The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Promote agency's property management services.
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Promotional activitiesfor gaining new agency listings are evaluated and implemented in line with agency practice and legislative requirements. Completed |
Evidence:
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Promotional activities aimed at existing agency clients to attract new listings are planned and implemented in line with agency practice and legislative requirements. Completed |
Evidence:
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Business and personal referral networks are established and maintained in order to attract property listings. Completed |
Evidence:
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Communication with agency sales department is maintained to identify potential new listings and provide sales staff with rental appraisals. Completed |
Evidence:
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Establish client requirements.
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Enquiriesfrom potential clients regarding property listings are handled promptly to enable high quality service delivery according to agency practice. Completed |
Evidence:
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Appropriate rapport is established with potential client. Completed |
Evidence:
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Client requirements regarding property are clarified and accurately assessed using appropriate interpersonal communication techniques. Completed |
Evidence:
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Appointment is made with client to discuss property listing in line with agency practice. Completed |
Evidence:
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Plan property listing presentation.
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Preparations are made for property listing presentation in line with agency practice. Completed |
Evidence:
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Promotional materialand listing kit are prepared to highlight benefits of agent and agency in line with agency practice, ethical standards and legislative requirements. Completed |
Evidence:
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Deliver property listing presentation.
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Visual inspection of property is conducted to provide client with a realistic range of marketing and leasing options. Completed |
Evidence:
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Key decision makers are identified to ensure that their needs and concerns are met in the listing presentation. Completed |
Evidence:
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Market influences likely to affect the property listing are discussed with the client. Completed |
Evidence:
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Recommended property improvements, estimated costs and likely influence on leasing of property and rental return are discussed with the client. Completed |
Evidence:
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Property appraisal is provided that includes realistic estimate of likely rental return. Completed |
Evidence:
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Promotional materials, agency listing kit and relevant legal and financial information are used to support the listing presentation. Completed |
Evidence:
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Appropriate marketing activities are discussed with client. Completed |
Evidence:
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Agency services, fees and charges are discussed with the client. Completed |
Evidence:
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Client is given time and space to evaluate agency services while time is used to maximum advantage to promote agency. Completed |
Evidence:
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Client questions are answered fully and honestly. Completed |
Evidence:
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Effective interpersonal communication skills are used to respond to client questions and concerns. Completed |
Evidence:
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Finalise property listing.
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Client agreement to list property with agency is confirmed. Completed |
Evidence:
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Statutory and agency listing documentation is explained to client in line with agency practice and legislative requirements. Completed |
Evidence:
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Agency fees and conditions are negotiated and agreed with the client. Completed |
Evidence:
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Effective communication skills and negotiation techniques are used to respond to client questions and concerns. Completed |
Evidence:
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Property details are recorded accurately and correctly. Completed |
Evidence:
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Listing documentation is completed in line with agency practice and legislative requirements. Completed |
Evidence:
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Record and act on instructions.
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Client instructions are recorded to meet legislative requirements and agency record-keeping requirements. Completed |
Evidence:
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Business documents are produced to reflect advice to relevant parties involved in the listing transaction. Completed |
Evidence:
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Information to clients is provided to reflect progress made within the terms of the agreement. Completed |
Evidence:
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