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Evidence Guide: CPPCLO4002 - Develop, implement and monitor new cleaning techniques

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CPPCLO4002 - Develop, implement and monitor new cleaning techniques

What evidence can you provide to prove your understanding of each of the following citeria?

Analyse cleaning problems.

  1. Cleaning problems are identified in consultation with cleaning team and client.
  2. Locations of cleaning problems are examined, substrate is identified, and photographs and samples are taken as required.
  3. Cleaning techniques that have been applied to the problem are identified and effectiveness is assessed in consultation with cleaning team.
  4. Adaptations to current cleaning techniques that comply with client and workplace requirements are trialled and effectiveness is assessed.
Cleaning problems are identified in consultation with cleaning team and client.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Locations of cleaning problems are examined, substrate is identified, and photographs and samples are taken as required.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Cleaning techniques that have been applied to the problem are identified and effectiveness is assessed in consultation with cleaning team.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Adaptations to current cleaning techniques that comply with client and workplace requirements are trialled and effectiveness is assessed.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Investigate new cleaning techniques.

  1. Alternative cleaning techniques that address the problem and substrate, and comply with client and workplace requirements, are researched and identified.
  2. Industry networks, manufacturers and suppliers, are consulted on alternative cleaning techniques that address the problem and substrate, and comply with client and workplace requirements.
  3. Cost-effectiveness of alternative cleaning techniques is assessed and new cleaning techniques are selected for trialling.
Alternative cleaning techniques that address the problem and substrate, and comply with client and workplace requirements, are researched and identified.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Industry networks, manufacturers and suppliers, are consulted on alternative cleaning techniques that address the problem and substrate, and comply with client and workplace requirements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Cost-effectiveness of alternative cleaning techniques is assessed and new cleaning techniques are selected for trialling.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Trial new cleaning techniques.

  1. Equipment and materials required for trialling new cleaning techniques are identified and obtained according to workplace procedures.
  2. Locations where cleaning problems are most severe are identified for trialling new cleaning techniques.
  3. Cleaning techniques are applied according to research findings and manufacturer specifications, and results are assessed over recommended time period.
  4. Variations to new cleaning techniques recommended by research findings, consultation and manufacturer specifications are trialled, as required.
  5. Results of new cleaning techniques, including details of variations to techniques, are recorded and effectiveness is assessed.
Equipment and materials required for trialling new cleaning techniques are identified and obtained according to workplace procedures.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Locations where cleaning problems are most severe are identified for trialling new cleaning techniques.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Cleaning techniques are applied according to research findings and manufacturer specifications, and results are assessed over recommended time period.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Variations to new cleaning techniques recommended by research findings, consultation and manufacturer specifications are trialled, as required.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Results of new cleaning techniques, including details of variations to techniques, are recorded and effectiveness is assessed.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Implement and monitor new cleaning techniques.

  1. Effective new cleaning techniques are documented and communicated or demonstrated to cleaning team, as required.
  2. Cleaning team’s implementation of new cleaning techniques is observed and coaching on application of techniques is provided as required.
  3. Effectiveness of new cleaning technique is monitored, recorded and reported according to company requirements.
Effective new cleaning techniques are documented and communicated or demonstrated to cleaning team, as required.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Cleaning team’s implementation of new cleaning techniques is observed and coaching on application of techniques is provided as required.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Effectiveness of new cleaning technique is monitored, recorded and reported according to company requirements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Analyse cleaning problems.

1.1.

Cleaning problems are identified in consultation with cleaning team and client.

1.2.

Locations of cleaning problems are examined, substrate is identified, and photographs and samples are taken as required.

1.3.

Cleaning techniques that have been applied to the problem are identified and effectiveness is assessed in consultation with cleaning team.

1.4.

Adaptations to current cleaning techniques that comply with client and workplace requirements are trialled and effectiveness is assessed.

2.

Investigate new cleaning techniques.

2.1.

Alternative cleaning techniques that address the problem and substrate, and comply with client and workplace requirements, are researched and identified.

2.2.

Industry networks, manufacturers and suppliers, are consulted on alternative cleaning techniques that address the problem and substrate, and comply with client and workplace requirements.

2.3.

Cost-effectiveness of alternative cleaning techniques is assessed and new cleaning techniques are selected for trialling.

