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Evidence Guide: CPPCLO3018 - Clean and maintain furniture and fittings

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CPPCLO3018 - Clean and maintain furniture and fittings

What evidence can you provide to prove your understanding of each of the following citeria?

Plan and prepare.

  1. Condition of furniture and fittings to be cleaned, including surfacetype and soil type, are assessed, job requirements are reviewed, and issues are clarified.
  2. Work site hazards are assessed and risks are controlled according to legislative, company, and health and safety requirements.
  3. Cleaning techniques and chemicals that reflect company requirements are selected, and chemicals are prepared.
  4. Equipment is selected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work.
  5. Personal protective equipment (PPE) is sourced according to manufacturer specifications, and health and safety and company requirements.
  6. Signs and barricades are selected and installed according to health and safety, and company requirements.
  7. Pre-existing damage is identified and reported according to company requirements.
Condition of furniture and fittings to be cleaned, including surfacetype and soil type, are assessed, job requirements are reviewed, and issues are clarified.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Work site hazards are assessed and risks are controlled according to legislative, company, and health and safety requirements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Cleaning techniques and chemicals that reflect company requirements are selected, and chemicals are prepared.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Equipment is selected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Personal protective equipment (PPE) is sourced according to manufacturer specifications, and health and safety and company requirements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Signs and barricades are selected and installed according to health and safety, and company requirements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Pre-existing damage is identified and reported according to company requirements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Clean furniture, fittings and loose items.

  1. Furniture and fittings are moved to allow cleaning tasks to be performed, according to health and safety and company requirements.
  2. Floor, furniture and fittings are covered by drop sheets as necessary according to company requirements.
  3. Soil is removed from surfaces, and furniture and fittings are cleaned using selected equipment, chemicals and cleaning techniques.
  4. Loose items are cleaned using required cleaning equipment and techniques.
Furniture and fittings are moved to allow cleaning tasks to be performed, according to health and safety and company requirements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Floor, furniture and fittings are covered by drop sheets as necessary according to company requirements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Soil is removed from surfaces, and furniture and fittings are cleaned using selected equipment, chemicals and cleaning techniques.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Loose items are cleaned using required cleaning equipment and techniques.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Place furniture and fittings.

  1. Drop sheets are removed and stored, and floors are cleaned according to client requirements and health and safety requirements.
  2. Cleaned furniture and loose items are placed in specified room locations according to client requirements.
  3. Fittings are checked to be in working order and wiped or cleaned according to specified requirements.
Drop sheets are removed and stored, and floors are cleaned according to client requirements and health and safety requirements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Cleaned furniture and loose items are placed in specified room locations according to client requirements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Fittings are checked to be in working order and wiped or cleaned according to specified requirements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Tidy work site.

  1. Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements.
  2. Signs and barricades are removed according to health and safety, and company requirements.
Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Signs and barricades are removed according to health and safety, and company requirements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Clean and safety check equipment, and store equipment and chemicals.

  1. Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements.
  2. Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.
Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Plan and prepare.

1.1.

Condition of furniture and fittings to be cleaned, including surfacetype and soil type, are assessed, job requirements are reviewed, and issues are clarified.

1.2.

Work site hazards are assessed and risks are controlled according to legislative, company, and health and safety requirements.

1.3.

Cleaning techniques and chemicals that reflect company requirements are selected, and chemicals are prepared.

1.4.

Equipment is selected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work.

1.5.

Personal protective equipment (PPE) is sourced according to manufacturer specifications, and health and safety and company requirements.

1.6.

Signs and barricades are selected and installed according to health and safety, and company requirements.

1.7.

Pre-existing damage is identified and reported according to company requirements.

2.

Clean furniture, fittings and loose items.

2.1.

Furniture and fittings are moved to allow cleaning tasks to be performed, according to health and safety and company requirements.

2.2.

Floor, furniture and fittings are covered by drop sheets as necessary according to company requirements.

2.3.

Soil is removed from surfaces, and furniture and fittings are cleaned using selected equipment, chemicals and cleaning techniques.

