The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Screen tenant enquiries.
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Enquiriesfrom potential tenants regarding lease of property are handled promptly to enable high quality service delivery in line with agency requirements. Completed |
Evidence:
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Appropriate rapport is established with potential tenants. Completed |
Evidence:
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Enquiries from potential tenants are screened to determine their preferences, needs, financial limits and capacity to pay and care for the property in line with agency practice and legislative requirements. Completed |
Evidence:
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Factors likely to influence the lease of properties are identified and potential tenant intentions clarified. Completed |
Evidence:
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Discussions with potential tenants are undertaken using promotional materials detailing agency rental arrangements and effective interpersonal communication techniques to identify and match stated requirements with known listings. Completed |
Evidence:
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Strategies for assisting potential tenants to decide to view properties are implemented in line with agency practice, ethical standards and legislative requirements. Completed |
Evidence:
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Areas of dispute are analysed and evaluated in line with agency practice and market expectations to enable resolution of dispute. Completed |
Evidence:
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Agency records associated with prospective tenant enquiries are completed in line with agency practice. Completed |
Evidence:
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Undertake property inspection.
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Appointments are made for property inspections in line with agency practice, ethical standards and legislative requirements. Completed |
Evidence:
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Preparations are made for property inspection in line with agency practice. Completed |
Evidence:
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Procedure for property inspections, including key control, orientation of prospective tenant to property and strategies for ensuring security of managed property, is implemented in line with agency practice. Completed |
Evidence:
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Effective questioning techniques are used to clarify prospective tenant's interest in the property. Completed |
Evidence:
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Agency documentation associated with inspections is completed in line with agency practice and legislative requirements. Completed |
Evidence:
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Obtain and review tenancy applications.
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Tenancy applications are reviewed to ensure that they have been completed in a full and accurate manner, consistent with legislative requirements and agency practice. Completed |
Evidence:
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Applicants' references are checked and results recorded according to legislative requirements, ethical standards and agency practice. Completed |
Evidence:
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Application processes are reviewed to ensure compliance with ethical standards and legislative requirements. Completed |
Evidence:
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Procedures for gaining landlord approval for tenancy are implemented in line with legislative requirements, ethical standards and agency practice. Completed |
Evidence:
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Effective negotiation techniques are used to persuade and reach agreement between landlord and tenant on terms of tenancy agreement or lease. Completed |
Evidence:
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Selected and unsuccessful applicants are notified and details are recorded in agency systems. Completed |
Evidence:
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Complete tenancy documentation and place tenant in property.
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Tenancy agreement or lease documentation is produced and completed in line with agency practice, legislative requirements and landlord instructions. Completed |
Evidence:
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Procedures for placing new tenant in property are implemented in line with legislative requirements, ethical standards and agency practice. Completed |
Evidence:
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Required government fees and duty are paid in line with legislative requirements. Completed |
Evidence:
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Security deposits are obtained, deposited and recorded as required by agency practice and legislative requirements. Completed |
Evidence:
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Tenancy agreement or lease documentation is served to relevant parties in required timeframes. Completed |
Evidence:
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Record tenancy arrangements.
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Tenancy database is updated to record details of tenancy arrangements in line with agency practice. Completed |
Evidence:
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Trust account transactions are accurately recorded to show moneys taken in and disbursements made in line with agency practice, tenancy agreement or lease documentation, and legislative requirements. Completed |
Evidence:
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