacturer specifications, and health and safety and company requirements.
  7. Personal protective equipment (PPE) is sourced according to manufacturer specifications, and health and safety and company requirements.
  8. Signs and barricades are selected and installed according to health and safety, and company requirements.
Glass surfaces to be cleaned are assessed for extent of cleaning required and issues are clarified.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Surface soil is inspected and identified as organic or inorganic and required cleaning techniques are confirmed.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Glass surface is inspected for pre-existing damage and defects are reported according to company requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Equipment is selected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Cleaning chemicals are selected and prepared according to manufacturer specifications, and health and safety and company requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Personal protective equipment (PPE) is sourced according to manufacturer specifications, and health and safety and company requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Signs and barricades are selected and installed according to health and safety, and company requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clean glass.

  1. Existing soil is carefully scraped from glass surface as required, using required equipment.
  2. Spot cleaning techniques are used according to specified requirements.
  3. Glass surface is washed and squeegeed according to specified requirements.
  4. Window edges and sills are wiped to remove soil and waste.
  5. Glass surface, surrounding areas and floor are checked to be free of chemicals, water and soil.
Existing soil is carefully scraped from glass surface as required, using required equipment.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Spot cleaning techniques are used according to specified requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Glass surface is washed and squeegeed according to specified requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Window edges and sills are wiped to remove soil and waste.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Glass surface, surrounding areas and floor are checked to be free of chemicals, water and soil.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Tidy work site.

  1. Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements.
  2. Signs and barricades are removed according to health and safety, and company requirements.
Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Signs and barricades are removed according to health and safety, and company requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clean and safety check equipment, and store equipment and chemicals.

  1. Equipment and PPE are cleaned, safety checked, and stored according to manufacturer specifications, and environmental, health and safety, and company requirements.
  2. Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.
Equipment and PPE are cleaned, safety checked, and stored according to manufacturer specifications, and environmental, health and safety, and company requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Plan and prepare to clean glass surfaces.

1.1.

Glass surfaces to be cleaned are assessed for extent of cleaning required and issues are clarified.

1.2.

Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements.

1.3.

Surface soil is inspected and identified as organic or inorganic and required cleaning techniques are confirmed.

1.4.

Glass surface is inspected for pre-existing damage and defects are reported according to company requirements.

1.5.

Equipment is selected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work.

1.6.

Cleaning chemicals are selected and prepared according to manufacturer specifications, and health and safety and company requirements.

1.7.

Personal protective equipment (PPE) is sourced according to manufacturer specifications, and health and safety and company requirements.

1.8.

Signs and barricades are selected and installed according to health and safety, and company requirements.

2.

Clean glass.

2.1.

Existing soil is carefully scraped from glass surface as required, using required equipment.

2.2.

Spot cleaning techniques are used according to specified requirements.

2.3.

Glass surface is washed and squeegeed according to specified requirements.

2.4.

Window edges and sills are wiped to remove soil and waste.

2.5.

Glass surface, surrounding areas and floor are checked to be free of chemicals, water and soil.

3.

Tidy work site.

3.1.

Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements.

3.2.

Signs and barricades are removed according to health and safety, and company requirements.

4.

Clean and safety check equipment, and store equipment and chemicals.

4.1.

Equipment and PPE are cleaned, safety checked, and stored according to manufacturer specifications, and environmental, health and safety, and company requirements.

4.2.

Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Plan and prepare to clean glass surfaces.

1.1.

Glass surfaces to be cleaned are assessed for extent of cleaning required and issues are clarified.

1.2.

Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements.

1.3.

Surface soil is inspected and identified as organic or inorganic and required cleaning techniques are confirmed.

1.4.

Glass surface is inspected for pre-existing damage and defects are reported according to company requirements.

1.5.

Equipment is selected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work.

1.6.

Cleaning chemicals are selected and prepared according to manufacturer specifications, and health and safety and company requirements.

1.7.

Personal protective equipment (PPE) is sourced according to manufacturer specifications, and health and safety and company requirements.

1.8.

Signs and barricades are selected and installed according to health and safety, and company requirements.

2.

Clean glass.

2.1.

Existing soil is carefully scraped from glass surface as required, using required equipment.

2.2.

Spot cleaning techniques are used according to specified requirements.

2.3.

Glass surface is washed and squeegeed according to specified requirements.

