NTISthis.com

Evidence Guide: CPPSEC3027A - Develop investigative plan

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CPPSEC3027A - Develop investigative plan

What evidence can you provide to prove your understanding of each of the following citeria?

Identify scope of investigation.

  1. Assignment instructions and relevant information is obtained to review client and legislative requirements.
  2. Clarification of instructions or further information is sought as required from relevant persons.
  3. Necessary resources and equipment are identified and availability checked against assignment instructions and budget.
  4. Limitations in conducting investigation are recognised and assistance sought as required from relevant persons.
Assignment instructions and relevant information is obtained to review client and legislative requirements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Clarification of instructions or further information is sought as required from relevant persons.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Necessary resources and equipment are identified and availability checked against assignment instructions and budget.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Limitations in conducting investigation are recognised and assistance sought as required from relevant persons.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Determine method of investigation.

  1. An effective method of investigation is determined in accordance with assignment instructions, client brief and continuity of evidence requirements.
  2. Background information and an assessment of benefits and limitations is conducted to confirm suitability of recommended investigative method.
  3. Necessary modifications to investigative methods are identified and implemented where practicable based on an assessment of risk.
  4. Proposed investigative method is discussed and confirmed with client using appropriate communication techniques.
An effective method of investigation is determined in accordance with assignment instructions, client brief and continuity of evidence requirements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Background information and an assessment of benefits and limitations is conducted to confirm suitability of recommended investigative method.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Necessary modifications to investigative methods are identified and implemented where practicable based on an assessment of risk.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Proposed investigative method is discussed and confirmed with client using appropriate communication techniques.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Develop investigation plan.

  1. Investigation plan is prepared based on assignment instructions, client requirements, and identified investigative methods and resources.
  2. Plan includes identified sources and methods for collectinginformation which are valid, lawful, reliable and make efficient use of resources.
  3. Plan incorporates contingency measures to maximise safety of self and others and preserve evidence in line with legislative requirements.
  4. Investigation plan is recorded and documented using business equipment and technology and securely maintained with due regard to privacy.
Investigation plan is prepared based on assignment instructions, client requirements, and identified investigative methods and resources.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Plan includes identified sources and methods for collectinginformation which are valid, lawful, reliable and make efficient use of resources.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Plan incorporates contingency measures to maximise safety of self and others and preserve evidence in line with legislative requirements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Investigation plan is recorded and documented using business equipment and technology and securely maintained with due regard to privacy.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of:

planning an investigation to meet client requirements within resource, time and legislative compliance parameters, and incorporating contingency measures to ensure safety and evidence is preserved

accurately interpreting assignment instructions and relevant information to enable a full understanding of the scope and objectives of the investigation

using reliable information sources and valid information gathering methods to plan investigative activities in compliance with legal requirements

using a computer record and document investigation plan and maintaining information with due regard to client confidentiality

selecting a preferred investigative method and alternative options based on an assessment of all gathered information, viable investigative techniques and available resources and equipment.

Context of and specific resources for assessment

Context of assessment includes:

a setting in the workplace or environment that simulates the conditions of performance described in the elements, performance criteria and range statement.

Resource implications for assessment include:

access to a registered provider of assessment services

access to a suitable venue and equipment

access to plain English version of relevant statutes and procedures

assessment instruments including personal planner and assessment record book

work schedules, organisational policies and duty statements.

Reasonable adjustments must be made to assessment processes where required for people with disabilities. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.

Method of assessment

This unit of competency should be assessed using questioning of underpinning knowledge and skills.

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and suitable to the language, literacy and numeracy capacity of the candidate and the competency being assessed. In all cases where practical assessment is used, it should be combined with targeted questioning to assess the underpinning knowledge.

Oral questioning or written assessment may be used to assess underpinning knowledge. In assessment situations where the candidate is offered a choice between oral questioning and written assessment, questions are to be identical.

Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors, team leaders or specialist training staff.

Required Skills and Knowledge

This section describes the skills and knowledge and their level required for this unit.