2.4.

Loose items are cleaned using required cleaning equipment and techniques.

3.

Place furniture and fittings.

3.1.

Drop sheets are removed and stored, and floors are cleaned according to client requirements and health and safety requirements.

3.2.

Cleaned furniture and loose items are placed in specified room locations according to client requirements.

3.3.

Fittings are checked to be in working order and wiped or cleaned according to specified requirements.

4.

Tidy work site.

4.1.

Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements.

4.2.

Signs and barricades are removed according to health and safety, and company requirements.

5.

Clean and safety check equipment, and store equipment and chemicals.

5.1.

Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements.

5.2.

Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Plan and prepare.

1.1.

Condition of furniture and fittings to be cleaned, including surfacetype and soil type, are assessed, job requirements are reviewed, and issues are clarified.

1.2.

Work site hazards are assessed and risks are controlled according to legislative, company, and health and safety requirements.

1.3.

Cleaning techniques and chemicals that reflect company requirements are selected, and chemicals are prepared.

1.4.

Equipment is selected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work.

1.5.

Personal protective equipment (PPE) is sourced according to manufacturer specifications, and health and safety and company requirements.

1.6.

Signs and barricades are selected and installed according to health and safety, and company requirements.

1.7.

Pre-existing damage is identified and reported according to company requirements.

2.

Clean furniture, fittings and loose items.

2.1.

Furniture and fittings are moved to allow cleaning tasks to be performed, according to health and safety and company requirements.

2.2.

Floor, furniture and fittings are covered by drop sheets as necessary according to company requirements.

2.3.

Soil is removed from surfaces, and furniture and fittings are cleaned using selected equipment, chemicals and cleaning techniques.

2.4.

Loose items are cleaned using required cleaning equipment and techniques.

3.

Place furniture and fittings.

3.1.

Drop sheets are removed and stored, and floors are cleaned according to client requirements and health and safety requirements.

3.2.

Cleaned furniture and loose items are placed in specified room locations according to client requirements.

3.3.

Fittings are checked to be in working order and wiped or cleaned according to specified requirements.

4.

Tidy work site.

4.1.

Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements.

4.2.

Signs and barricades are removed according to health and safety, and company requirements.

5.

Clean and safety check equipment, and store equipment and chemicals.

5.1.

Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements.

5.2.

Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also:

clean furniture and fittings according to client requirements in two of the following rooms:

boardroom

lounge room in private residence

home office

commercial office

function room

identify the type and characteristics of furniture, fittings and loose items in the above rooms and their surface types, which must include three of the following:

fabric

glass

laminate

leather

metal

paint

plastic

polyresin

tile

timber

vinyl

clean five of the following different items of furniture and ten of the following different fittings in the two rooms:

furniture:

bed

bedside cupboard

bench

chair

compactus

computer and associated equipment

desk

door

filing cabinet

lamp

oven

refrigerator

shelf

table

work station

fittings:

bar

ceiling fan

clock

door handle

electrical item, including kettle and microwave

light fitting and switch

ornament

picture frame

railings

skirting

telephone handset

vent and grille

walls

window coverings

window sill

clean five of the following loose items in each room:

ashtray

bin

books and magazines

calculator

crockery

desk calendar

electrical leads

food and drink containers

kitchen implements

mat

photograph frame

radio

recognition award

telephone index

tissue box

wall chart

identify and remove three of the following soil types on the loose items above:

beverage

blood

blu-tac

candle wax

chewing gum

cobwebs

dust

food

glue

grease

human and animal waste

lipstick

medicine

mud and dirt

nail polish

paint

shoe polish.

During the above work, the person must also:

identify site hazards and control risks before commencing the task

identify type and characteristics of furniture and fittings and their surfaces

apply cleaning techniques suited to the surfaces of fittings and fabric furniture

use safe and efficient cleaning methods

select cleaning equipment and chemicals required for the task

place cleaned furniture in specified room locations according to client requirements.

