Provide for the safety of persons at risk Evidence Guide

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Evidence Guide: CPPSEC3018A - Provide for the safety of persons at risk

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

CPPSEC3018A - Provide for the safety of persons at risk

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare for security assignment.

Applicable provisions of legislative and organisational requirements relevant to assignment instructions are identified and complied with.
Assignment instructions and other relevant information is clarified as required with relevant persons.
Resource and equipment requirements are confirmed and organised in accordance with organisational procedures.
Route and site assessment is undertaken in accordance with organisational procedures.
Equipment is checked for operational effectiveness and faulty or damaged equipment is reported in accordance with organisational procedures.
Personal dress and presentation is maintained to professional standards at all times.
Communication channels and processes are confirmed with relevant persons in accordance with organisational procedures.

Applicable provisions of legislative and organisational requirements relevant to assignment instructions are identified and complied with.

Completed
Date:

Teacher:

Evidence:

Assignment instructions and other relevant information is clarified as required with relevant persons.

Completed
Date:

Teacher:

Evidence:

Resource and equipment requirements are confirmed and organised in accordance with organisational procedures.

Completed
Date:

Teacher:

Evidence:

Route and site assessment is undertaken in accordance with organisational procedures.

Completed
Date:

Teacher:

Evidence:

Equipment is checked for operational effectiveness and faulty or damaged equipment is reported in accordance with organisational procedures.

Completed
Date:

Teacher:

Evidence:

Personal dress and presentation is maintained to professional standards at all times.

Completed
Date:

Teacher:

Evidence:

Communication channels and processes are confirmed with relevant persons in accordance with organisational procedures.

Completed
Date:

Teacher:

Evidence:

Monitor and maintain safety of VIPs.

Security procedures are conducted and confirmed in accordance with assignment instructions.
Security operations are continually monitored and adjusted as required to maintain maximum security.
Communication is maintained continually throughout security operations in accordance with assignment instructions and organisational procedures.
Interpersonal techniques are used which reflect an awareness of individual social and cultural differences.
Potential security risk situations are identified, risk assessed and responded to within own scope of responsibility and competence.
VIPs are advised of all factors which may affect their personal safety in accordance with organisational procedures.
Need for extra assistance or advice is promptly identified and sought from relevant persons in accordance with organisational procedures.

Security procedures are conducted and confirmed in accordance with assignment instructions.

Completed
Date:

Teacher:

Evidence:

Security operations are continually monitored and adjusted as required to maintain maximum security.

Completed
Date:

Teacher:

Evidence:

Communication is maintained continually throughout security operations in accordance with assignment instructions and organisational procedures.

Completed
Date:

Teacher:

Evidence:

Interpersonal techniques are used which reflect an awareness of individual social and cultural differences.

Completed
Date:

Teacher:

Evidence:

Potential security risk situations are identified, risk assessed and responded to within own scope of responsibility and competence.

Completed
Date:

Teacher:

Evidence:

VIPs are advised of all factors which may affect their personal safety in accordance with organisational procedures.

Completed
Date:

Teacher:

Evidence:

Need for extra assistance or advice is promptly identified and sought from relevant persons in accordance with organisational procedures.

Completed
Date:

Teacher:

Evidence:

Review and evaluate security operations.

A process of continual assessment is applied to review and evaluate the efficiency and effectiveness of security operations.
Reports and relevant documentation are prepared in a timely manner presenting all relevant facts and information in accordance with organisational procedures.
Incident observations are provided accurately and constructively and opportunities for improvement are identified.
Security operations are reviewed and written findings and recommendations are provided to inform future practice.

A process of continual assessment is applied to review and evaluate the efficiency and effectiveness of security operations.

Completed
Date:

Teacher:

Evidence:

Reports and relevant documentation are prepared in a timely manner presenting all relevant facts and information in accordance with organisational procedures.

Completed
Date:

Teacher:

Evidence:

Incident observations are provided accurately and constructively and opportunities for improvement are identified.

Completed
Date:

Teacher:

Evidence:

Security operations are reviewed and written findings and recommendations are provided to inform future practice.

Completed
Date:

Teacher:

Evidence:

Assessed

Teacher: ___________________________ Date: _

Signature: ________________________________________________

Comments:

Instructions to Assessors

Evidence Guide


The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit	A person who demonstrates competency in this unit must be able to provide evidence of: accurately assessing assignment needs and instructions and determining approaches and resources to be applied accurately identifying and assessing factors which might impact on the safety and security of VIPs and formulating and implementing appropriate responses reviewing and evaluating security operations through a process of continual assessment, feedback and exchange of information with relevant personnel systematically monitoring security activities and varying operational plans as required to meet changing circumstances.
Context of and specific resources for assessment	Context of assessment includes: a setting in the workplace or environment that simulates the conditions of performance described in the elements, performance criteria and range statement. Resource implications for assessment include: access to plain English version of relevant statutes and procedures access to a registered provider of assessment services access to a suitable venue and equipment assessment instruments including personal planner and assessment record book work schedules, organisational policies and duty statements. Reasonable adjustments must be made to assessment processes where required for people with disabilities. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.
Method of assessment	This unit of competency could be assessed using the following methods of assessment: observation of processes and procedures questioning of underpinning knowledge and skills.
Guidance information for assessment	Assessment processes and techniques must be culturally appropriate and suitable to the language, literacy and numeracy capacity of the candidate and the competency being assessed. In all cases where practical assessment is used, it should be combined with targeted questioning to assess the underpinning knowledge. Oral questioning or written assessment may be used to assess underpinning knowledge. In assessment situations where the candidate is offered a choice between oral questioning and written assessment, questions are to be identical. Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors, team leaders or specialist training staff.

