The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Seek sustainable business opportunities.
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Trends in consumer expectations and business environment regarding sustainability are researched and analysed. Completed |
Evidence:
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Developments in sustainable products and services offered within the market are researched and analysed, and their suitability assessed. Completed |
Evidence:
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Competitors' sustainable offerings and market position are identified and reviewed. Completed |
Evidence:
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Existing and new customers are consulted to explore sustainable business opportunities. Completed |
Evidence:
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Communicate performance requirements and monitor sustainable product and service provision.
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Performance indicators to manage the delivery of products or services are identified and implemented. Completed |
Evidence:
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Required sustainable business outcomes are documented and reports on progress against performance indicators are communicated. Completed |
Evidence:
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Opportunities to gain certification or participate in external benchmarking activities to validate sustainable products, services and practices are identified and responded to in line with operational procedures and authorisation. Completed |
Evidence:
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Compliance with relevant legislative standards and codes is monitored and reported according to requirements. Completed |
Evidence:
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Successful sustainable business strategies and practices are promoted and, where possible, compliance is recognised. Completed |
Evidence:
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Promote a workplace culture that supports sustainable products, services and practices.
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Policies and procedures are developed and communicated to establish understanding of and commitment to economic social and environmental sustainability. Completed |
Evidence:
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Coaching and mentoring strategies are used to build the skills and knowledge of contractors and team members with regard to sustainable products, services and practices. Completed |
Evidence:
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Reward and recognition processes are developed to ensure staff commitment to implementing and applying sustainability solutions. Completed |
Evidence:
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Monitor and manage customer satisfaction with sustainability policies, practices, products and services.
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Mechanisms to monitor client satisfaction are designed and used. Completed |
Evidence:
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Effective and timely feedback is provided to staff, contractors and suppliers regarding the efficiency and effectiveness of their service provision. Completed |
Evidence:
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Strategies tocommunicate and market the benefits of sustainable strategies are planned and implemented. Completed |
Evidence:
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