Required skills

basic analysis

complete workplace documentation and reports

evaluate diverse or conflicting pieces of information

identify and access relevant information from reliable sources

information technology

interview skills

literacy skills to understand and communicate information (reading, writing, speaking, numeracy and listening)

make discretionary decisions

numeracy skills to estimate time to complete work tasks and resource requirements

personal skills to relate to people from a range of social, cultural and ethnic backgrounds and varying physical and mental abilities

planning

prioritise work tasks and complete activities within designated timeframes

problem solving and negotiation

questioning to check understanding

research

risk assessment

surveillance.

Required knowledge

basic investigation techniques

how to safeguard confidential information

how to use business equipment to present information which may be used as evidence

information management systems and methods

legal and ethical obligations with regard to the gathering and distribution of information

legislative requirements applicable to the conduct and reporting of investigations

legislative restrictions on the use of recording devices

Occupational Health and Safety (OHS) requirements for investigative activities

operational principles and capabilities of investigative equipment

purpose, benefits and limitations of factual versus surveillance for investigations

reliable sources and methods for collecting information

requirements for collecting, preserving and presenting evidence

requirements for continuity of evidence

standards and procedures for client service.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Assignment instructions may include:

assignment tasks and procedures

client brief and details

incident and security risk response procedures

investigation purpose and objectives

investigation timeframe

methods of investigation

personal presentation requirements

reporting and documentation requirements

resource and equipment allocations.

Relevant informationmay include:

acceptable modes of enquiry

audio or video recordings

cost schedules

evidence

investigative limitations and exclusions

maps, plans or schematics

photographs or drawings

sources of information and contact requirements

summary of case history.

Legislative requirementsmay relate to:

applicable commonwealth, state and territory legislation which affects investigative work such as:

workplace safety

environmental issues

equal employment opportunity

industrial relations

anti-discrimination and diversity

Australian standards and quality assurance

authority to conduct investigation

award and enterprise agreements

evidence collection

freedom of information

licensing arrangements and certification requirements

privacy requirements

relevant industry codes of practice

restrictions in the use of recording devices

surveillance and listening devices.

Relevant personsmay include:

client

industry or government representatives

police

security personnel

supervisor or manager

technical specialist.

Resources and equipmentmay include:

35mm camera

binoculars

computers, computer applications, modems

diary, note pads and pens

digital imaging equipment

e-mail, internet

facsimile

guise, torch, mirrors

measuring tape

mobile phone

night vision equipment

own time management

pager

personal hygiene aids

telephone directories, maps, street directories

telephoto lens

transcript recorder

transport

tripod

video camera

voice recorder.

Limitationsmay relate to:

compliance with safety requirements

current competence level

difficulties in meeting timelines

inability to fulfil own role and responsibilities

inadequate information to plan investigation

lack of resources

licensing requirements

technical expertise

understanding of assignment instructions

understanding of legal requirements.

Method of investigationmay be:

factual investigation

surveillance

combination of factual investigation and surveillance.

Communication techniques may involve:

active listening

being non-judgemental

being respectful and non-discriminatory

control of tone of voice and body language

culturally aware and sensitive use of language and concepts

demonstrating flexibility and willingness to negotiate

effective verbal and non-verbal communication

maintaining professionalism

providing and receiving constructive feedback

providing sufficient time for questions and responses

reflection, summarising and paraphrasing

two-way interaction

use of plain English

use of positive, confident and cooperative language.

Background informationmay relate to:

legislation relating to conduct of surveillance

readily accessible information provided by relevant persons

requirements for collecting evidence

research and preliminary enquiries

research of public records

use of surveillance equipment

verbal details and documents supplied by client.

Sourcesmay include:

colleagues, supervisor, manager

government departments or agencies

industry networks

informants

internet

interviews, meetings

library

police

related records, reports, case notes

specialists.

Methods for collecting informationmay include:

advertising

electronic

interview

photographed and filmed evidence

pretext inquiries

questioning

researching public records

surveillance

testing of rumour

undercover operations

use of informants.

Business equipment and technologymay include:

computers and software applications

databases

email

personal schedulers

printers.