Required Skills and Knowledge

This section describes the skills and knowledge and their level required for this unit.

Required skills

assess client security requirements

communicate effectively with people from different social, cultural and ethnic backgrounds and of varying physical and mental abilities

communicate using appropriate channels and clear and concise language

determine response appropriate to security risk situation

escort persons

estimate and calculate resource and equipment requirements

identify and comply with applicable legal and procedural requirements including licensing requirements

identify and comply with security incident response procedures

identify potential security threats and the likely source of risks

identify support and assistance requirements

operate security and communications equipment

present a professional image to members of the public and colleagues

record, report and document information

select and use appropriate personal protection equipment

use negotiation techniques to defuse and resolve conflict.

Required knowledge

client confidentiality requirements

communication channels, codes and signals

emergency and evacuation procedures

escort procedures

first aid procedures and their application

instructions and procedures for responding to security risk situations

legal provisions relating to 'use of force' guidelines

limits of own responsibility and authority

observation and monitoring techniques

operational functions and procedures for the use of communications, security and personal protection equipment

principles of effective communication including interpersonal techniques

procedures and requirements for documenting security incidents

reporting structure and processes

security incidents and appropriate responses

security risk assessment methods.

Range Statement


The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Legislative requirements may relate to:	apprehension and powers of arrest Australian standards and quality assurance requirements counter-terrorism crowd control and control of persons under the influence of intoxicating substances force continuum, use of force guidelines general 'duty of care' responsibilities inspection of people and property, and search and seizure of goods licensing or certification requirements privacy and confidentiality relevant commonwealth, state and territory legislation, codes and national standards for: anti-discrimination cultural and ethnic diversity environmental issues equal employment opportunity industrial relations Occupational Health and Safety (OHS) relevant industry codes of practice trespass and the removal of persons use of restraints and weapons: batons firearms handcuffs spray.
Organisational requirements may relate to:	access and equity policies, principles and practices business and performance plans client service standards code of conduct, code of ethics communication and reporting procedures complaint and dispute resolution procedures emergency and evacuation procedures employer and employee rights and responsibilities OHS policies, procedures and programs own role, responsibility and authority personal and professional development privacy and confidentiality of information quality assurance and continuous improvement processes and standards resource parameters and procedures roles, functions and responsibilities of security personnel storage and disposal of information.
Assignment instructions may include:	assignment purpose and objective assignment tasks and procedures assignment timeframe client identification information incident and security risk response procedures personal presentation requirements personal protection equipment premises location and layout reporting and documentation requirements resource and equipment requirements travel routes and schedules.
Relevant personsmay include:	clients colleagues emergency services personnel and agencies security personnel supervisor.
Resources and equipment may include:	communications equipment: earpiece pager portable and mounted two-way radio telephone and mobile phone maps pen and security notebook personal protection equipment security equipment: electronic screening equipment video cameras and monitors security personnel and specialist services transport.
Communication channels and processes may relate to:	direct line supervision paths established communication protocols formal communication pathways lateral supervision paths organisational communication networks verbal and non-verbal communication procedures eg pro-words, phonetic alphabet, call signs, coded messages, use of abbreviations, hand signals.
Security proceduresmay include:	appropriate positioning of relevant persons communication of 'need to know' information to relevant persons escort procedures establishment and guarding of 'no go zones' establishment of communication strategies installation and operation of surveillance and communication equipment issuance of ID cards for relevant persons keying off lifts negotiation and communication with VIPs own security staff search of premises security checks of relevant persons setting up a central 'command post'.
Interpersonal techniques may involve:	active listening being non-judgemental being respectful and non-discriminatory constructive feedback control of tone of voice and body language culturally aware and sensitive use of language and concepts demonstrating flexibility and willingness to negotiate effective verbal and non-verbal communication maintaining professionalism providing sufficient time for questions and responses reflection and summarising two-way interaction use of plain English use of positive, confident and cooperative language.
Social and cultural differencesmay relate to:	dress and personal presentation food language religion social conventions traditional practices values and beliefs.
Security risksmay relate to:	breaches of law eg criminal damage, offences against people, public order, misuse of drugs and alcohol emergencies eg fire, scenes of crime, accidents hazards eg physical, chemical, electrical, psychological, biological threats eg bombs, sabotage, kidnap, assassination.
Responsemay involve:	defusing the situation evacuating the premises isolating area of potential risk isolating risk notifying relevant emergency services agencies provision of first aid request for support and assistance restraint of person tactical withdrawal use of basic defensive techniques use of negotiation techniques.
Assessmentmay include:	review to specifications and other documentation within organisational and industry policy guidelines competency assessment for recording purposes.
Documentationmay include:	activity logs incident reports request for assistance forms security risk and incident details vehicle and personnel movements written and electronic reports.

NTISthis.com

Evidence Guide: CPPSEC3018A - Provide for the safety of persons at risk

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

CPPSEC3018A - Provide for the safety of persons at risk

Prepare for security assignment.

Monitor and maintain safety of VIPs.

Review and evaluate security operations.

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

Instructions to Assessors

Teacher: ___________________________ Date: _