2.4.

Window edges and sills are wiped to remove soil and waste.

2.5.

Glass surface, surrounding areas and floor are checked to be free of chemicals, water and soil.

3.

Tidy work site.

3.1.

Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements.

3.2.

Signs and barricades are removed according to health and safety, and company requirements.

4.

Clean and safety check equipment, and store equipment and chemicals.

4.1.

Equipment and PPE are cleaned, safety checked, and stored according to manufacturer specifications, and environmental, health and safety, and company requirements.

4.2.

Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also clean three different glass surfaces, including:

one ordinary glass (including mirror) or frosted glass surface measuring at least 1.5 metres in height or length, in which the work must involve:

selecting and using required cleaning equipment, including a squeegee

spot cleaning the glass

removing smears and drips from the glass and surrounding surfaces and floor

one textured glass surface, in which the work must involve:

selecting and using required cleaning equipment

spot cleaning the glass

conducting full clean of the glass to remove all soil

removing smears and drips from the glass and surrounding surfaces and floor

one ordinary frosted or textured glass surface, in which the work must involve:

removing three different inorganic soils from the glass surface using required cleaning techniques, one of which must require use of the scraping technique

selecting and using required cleaning equipment.

In doing the above work, the person must:

identify and plan for work site hazards

identify types and characteristics of glass surfaces and select cleaning equipment and chemicals required for the task

use safe and efficient cleaning techniques

correctly and safely handle waste, including contaminated materials.

A person demonstrating competency in this unit must demonstrate knowledge of:

types of glass surfaces, their characteristics and required cleaning methods

types and characteristics of organic and inorganic soils and required cleaning chemicals, equipment and methods of treatment

application methods for cleaning glass using microfibre products, including using:

cloth and water in spray bottle to spot clean low-level stains

damp mops and cloths for surface cleaning and finishing

dry mopping techniques

environmental requirements relating to cleaning glass surfaces, including:

clean-up, containment and isolation procedures

emergency chemical spill control measures

environmental protection agency requirements relating to cleaning glass surfaces

hazardous materials handling

use of low-energy cleaning methods

use of low-moisture cleaning methods

use of low water-use equipment and water-efficient cleaning methods

use of non-chemical cleaning methods

methods for cleaning and maintaining cloths, including:

air drying for optimal performance

avoiding fabric softeners

regular hand or machine washing in hot soapy water

removing stains with hot water and washing liquid

washing products on their own to avoid static transfer of lint

processes for safely handling and disposing of waste, including:

chemicals past their expiry date

obsolete equipment

packaging

used containers

used or contaminated personal protective equipment (PPE)

used or unused chemicals

range and use of cleaning chemicals and equipment for cleaning glass surfaces

safe handling techniques for working with hazardous chemicals, including:

emergency chemical spill control measures

routes of entry and potential symptoms of exposure to chemicals

safe methods for diluting chemicals

working according to safety data sheets (SDS).

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Hazards that must be assessed include:

biological and environmental contaminants

chemical exposure via absorption, ingestion and inhalation

chemical reactivity

dust and fibre particulates

electrical

environmental allergens

explosions

fatigue

fire

manual handling

noise

poor ventilation

slips, trips and falls

syringes and sharps

working in confined spaces.

Health and safety requirements must include:

access to communication devices when working alone

compliance with Safe Work Australia regulations and guidelines

electrical equipment test and tag compliance

emergency response procedures

environmental controls

hazard signs and barricades

health and safety induction and refresher training

manual handling techniques

processes for safely dispensing chemicals

risk assessment procedures, including:

hazardous chemicals register

hierarchy of control

job safety analyses (JSA) for low-risk situations

safe work method statements (SWMS) for high-risk situations

incident reporting

SDS

selection and use of required PPE

storage and maintenance of equipment according to manufacturer specifications

use of first aid according to SDS information.

Cleaning techniques must include:

pre-spraying

scraping

spot cleaning

squeegeeing

wiping.

Equipment must include a squeegee and at least two of the following:

bucket

chamois

cobwebber

extension pole

glass scraper

hose

lamb’s wool applicator

lint-free cloths

microfibre products.

Cleaning chemicals must include at least one of the following:

glass cleaners

solvent cleaners

surfactants.

Personal protective equipment must include at least two of the following:

eye protection

gloves

masks

safety shoes

sun protection.