The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Develop a case management plan.
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Applicable provisions of legislative and organisational requirements relevant to the management of investigations are identified and complied with. Completed |
Evidence:
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Purpose of investigation is determined in consultation with relevant persons. Completed |
Evidence:
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Relevant information is obtained from reliable sources in accordance with organisational procedures. Completed |
Evidence:
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Security equipment, systems and resources are determined appropriate to meet investigation requirements. Completed |
Evidence:
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Timeframes, budgetary constraints and reporting requirements are confirmed with relevant persons. Completed |
Evidence:
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Case management plan is developed in accordance with investigation requirements and organisational procedures. Completed |
Evidence:
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Case management plan is flexible and adaptable to accommodate contingencies. Completed |
Evidence:
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Monitor case progress.
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Appropriate interpersonal techniques are used to facilitate an effective exchange of information with relevant persons. Completed |
Evidence:
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Case management plan implementation and progress is continually monitored and evaluated against agreed aims and objectives to ensure that service delivery matches client requirements. Completed |
Evidence:
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Variations to operational plans are determined and implemented to meet changing circumstances to enable improved service delivery. Completed |
Evidence:
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Feedback on implementation of the case management plan is analysed and assessed with relevant persons and expert advice is provided on options for actions and further development. Completed |
Evidence:
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Expenditure and resource usage is monitored and controlled to ensure objectives are achieved within timeframes and resource boundaries. Completed |
Evidence:
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Operational documentation is compiled to provide an ongoing reference for operatives and is recorded in a timely, chronological and accurate manner. Completed |
Evidence:
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Review and report outcomes.
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Feedback on client satisfaction with service delivery is sought using valid methods and verifiable data is reviewed in accordance with organisational policy and procedures. Completed |
Evidence:
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Operational outcomes are reviewed against the aims and objectives of the investigation identified in the case management plan. Completed |
Evidence:
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Recommendations and issues are presented in the required format, and in a style and structure suitable for review and interpretation in accordance with organisational requirements. Completed |
Evidence:
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Relevant documentation is completed and processed in accordance with legislative and organisational procedures. Completed |
Evidence:
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All case records and relevant information is safely and securely stored in accordance with legislative and organisational requirements. Completed |
Evidence:
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