3.

Trial new cleaning techniques.

3.1.

Equipment and materials required for trialling new cleaning techniques are identified and obtained according to workplace procedures.

3.2.

Locations where cleaning problems are most severe are identified for trialling new cleaning techniques.

3.3.

Cleaning techniques are applied according to research findings and manufacturer specifications, and results are assessed over recommended time period.

3.4.

Variations to new cleaning techniques recommended by research findings, consultation and manufacturer specifications are trialled, as required.

3.5.

Results of new cleaning techniques, including details of variations to techniques, are recorded and effectiveness is assessed.

4.

Implement and monitor new cleaning techniques.

4.1.

Effective new cleaning techniques are documented and communicated or demonstrated to cleaning team, as required.

4.2.

Cleaning team’s implementation of new cleaning techniques is observed and coaching on application of techniques is provided as required.

4.3.

Effectiveness of new cleaning technique is monitored, recorded and reported according to company requirements.

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Analyse cleaning problems.

1.1.

Cleaning problems are identified in consultation with cleaning team and client.

1.2.

Locations of cleaning problems are examined, substrate is identified, and photographs and samples are taken as required.

1.3.

Cleaning techniques that have been applied to the problem are identified and effectiveness is assessed in consultation with cleaning team.

1.4.

Adaptations to current cleaning techniques that comply with client and workplace requirements are trialled and effectiveness is assessed.

2.

Investigate new cleaning techniques.

2.1.

Alternative cleaning techniques that address the problem and substrate, and comply with client and workplace requirements, are researched and identified.

2.2.

Industry networks, manufacturers and suppliers, are consulted on alternative cleaning techniques that address the problem and substrate, and comply with client and workplace requirements.

2.3.

Cost-effectiveness of alternative cleaning techniques is assessed and new cleaning techniques are selected for trialling.

3.

Trial new cleaning techniques.

3.1.

Equipment and materials required for trialling new cleaning techniques are identified and obtained according to workplace procedures.

3.2.

Locations where cleaning problems are most severe are identified for trialling new cleaning techniques.

3.3.

Cleaning techniques are applied according to research findings and manufacturer specifications, and results are assessed over recommended time period.

3.4.

Variations to new cleaning techniques recommended by research findings, consultation and manufacturer specifications are trialled, as required.

3.5.

Results of new cleaning techniques, including details of variations to techniques, are recorded and effectiveness is assessed.

4.

Implement and monitor new cleaning techniques.

4.1.

Effective new cleaning techniques are documented and communicated or demonstrated to cleaning team, as required.

4.2.

Cleaning team’s implementation of new cleaning techniques is observed and coaching on application of techniques is provided as required.

4.3.

Effectiveness of new cleaning technique is monitored, recorded and reported according to company requirements.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also develop cleaning techniques for three of the following cleaning problems, each involving a different substrate as listed in the range of conditions:

stubborn stains

discolouration

deposits

moulds.

In doing the above work, the person must:

research possible cleaning techniques with networks, manufacturers and suppliers to identify agreed cleaning techniques

interpret and apply the following information relating to developing, implementing and monitoring new cleaning techniques:

safe handling and operating procedures for cleaning equipment and materials, including cleaning chemicals

health, safety and environmental protection legislation

workplace policies and procedures, including sustainability policies.

apply the new cleaning techniques over a recommended timeframe agreed with those consulted, and assess results.

A person demonstrating competency in this unit must demonstrate knowledge of:

common types of cleaning problems and cleaning techniques used to resolve them on different types of substrates

equipment and materials required to implement new cleaning techniques

industry personnel and networks that could provide information on solutions to cleaning problems

internet research strategies and sources for finding information about products that could assist in identifying and resolving new cleaning techniques

methods for coaching team members in new cleaning techniques

methods for identifying causes of cleaning problems and type of substrate

methods for monitoring success and cost-effectiveness of new cleaning techniques

safe handling and operating procedures for cleaning equipment and materials, including cleaning chemicals

workplace requirements for developing, implementing and monitoring new cleaning techniques, including compliance with:

health, safety and environmental protection legislation

workplace policies and procedures, including sustainability policies.

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Substrate must include three of the following:

carpet

concrete

fabric

glass

painted surface

plastic

metal

tiles

vinyl surface

wood.