A person demonstrating competency in this unit must demonstrate knowledge of:

key features of cleaning chemicals and equipment and their application to furniture and fitting surfaces

procedures for selecting and applying required cleaning chemicals for different surfaces

cleaning methods for furniture and fittings, including:

pre-spotting and stain removal

low-water

key requirements of legislation, regulations, codes of practice and industry advisory standards relating to cleaning furniture and fittings, including:

AS/NZS 4849.1 Upholstery cleaning – Fabric upholstery

industry advisory standards and codes, such as dangerous goods codes

processes for safely handling and disposing of waste, including:

chemicals past their expiry date

obsolete equipment

packaging

used containers

used or contaminated personal protective equipment (PPE)

used or unused chemicals

safe handling techniques for working with hazardous chemicals, including:

emergency chemical spill control measures

routes of entry and potential symptoms of exposure to chemicals

safe methods for diluting chemicals

working according to safety data sheets (SDS)

range of soil types found on furniture and fittings listed in the performance evidence, and methods for cleaning them.

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Furniture must include at least five of the following:

beds

bedside cupboards

benches

chairs

compactus

computers and associated equipment

desks

doors

filing cabinets

lamps

ovens

refrigerators

shelves

tables

work stations.

Fittings must include at least ten of the following:

bars

ceiling fans

clocks

door handles

electrical items, including kettles and microwaves

light fittings and switches

ornaments

picture frames

railings

skirting

telephone handsets

vents and grilles

walls

window coverings

window sills.

Surface types must include at least three of the following:

fabric

glass

laminate

leather

metal

paint

plastic

polyresin

tile

timber

vinyl.

Soil types must include at least three of the following:

beverage

blood

blu-tac

candle wax

chewing gum

cobwebs

dust

food

glue

grease

human and animal waste

lipstick

medicine

mud and dirt

nail polish

paint

shoe polish.

Hazards that must be assessed include:

biological and environmental contaminants

chemical exposure via absorption, ingestion and inhalation

chemical reactivity

dust and fibre particulates

electrical

environmental allergens

explosions

fatigue

fire

manual handling

noise

poor ventilation

slips, trips and falls

syringes and sharps

working in confined spaces.

Health and safety requirements must include:

access to communication devices when working alone

compliance with Safe Work Australia regulations and guidelines

electrical equipment test and tag compliance

emergency response procedures

environmental controls

hazard signs and barricades

health and safety induction and refresher training

manual handling techniques

processes for safely dispensing chemicals

risk assessment procedures, including:

hazardous chemicals register

hierarchy of control

job safety analyses (JSA) for low-risk situations

safe work method statements (SWMS) for high-risk situations

incident reporting

safety data sheets (SDS)

selection and use of required PPE

storage and maintenance of equipment according to manufacturer specifications

use of first aid according to SDS information.

Cleaning techniques must include:

for fittings, at least two of the following:

polishing

pre-spraying

scrubbing

vacuuming

washing

wiping

for fabric surfaces, at least one of the following:

spot cleaning

spray pack foam

vacuuming

low-water cleaning methods, such as using microfibre cleaning products.

Cleaning chemicals must include at least one of the following:

acid cleaners

alkaline cleaners

low environmental impact chemicals

neutral cleaners

solvent cleaners.

Equipment must include at least two of the following:

alcohol wipes

buckets

damp cloths

drop sheets

dust extraction tools, such as wall mates and fridge dusters

extension poles

lint-free dusters, such as lamb’s wool and feather dusters

lint-free polishing cloths, such as cotton and colour-fast cloths

microfibre products

mini mops

oil impregnated cloths

polishing cloths

scourers

sponges

vacuum cleaners.

Personal protective equipment must include at least two of the following:

eye protection

gloves

masks

safety shoes.

Loose items must include at least five of the following:

ashtrays

bins

books and magazines

calculators

crockery

desk calendars

electrical leads

food and drink containers

kitchen implements

mats

picture frames

radios

recognition awards

telephone indexes

tissue boxes

wall charts.