The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Determine work site requirements.
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Work site areas to be cleaned are assessed, and scope of cleaning work is clarified with client or nominated representative. Completed |
Evidence:
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Detailed client needs and expectations for cleaning different areas of work site are determined and recorded according to company requirements. Completed |
Evidence:
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Special requirements arising from site characteristics or client requests are identified according to company and health and safety requirements. Completed |
Evidence:
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Client’s reporting requirements are clarified and reporting format negotiated and developed according to company requirements. Completed |
Evidence:
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Analyse resource requirements of required cleaning tasks and provide resources.
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Shift arrangements, number of cleaners, and specific skill levels required to meet client needs are determined. Completed |
Evidence:
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Numbers, skills and availability of cleaners are analysed to identify shortfalls and recruitment procedures are initiated according to company procedures. Completed |
Evidence:
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Work schedules are developed and suitably qualified cleaners are assigned to shifts and work site cleaning areas according to health and safety and company requirements. Completed |
Evidence:
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Human resource requirements and staff schedules are assessed or reorganised according to company procedures when contingencies and special requests from clients arise. Completed |
Evidence:
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Communicate and monitor work requirements.
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Cleaning team members are advised of work requirements according to company requirements. Completed |
Evidence:
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Cleaning schedule checklists are prepared and displayed at work site as required, and cleaning team is briefed using checklists. Completed |
Evidence:
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Work site audit schedule and checklist are prepared according to client needs and company procedures. Completed |
Evidence:
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Work team members’ understanding of their tasks and responsibilities is confirmed according to company requirements. Completed |
Evidence:
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Regular work site audits are conducted to ensure compliance with customer needs, cleaners’ performance is monitored, and adjustments to work practices are made according to company requirements. Completed |
Evidence:
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Restrictions affecting completion of work or changes in client needs are identified and work schedules are adjusted according to company requirements. Completed |
Evidence:
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Client reports are prepared and processed according to agreed procedures. Completed |
Evidence:
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