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Evidence Guide: CPPCLO3030 - Develop a plan to mitigate water damage and restore carpets

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CPPCLO3030 - Develop a plan to mitigate water damage and restore carpets

What evidence can you provide to prove your understanding of each of the following citeria?

Access and prepare site for inspection.

  1. Client and insurance company contact details are obtained and confirmed, reporting requirements are determined, and approval to access and inspect site is gained.
  2. Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements.
  3. Health and safety requirements for site and type of work to be undertaken are identified and applied to planning.
  4. Insurance arrangements are confirmed and insurance excess payment is collected according to company policy.
  5. Site is secured and immediate physical hazards are addressed prior to proceeding with assessment.
  6. Equipment required to conduct site assessment is selected and prepared.
  7. Personal protective equipment (PPE) is sourced and used according to manufacturer specifications and industry standards.
Client and insurance company contact details are obtained and confirmed, reporting requirements are determined, and approval to access and inspect site is gained.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Health and safety requirements for site and type of work to be undertaken are identified and applied to planning.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Insurance arrangements are confirmed and insurance excess payment is collected according to company policy.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Site is secured and immediate physical hazards are addressed prior to proceeding with assessment.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Equipment required to conduct site assessment is selected and prepared.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Personal protective equipment (PPE) is sourced and used according to manufacturer specifications and industry standards.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess water damage.

  1. Existing inundation of water is identified and water entry is isolated or stopped as required.
  2. Investigations and discussions are held with client to identify source and type of water.
  3. Extent of damage to carpet, underlay and sub-floor is assessed using selected techniques, and is documented.
  4. Factors affecting mitigation and restoration are analysed and documented.
  5. Other building materials and installations are checked for water damage using penetrative and non-penetrative measuring devices to determine degree of moisture and results are documented.
  6. Photographic evidence of site damage is recorded according to company procedures.
  7. Site measurements are documented to assist in calculating repair costs and determining techniques to be used to assist mitigation and restoration.
Existing inundation of water is identified and water entry is isolated or stopped as required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Investigations and discussions are held with client to identify source and type of water.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Extent of damage to carpet, underlay and sub-floor is assessed using selected techniques, and is documented.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Factors affecting mitigation and restoration are analysed and documented.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Other building materials and installations are checked for water damage using penetrative and non-penetrative measuring devices to determine degree of moisture and results are documented.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Photographic evidence of site damage is recorded according to company procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Site measurements are documented to assist in calculating repair costs and determining techniques to be used to assist mitigation and restoration.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and document plan.

  1. Information gathered during site assessment is analysed to determine potential for drying and restoring carpet or replacing carpet and underlay.
  2. Strategies to protect or restore other building materials and installations are analysed and documented.
  3. Risk management plan outlining cost-effective solutions for managing and mitigating water damage is developed and documented according to legislative and company procedures.
  4. Timeline for conducting mitigation and restoration work is negotiated with owner or manager and insurer of premises.
  5. Formal agreement to proceed with work is secured and documentation, including acceptance of quotation, is completed according to standard company procedures.
Information gathered during site assessment is analysed to determine potential for drying and restoring carpet or replacing carpet and underlay.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Strategies to protect or restore other building materials and installations are analysed and documented.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Risk management plan outlining cost-effective solutions for managing and mitigating water damage is developed and documented according to legislative and company procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Timeline for conducting mitigation and restoration work is negotiated with owner or manager and insurer of premises.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Formal agreement to proceed with work is secured and documentation, including acceptance of quotation, is completed according to standard company procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clean and safety check equipment, and store equipment and chemicals.

  1. Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements.
  2. Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.
Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Access and prepare site for inspection.

1.1.

Client and insurance company contact details are obtained and confirmed, reporting requirements are determined, and approval to access and inspect site is gained.

1.2.

Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements.

1.3.

Health and safety requirements for site and type of work to be undertaken are identified and applied to planning.

1.4.

Insurance arrangements are confirmed and insurance excess payment is collected according to company policy.

1.5.

Site is secured and immediate physical hazards are addressed prior to proceeding with assessment.

1.6.

Equipment required to conduct site assessment is selected and prepared.

1.7.

Personal protective equipment (PPE) is sourced and used according to manufacturer specifications and industry standards.

2.

Assess water damage.

2.1.

Existing inundation of water is identified and water entry is isolated or stopped as required.

2.2.

Investigations and discussions are held with client to identify source and type of water.

2.3.

Extent of damage to carpet, underlay and sub-floor is assessed using selected techniques, and is documented.

2.4.

Factors affecting mitigation and restoration are analysed and documented.

2.5.

Other building materials and installations are checked for water damage using penetrative and non-penetrative measuring devices to determine degree of moisture and results are documented.

2.6.

Photographic evidence of site damage is recorded according to company procedures.

2.7.

Site measurements are documented to assist in calculating repair costs and determining techniques to be used to assist mitigation and restoration.

3.

Develop and document plan.

3.1.

Information gathered during site assessment is analysed to determine potential for drying and restoring carpet or replacing carpet and underlay.

3.2.

Strategies to protect or restore other building materials and installations are analysed and documented.

3.3.

Risk management plan outlining cost-effective solutions for managing and mitigating water damage is developed and documented according to legislative and company procedures.

3.4.

Timeline for conducting mitigation and restoration work is negotiated with owner or manager and insurer of premises.

