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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
Legislative requirements may relate to: | Australian standards and quality assurance requirements force continuum, use of force guidelines general 'duty of care' responsibilities licensing or certification requirements privacy and confidentiality relevant commonwealth, state and territory legislation, codes and national standards for: anti-discrimination cultural and ethnic diversity environmental issues equal employment opportunity industrial relations Occupational Health and Safety (OHS) relevant industry codes of practice trespass and the removal of persons. |
Organisational requirements may relate to: | access and equity policies, principles and practices business and performance plans client service standards code of conduct, code of ethics communication and reporting procedures complaint and dispute resolution procedures emergency and evacuation procedures employer and employee rights and responsibilities OHS policies, procedures and programs own role, responsibility and authority personal and professional development privacy and confidentiality of information quality assurance and continuous improvement processes and standards resource parameters and procedures roles, functions and responsibilities of security personnel storage and disposal of information. |
Relevant standards: | must include AS/NZS 4360: 2004 Risk management may relate to: AS2630-1983 Guide to the selection and application of intruder alarm systems for domestic and business premises AS3911:1992 Guidelines for auditing quality systems HB 167:2006 Security Risk Management HB 436 Risk Management Guidelines - Companion to AS/NZS 4360 HB 231:2000 Information security risk management guidelines. |
Relevant persons may be: | accountants contractors inventory or administration personnel managers operational personnel security personnel technicians. |
Assetsmay include: | assets owned, leased or in the custody of an organisation buildings equipment facilities goodwill information and documentation information systems and sources intellectual property people reputation security systems. |
Source documentsmay include: | asset register depreciation register employee records lease or hire purchase contracts organisation chart profit and loss analysis for an asset or division of the organisation those obtained from accounting personnel. |
Interpersonal techniquesmay include: | active listening being respectful and non-discriminatory to others control of tone of voice and body language demonstrating flexibility and willingness to negotiate interpreting non-verbal and verbal messages maintaining professionalism providing and receiving constructive feedback questioning to clarify and confirm understanding two-way communication use of communication appropriate to cultural differences use of positive, confident and cooperative language. |
Status of assetsmay relate to: | borrowing current condition of asset (damaged, in repair, lost, stolen, on leave, undergoing routine maintenance) held in custody hire importance lease ownership security. |
Market valueof assets may be based on: | assessment of purchase price depreciated value formal valuation replacement costs. |
Factorswhich may influence value of assets may include: | dollar cost function harm to short or long term operation of the organisation importance to normal operation of the organisation replacement availability, time and cost the value of production or output lost as a result of loss of the asset. |
Access to assetsor sources of information may involve: | entry to locations where assets are kept, used or stored entry to storage facilities obtaining authority to access restricted data, areas or personnel obtaining relevant security clearance on-site visits. |
Security measuresmay relate to: | access control systems Closed Circuit Television (CCTV) and monitoring systems deployment or increase of security personnel safes, vaults and locking mechanisms standard operating procedures for security of assets. |
Riskrelates to: | the chance of something happening that will have an impact on objectives. |
Security risks may relate to: | biological hazards chemical spills client contact electrical faults explosives financial viability injury to personnel noise, light, heat, smoke persons carrying weapons persons causing a public nuisance persons demonstrating suspicious behaviour persons suffering from emotional or physical distress persons under the influence of intoxicating substances persons with criminal intent persons, vehicles and equipment in unsuitable locations property or people security systems suspicious packages or substances systems or process failures terrorism violence or physical threats. |
Treatmentsmay relate to: | additional personnel contracted contingency services identified countermeasures internal contingency plans risk reduction strategies use of stored resources use of superseded equipment. |
Anauditmay be completed by using: | inspection of records and documents internal auditing procedures as outlined in AS3911:1992 Guidelines for auditing quality systems interviews monitoring and inspecting procedures and processes professional internal or external auditors questionnaires site visits and inspections. |
Operating parametersmay include: | adherence to procedures adverse conditions for system efficiency availability and condition of systems and equipment availability and use of back-up systems call out of support and specialist personnel clarity of communication systems fault-finding procedures normal function of duties OHS requirements optimal conditions for system efficiency reaction time safe and timely deployment sound and light intensity standard operating procedures. |
Planned testingmay include: | computer modelling conceptual analysis controlled interruptions to normal operations debriefing sessions inspection interception interviews penetration exercises rehearsals simulation and replication testing of alarms, CCTV and other warning devices testing or access control systems. |
Organisational standards for written informationmay relate to: | ability to be used for legal purposes accuracy of costings appropriate level of literacy format and presentation relevance of written information use of clear, concise language and plain English. |
Reportshould include: | evidence and supporting materials to validate the findings graphical representations of data recommendations where applicable summary of assessment objectives and outcomes tables and information from approved data collection tools. |
Feedbackmay be obtained through: | comments from client or colleagues completion and analysis of formal client satisfaction survey effectiveness of assessment outcomes in meeting assessment objectives formal or informal performance discussion. |