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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
OHS policies and proceduresmay relate to: | application of first aid emergency and evacuation response equipment maintenance and use hazard and risk identification and reporting OHS consultation and participative arrangements reporting accidents, incidents, injuries and near misses restraint and apprehension of persons risk assessment and control measures safe operating procedures and instructions for use of equipment and technology security licensing requirements stress management suspected terrorist activity use and maintenance of PPE use of firearms, handcuffs, batons and spray use of force use, storage and disposal of hazardous substances or dangerous items. |
Legislative requirements may relate to: | anti-discrimination and diversity Australian standards, codes of practice and regulations award and enterprise agreements duty of care evidence collection licensing arrangements and certification requirements OHS issue resolution relevant commonwealth, state and territory OHS legislation, codes of practice and regulations roles and responsibilities of OHS representatives and committees trade practices use of force. |
Consultative arrangements may include: | discussions with OHS representatives formal and informal meetings to discuss OHS issues and information industry information and newsletters covering OHS issues OHS committees suggestions, requests and concerns put forward by employees to management. |
Communication skillsmay include: | active listening comprehension note-taking positive body language questioning reading accurately speaking clearly summarising writing. |
Interpersonal techniquesmay include: | active listening being respectful and non-discriminatory to others control of tone of voice and body language demonstrating flexibility and willingness to negotiate engaging with minority groups interpreting non-verbal and verbal messages maintaining professionalism providing and receiving constructive feedback questioning to clarify and confirm understanding two-way communication use of communication appropriate to cultural differences use of positive, confident and cooperative language. |
Relevant persons may include: | first aid personnel management OHS committees OHS representatives supervisor. |
Riskrelates to: | the likelihood of a hazard causing injury or harm. |
Security risksmay include: | biological hazards chemical spills electrical faults explosives injury to personnel noise, light, heat, smoke persons carrying weapons persons causing a public nuisance persons demonstrating suspicious behaviour persons suffering from emotional or physical distress persons under the influence of intoxicating substances persons with criminal intent persons, vehicles and equipment in unsuitable locations suspicious packages or substances terrorism violence or physical threats. |
Procedures for controlling security risksmay relate to: | application of the hierarchy of controls complying with safe operating procedures for equipment correct selection, use, storage and maintenance of PPE directing or requesting back-up support evacuation maintaining vigilance, awareness and observation in the work environment negotiation and conflict resolution OHS communication and reporting safe lifting and manual handling security of documents, cash, equipment and persons use of fire safety equipment use of reasonable force. |
Hazard relates to: | any thing (including an intrinsic property of a thing) or situation with the potential to cause injury or harm. |
Hazards may be identified through: | consultation continuous monitoring of work environment debrief and review of security incidents regular informal and informal discussions with team members regular inspections of equipment and work environment review of workplace health and safety records. |
OHS recordsmay relate to: | first aid and medical post records identified hazards and risks industry warnings and security alerts maintenance and testing reports manufacturer and supplier information for security equipment OHS instruction and training OHS issues which have been raised and reported procedures for handling prohibited or dangerous items reports of accidents and injuries surveillance and monitoring of work environment workers compensation and rehabilitation records. |
Training needsmay relate to: | additional work experience or exchange opportunities attendance at OHS seminars or conferences emergency and evacuation training OHS induction participating in formal or informal learning programs undertaking personal study workplace coaching, mentoring or supervision. |
Learning opportunitiesmay include: | career planning or development conducting a workplace skills assessment participation in formal or informal learning programs undertaking a performance appraisal undertaking personal study work experience or exchange opportunities workplace coaching, mentoring or supervision workplace projects. |
OHS participative arrangementsmay relate to: | accessing and exchanging up-to-date information and industry trends relating to OHS to maintain awareness and vigilance discussions with OHS representatives formal and informal meetings to discuss OHS concerns or issues participation in debriefing and review processes. |