3.5.

Formal agreement to proceed with work is secured and documentation, including acceptance of quotation, is completed according to standard company procedures.

4.

Clean and safety check equipment, and store equipment and chemicals.

4.1.

Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements.

4.2.

Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Access and prepare site for inspection.

1.1.

Client and insurance company contact details are obtained and confirmed, reporting requirements are determined, and approval to access and inspect site is gained.

1.2.

Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements.

1.3.

Health and safety requirements for site and type of work to be undertaken are identified and applied to planning.

1.4.

Insurance arrangements are confirmed and insurance excess payment is collected according to company policy.

1.5.

Site is secured and immediate physical hazards are addressed prior to proceeding with assessment.

1.6.

Equipment required to conduct site assessment is selected and prepared.

1.7.

Personal protective equipment (PPE) is sourced and used according to manufacturer specifications and industry standards.

2.

Assess water damage.

2.1.

Existing inundation of water is identified and water entry is isolated or stopped as required.

2.2.

Investigations and discussions are held with client to identify source and type of water.

2.3.

Extent of damage to carpet, underlay and sub-floor is assessed using selected techniques, and is documented.

2.4.

Factors affecting mitigation and restoration are analysed and documented.

2.5.

Other building materials and installations are checked for water damage using penetrative and non-penetrative measuring devices to determine degree of moisture and results are documented.

2.6.

Photographic evidence of site damage is recorded according to company procedures.

2.7.

Site measurements are documented to assist in calculating repair costs and determining techniques to be used to assist mitigation and restoration.

3.

Develop and document plan.

3.1.

Information gathered during site assessment is analysed to determine potential for drying and restoring carpet or replacing carpet and underlay.

3.2.

Strategies to protect or restore other building materials and installations are analysed and documented.

3.3.

Risk management plan outlining cost-effective solutions for managing and mitigating water damage is developed and documented according to legislative and company procedures.

3.4.

Timeline for conducting mitigation and restoration work is negotiated with owner or manager and insurer of premises.

3.5.

Formal agreement to proceed with work is secured and documentation, including acceptance of quotation, is completed according to standard company procedures.

4.

Clean and safety check equipment, and store equipment and chemicals.

4.1.

Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements.

4.2.

Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also assess two different sites with water damaged carpet and develop and document a plan to mitigate the water damage, including a cost analysis to undertake works. The plan must include all associated costs of works to be undertaken, an assessment of the risks and hazards to be managed before commencing work, and timelines to complete the work.

In doing the above work, the person must:

communicate with clients to obtain required information and arrange site access

assess and protect the above sites against the following immediate physical hazards:

continuing water inundation

electrical dangers

identify the source of water damage from the following common occurrences:

blocked drains

burst pipes

overflow of sinks and baths

river and stream overflows

storm damage

identify the type of water damage from the following:

black water

clear water

grey water

assess extent of water damage using five of the following different techniques:

corner inspection

blue lights

high intensity inspection lights

hygrometers

moisture meters

moisture sensors or probes

psychometric evaluation

thermal imaging

thermometers

visual inspection

comply with company, legislative and regulatory requirements for water mitigation and restoration operations.

A person demonstrating competency in this unit must demonstrate knowledge of:

range of methods and equipment used to assess water damage, and their application and limitations

carpet characteristics, including:

carpet construction

carpet types

dying methods

features of fibres, piles and yarns

sub-flooring structures

underlay types

carpet restoration options, including:

carpet removal and reinstallation

pre-spotting and stain-removal methods

key requirements of legislation, regulations, codes of practice and industry advisory standards relating to restoring carpets, including AS/NZS 3733 Textile floor coverings – Cleaning maintenance of residential and commercial carpeting

processes and techniques for confirming the presence of black, clean and grey water.

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Hazards that must be assessed include:

biological and environmental contaminants

chemical exposure via absorption, ingestion and inhalation

chemical reactivity

dust and fibre particulates

electrical

environmental allergens

explosions

fatigue

fire

manual handling

noise

poor ventilation

slips, trips and falls

syringes and sharps

working in confined spaces.

Health and safety requirements must include:

access to communication devices when working alone

compliance with Safe Work Australia regulations and guidelines

electrical equipment test and tag compliance

emergency response procedures

environmental controls

hazard signs and barricades

health and safety induction and refresher training

manual handling techniques

processes for safely dispensing chemicals

risk assessment procedures, including:

hazardous chemicals register

hierarchy of control

job safety analyses (JSA) for low-risk situations

safe work method statements (SWMS) for high-risk situations

incident reporting

SDS

selection and use of required PPE

storage and maintenance of equipment according to manufacturer specifications

use of first aid according to SDS information.

Equipment must include:

digital camera

moisture measuring devices.

Personal protective equipment must include at least two of the following:

eye protection

gloves

high visibility vests

protective clothing

respirators

safety shoes

tongs

wet-work clothing.

Type of water must include at least one of the following:

black water

clear water

grey water.

Techniques must include at least five of the following:

corner inspection

blue lights

high intensity inspection lights

hygrometers

moisture meters

moisture sensors or probes

psychometric evaluation

thermal imaging

thermometers

visual inspection.

Factors affecting mitigation and restoration must include:

method of carpet construction

condition of carpet

type and condition of underlay

method of installation

condition of smooth edge

type and condition of sub-floor.