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Evidence Guide: CPPDSM3011 - Monitor building facilities

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CPPDSM3011 - Monitor building facilities

What evidence can you provide to prove your understanding of each of the following citeria?

Identify maintenance and service requirements.

  1. Maintenance and service requirements of building facilities are specified and confirmed against work order.
  2. Work practices and timelines are confirmed.
  3. Site access and specific site requirements are verified and appropriate arrangements are made.
  4. Communication channels and processes are confirmed.
Maintenance and service requirements of building facilities are specified and confirmed against work order.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work practices and timelines are confirmed.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Site access and specific site requirements are verified and appropriate arrangements are made.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communication channels and processes are confirmed.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor building facilities.

  1. Building facilities are monitored against work order to ensure that designated maintenance and service tasks are completed within required timeframes.
  2. Maintenance and service requirements are identified and noted according to work health and safety (WHS) and organisational requirements.
  3. Notified breaches of building controls are reported.
  4. Interpersonal techniques are used to discuss issues or concerns.
  5. Situations requiring specialist advice are identified and assistance is sought as required.
Building facilities are monitored against work order to ensure that designated maintenance and service tasks are completed within required timeframes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintenance and service requirements are identified and noted according to work health and safety (WHS) and organisational requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Notified breaches of building controls are reported.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Interpersonal techniques are used to discuss issues or concerns.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Situations requiring specialist advice are identified and assistance is sought as required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrange for routine maintenance and service.

  1. Routine maintenance and service to building facilities are arranged.
  2. Notification of completed maintenance and service is confirmed on receipt.
  3. Accredited contractor inspections are arranged to confirm maintenance or service has been effectively carried out according to work order.
  4. Business equipment and technology are used to maintain relevant documentation.
Routine maintenance and service to building facilities are arranged.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Notification of completed maintenance and service is confirmed on receipt.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Accredited contractor inspections are arranged to confirm maintenance or service has been effectively carried out according to work order.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Business equipment and technology are used to maintain relevant documentation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Identify maintenance and service requirements.

1.1.

Maintenance and service requirements of building facilities are specified and confirmed against work order.

1.2.

Work practices and timelines are confirmed.

1.3.

Site access and specific site requirements are verified and appropriate arrangements are made.

1.4.

Communication channels and processes are confirmed.

2.

Monitor building facilities.

2.1.

Building facilities are monitored against work order to ensure that designated maintenance and service tasks are completed within required timeframes.

2.2.

Maintenance and service requirements are identified and noted according to work health and safety (WHS) and organisational requirements.

2.3.

Notified breaches of building controls are reported.

2.4.

Interpersonal techniques are used to discuss issues or concerns.

2.5.

Situations requiring specialist advice are identified and assistance is sought as required.

3.

Arrange for routine maintenance and service.

3.1.

Routine maintenance and service to building facilities are arranged.

3.2.

Notification of completed maintenance and service is confirmed on receipt.

3.3.

Accredited contractor inspections are arranged to confirm maintenance or service has been effectively carried out according to work order.

3.4.

Business equipment and technology are used to maintain relevant documentation.

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Identify maintenance and service requirements.

1.1.

Maintenance and service requirements of building facilities are specified and confirmed against work order.

1.2.

Work practices and timelines are confirmed.

1.3.

Site access and specific site requirements are verified and appropriate arrangements are made.

1.4.

Communication channels and processes are confirmed.

2.

Monitor building facilities.

2.1.

Building facilities are monitored against work order to ensure that designated maintenance and service tasks are completed within required timeframes.

2.2.

Maintenance and service requirements are identified and noted according to work health and safety (WHS) and organisational requirements.

2.3.

Notified breaches of building controls are reported.

2.4.

Interpersonal techniques are used to discuss issues or concerns.

2.5.

Situations requiring specialist advice are identified and assistance is sought as required.

3.

Arrange for routine maintenance and service.

3.1.

Routine maintenance and service to building facilities are arranged.

3.2.

Notification of completed maintenance and service is confirmed on receipt.

3.3.

Accredited contractor inspections are arranged to confirm maintenance or service has been effectively carried out according to work order.

3.4.

Business equipment and technology are used to maintain relevant documentation.

A person demonstrating competency in this unit must satisfy all of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also monitor building facilities to ensure that maintenance and service problems are identified and resolved, or reported where necessary.

The person must demonstrate this performance by identifying and arranging themaintenance and service requirements for two different buildings, and monitoring these arrangements to ensure that designated maintenance and service tasks are completed within required timeframes.

In doing the above, the person must:

verify maintenance and service requirements for building facilities against work order and consult with relevant people to arrange access to building facilities

monitor building facilities to ensure completion of designated maintenance and servicetasks within required timeframes

arrange accredited contractor inspection

use business equipment and technology to maintain associated documentation.

A person demonstrating competency in this unit must demonstrate knowledge of:

building facilities’ maintenance and service requirements

common hazards to public and personal safety associated with particular types of maintenance work in buildings

key features of property contracts and administrative requirements

key requirements of federal, state or territory legislation, codes, standards and local government regulations relating to monitoring building facilities, including:

building and construction

property leasing and management

work health and safety (WHS)

limitations of own work role, responsibilities and professional abilities

points of contact with emergency service agencies.

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Maintenance and service requirements must include at least six of the following:

changing user codes

confirming operational effectiveness

data backups

identifying and replacing worn parts

inspections, lubrication, cleaning and adjustments

regular services, such as waste removal, cleaning, and grounds maintenance

repairs, maintenance or service under warranty

routine repairs, maintenance or service.

Building controls must include:

access procedures

alarms

exit procedures

fire equipment.