The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Qualify buyer.
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Enquiriesfrom potential buyers regarding purchase of property are handled promptly to enable high quality service delivery according to agency requirements. Completed |
Evidence:
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Appropriate rapport is established with potential buyer. Completed |
Evidence:
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Buyer requirements are clarified and accurately assessed using appropriate interpersonal communication techniques. Completed |
Evidence:
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Factors likely to influence the purchase of properties are identified and used to confirm buyer intentions. Completed |
Evidence:
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Customer due diligence is undertaken according to agency practice and legislative requirements. Completed |
Evidence:
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Potential buyers are provided with suitable information about available and prospective listings and assisted to find listing that best matches their requirements. Completed |
Evidence:
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Potential buyers are assisted in making a decision to view properties using information obtained from sellers and buyers. Completed |
Evidence:
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Qualified prospects are recorded to provide an opportunity to maximise future marketing activities. Completed |
Evidence:
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Arrange property inspection for potential buyer.
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Appointments are made for property inspections in line with agency practice, ethical standards and legislative requirements. Completed |
Evidence:
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Preparations are made for property inspection in line with agency practice. Completed |
Evidence:
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Promotional material on the property is used to describe main sales features of the property. Completed |
Evidence:
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Effective questioning techniques are used to clarify buyer interest in the property. Completed |
Evidence:
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Records of inspections are accurately completed in line with agency practice. Completed |
Evidence:
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Deliver effective sales presentation.
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Factors affecting the successful conclusion of the sale are identified and addressed in the sales presentation. Completed |
Evidence:
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Key decision makers are identified to ensure that their needs and concerns are met in the sales presentation. Completed |
Evidence:
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Main features of property are matched to buyers' stated needs and motivation. Completed |
Evidence:
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Relevant legal and financial information is used to support the sales presentation. Completed |
Evidence:
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Effective communication and presentation skills are used to create buyer interest and focus buyer attention on the property. Completed |
Evidence:
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Buyer is given time and space to evaluate property while time is used to maximum advantage to promote property. Completed |
Evidence:
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Buyer is encouraged to clarify key aspects of property before a decision is made to purchase property. Completed |
Evidence:
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Buyer questions are answered fully and honestly. Completed |
Evidence:
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Details of offer to purchase property submitted by buyer are confirmed and documented. Completed |
Evidence:
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Submit offer and negotiate property sale.
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Offer from buyer is submitted to seller in line with agency practice, ethical standards and legislative requirements. Completed |
Evidence:
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Professional agency advice is provided to seller that incorporates declared knowledge of buyer's motivation. Completed |
Evidence:
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Negotiations are conducted with buyer according to seller response to offer. Completed |
Evidence:
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Negotiations are conducted in a professional manner, including showing respect for seller and buyer in line with agency practice, ethical standards and legislative requirements. Completed |
Evidence:
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Effective negotiation techniques are used to persuade and reach agreement between seller and buyer. Completed |
Evidence:
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Alternative offers are discussed and their viability assessed. Completed |
Evidence:
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Effective techniquesare used for dealing with conflict and breaking deadlocks where required. Completed |
Evidence:
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Effective techniques are used for closing sale. Completed |
Evidence:
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Mutually agreed price and conditions of sale are established and confirmed with seller and buyer. Completed |
Evidence:
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Relevant sale of property documentation is explained to seller and buyer in line with agency and statutory requirements for finalisation of the property transaction. Completed |
Evidence:
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Documented, agreed price and conditions of sale are made accessible that provide an accurate record of agreement and meet agency and statutory requirements for finalisation of the property transaction. Completed |
Evidence:
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Maintain communication with seller.
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Seller confidence in agency marketing activities is maintained through ongoing contact and correspondence. Completed |
Evidence:
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Communication is diarised to provide an accurate and objective record of progress reports to seller. Completed |
Evidence:
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Manage contract to settlement.
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Settlement requirements are identified and checked with relevant parties to minimise misunderstanding or breaches of contract in line with agency practice and legislative requirements. Completed |
Evidence:
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Requests from buyer to inspect property prior to settlement are facilitated in line with agency practice and legislative requirements. Completed |
Evidence:
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Information on buyer and seller responsibilities with regard to building and content insurance prior to settlement is provided in line with agency practice and legislative requirements. Completed |
Evidence:
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Procedures for holding and release of deposit moneys during the settlement period are implemented in line with agency policy and legislative requirements. Completed |
Evidence:
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Settlement within the contract's legal framework is ensured by liaison with settlement agents and other assisting professionals representing the seller and buyer. Completed |
Evidence:
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Progress of settlement agents and other assisting professionals is monitored in line with agency practice. Completed |
Evidence:
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Contingency plans are prepared in consultation with relevant legal agents to avoid the possibility of one or more parties to the transaction being unable to fulfil contractual obligations. Completed |
Evidence:
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Appropriate procedures are implemented if any party to the transaction is unable to fulfil contractual obligations. Completed |
Evidence:
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Effective communication techniques are used in liaising with seller, buyer and other parties representing the seller and buyer through the settlement process. Completed |
Evidence:
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Prepare documentation for agency disbursements.
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Settlement financial transactions are checked for accuracy against contractual documentation, and agency fees are calculated and safeguarded during disbursement activities. Completed |
Evidence:
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Authorised agency disbursements are obtained within contractual, agency and statutory requirements. Completed |
Evidence:
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Financial systems are updated to reflect authorised transactions. Completed |
Evidence:
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Agency fees are calculated and safeguarded during disbursement activities. Completed |
Evidence:
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Due and proper attention is paid to obtaining required authorisations, signatures and identifications prior to disbursement. Completed |
Evidence:
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Decide on future contacts with prospects.
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Nature of future contacts with prospects is assessed in the light of likely agency-client interaction to a given point in time. Completed |
Evidence:
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Business correspondence records are held on file to provide justification for the continuation or termination of contract, and are communicated without prejudice to the parties involved. Completed |
Evidence:
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Maintain client relationships.
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Future business relations are established by mutual evaluation of seller and buyer satisfaction with services provided. Completed |
Evidence:
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Business records and databases are updated to facilitate networking and informed marketing strategy planning. Completed |
Evidence:
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