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Evidence Guide: CPPCLO3029 - Inspect sites prior to carpet cleaning

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CPPCLO3029 - Inspect sites prior to carpet cleaning

What evidence can you provide to prove your understanding of each of the following citeria?

Conduct pre-work site assessment.

  1. Approval to access and inspect premises is gained from client.
  2. Hazards are assessed, and risks are controlled and communicated to client.
  3. Future access requirements are identified and negotiated with client.
Approval to access and inspect premises is gained from client.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Hazards are assessed, and risks are controlled and communicated to client.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Future access requirements are identified and negotiated with client.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess condition of carpet and upholstery.

  1. Age, usage patterns, and history of carpet or upholstery care are confirmed with client.
  2. Level of wear and tear, soil type, and carpet or fabric fading are identified and documented.
  3. Age, mobility and needs of people and pets on premises are identified to determine potential impact of work, which is then communicated to client.
Age, usage patterns, and history of carpet or upholstery care are confirmed with client.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Level of wear and tear, soil type, and carpet or fabric fading are identified and documented.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Age, mobility and needs of people and pets on premises are identified to determine potential impact of work, which is then communicated to client.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine and communicate approach to cleaning.

  1. Cleaning approach for carpet or upholstery is identified according to manufacturer specifications.
  2. Cleaning techniques that achieve desired outcomes and satisfy company procedures and legislative requirements are identified following analysis of gathered information.
  3. Cleaning technique, limitations of achievable results, and requirements for care after cleaning process are determined and communicated to client.
Cleaning approach for carpet or upholstery is identified according to manufacturer specifications.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Cleaning techniques that achieve desired outcomes and satisfy company procedures and legislative requirements are identified following analysis of gathered information.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Cleaning technique, limitations of achievable results, and requirements for care after cleaning process are determined and communicated to client.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Conduct pre-work site assessment.

1.1.

Approval to access and inspect premises is gained from client.

1.2.

Hazards are assessed, and risks are controlled and communicated to client.

1.3.

Future access requirements are identified and negotiated with client.

2.

Assess condition of carpet and upholstery.

2.1.

Age, usage patterns, and history of carpet or upholstery care are confirmed with client.

2.2.

Level of wear and tear, soil type, and carpet or fabric fading are identified and documented.

2.3.

Age, mobility and needs of people and pets on premises are identified to determine potential impact of work, which is then communicated to client.

3.

Determine and communicate approach to cleaning.

3.1.

Cleaning approach for carpet or upholstery is identified according to manufacturer specifications.

3.2.

Cleaning techniques that achieve desired outcomes and satisfy company procedures and legislative requirements are identified following analysis of gathered information.

3.3.

Cleaning technique, limitations of achievable results, and requirements for care after cleaning process are determined and communicated to client.

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Conduct pre-work site assessment.

1.1.

Approval to access and inspect premises is gained from client.

1.2.

Hazards are assessed, and risks are controlled and communicated to client.

1.3.

Future access requirements are identified and negotiated with client.

2.

Assess condition of carpet and upholstery.

2.1.

Age, usage patterns, and history of carpet or upholstery care are confirmed with client.

2.2.

Level of wear and tear, soil type, and carpet or fabric fading are identified and documented.

2.3.

Age, mobility and needs of people and pets on premises are identified to determine potential impact of work, which is then communicated to client.

3.

Determine and communicate approach to cleaning.

3.1.

Cleaning approach for carpet or upholstery is identified according to manufacturer specifications.

3.2.

Cleaning techniques that achieve desired outcomes and satisfy company procedures and legislative requirements are identified following analysis of gathered information.

3.3.

Cleaning technique, limitations of achievable results, and requirements for care after cleaning process are determined and communicated to client.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also inspect and assess the condition of two different types of carpet and one upholstered piece of furniture, and provide recommendations on suitable cleaning care for each.

In doing the above work, the person must:

identify site hazards and control risks before commencing the task

communicate with customers to obtain required information and negotiate access

diagnose textile condition and determine cleaning techniques to be used

communicate recommended cleaning approach to client.

A person demonstrating competency in this unit must demonstrate knowledge of:

carpet characteristics, including:

carpet construction

carpet types

dying methods

features of fibres, piles and yarns

installation methods

cleaning options for carpet, including:

drying times

low-moisture cleaning methods

pre-spotting and stain-removal methods

water-efficient cleaning methods.

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Hazards that must be assessed include:

biological and environmental contaminants

chemical exposure via absorption, ingestion and inhalation

chemical reactivity

dust and fibre particulates

electrical

environmental allergens

explosions

fatigue

fire

manual handling

noise

poor ventilation

slips, trips and falls

syringes and sharps

working in confined spaces.

Soil types must include at least five of the following:

beverage

blood

candle wax

chewing gum

cigarette butts

dust

dye stuffs

food

grease

heavy dirt build-up

hospital waste

hydrocarbons

industrial and chemical waste

lipstick

nail polish

oil

paper

plant stains

rainwater

shoe polish

tar.