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Evidence Guide: CPPSIS3003A - Support spatial process improvement

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CPPSIS3003A - Support spatial process improvement

What evidence can you provide to prove your understanding of each of the following citeria?

Identify opportunities for process change.

  1. Processes are monitored to ensure they are cost-effective, customer focused, error free and achieve the planned result.
  2. Problems are identified and communicated to appropriate personnel to improve service according to organisational guidelines.
  3. Skills and knowledge are updated to accommodate process improvement.
Processes are monitored to ensure they are cost-effective, customer focused, error free and achieve the planned result.

Completed
Date:

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Problems are identified and communicated to appropriate personnel to improve service according to organisational guidelines.

Completed
Date:

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Skills and knowledge are updated to accommodate process improvement.

Completed
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Participate in assessing the viability of new ideas and implementing new or improved processes.

  1. Ideas are discussed and evaluated with team to determine viability and compliance with relevant legislation.
  2. Ideas are assessed against existing practice, precedent and any legislative or organisational restrictions.
  3. Contribution of the ideas to spatial process improvement or cost efficiency is identified.
  4. Approved processes are implemented according to organisational guidelines.
  5. OHS issues are considered at all times.
Ideas are discussed and evaluated with team to determine viability and compliance with relevant legislation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ideas are assessed against existing practice, precedent and any legislative or organisational restrictions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Contribution of the ideas to spatial process improvement or cost efficiency is identified.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Approved processes are implemented according to organisational guidelines.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

OHS issues are considered at all times.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.

Overview of assessment

This unit of competency could be assessed on its own or in combination with other units relevant to the job function, for example unit CPPSIS3004A Respond to client spatial enquiry.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide theoretical and practical evidence at the base operational level of:

applying cost consideration

applying qualitative and quantitative measurements

assessing and reporting contingencies

communication and interpersonal skills

demonstrating an awareness of risk

identifying and assessing opportunities for process change.

Specific resources for assessment

Resource implications for assessment include access to:

assessment instruments, including personal planner and assessment record book

assignment instructions, work plans and schedules, policy documents and duty statements

registered training provider of assessment services

relevant guidelines, regulations and codes of practice

suitable venue and equipment.

Access must be provided to appropriate learning and assessment support when required.

Where applicable, physical resources should include equipment modified for people with disabilities.

Context of assessment

Holistic: based on the performance criteria, evidence guide, range statement, and required skills and knowledge.

Method of assessment

Demonstrated over a period of time and observed by the assessor (or assessment team working together to conduct the assessment).

Demonstrated competency in a range of situations, that may include customer/workplace interruptions and involvement in related activities normally experienced in the workplace.

Obtained by observing activities in the field and reviewing induction information. If this is not practicable, observation in realistic simulated environments may be substituted.

Guidance information for assessment

Assessment requires that the clients' objectives and industry expectations are met. If the clients' objectives are narrowly defined or not representative of industry needs, it may be necessary to refer to portfolio case studies of a variety of spatial information services requirements to assess competency.

Oral questioning or written assessment and hypothetical situations (scenarios) may be used to assess underpinning knowledge (in assessment situations where the candidate is offered a preference between oral questioning or written assessment, questions are to be identical).

Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors, team leaders or specialist training staff.

All practical demonstration must adhere to the safety and environmental regulations relevant to each State or Territory.

Where assessment is for the purpose of recognition (recognition of current competencies [RCC] or recognition of prior learning [RPL]), the evidence provided will need to be authenticated and show that it represents competency demonstrated over a period of time.

In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge.

Assessment processes will be appropriate to the language and literacy levels of the candidate and any cultural issues that may affect responses to the questions, and will reflect the requirements of the competency and the work being performed.

Required Skills and Knowledge

This section describes the essential skills and knowledge and their level, required for this unit.

Required skills:

ability to apply theoretical analysis (basic)

ability to relate to people from a range of social, cultural and ethnic backgrounds and with a range of physical and mental abilities

communication skills to:

discuss vocational issues effectively with colleagues

impart knowledge and ideas through oral, written and visual means

computer skills

literacy skills to:

assess and use workplace information

interpret and understand legal, financial and procedural requirements

process workplace documentation

read and record data

numeracy skills to:

accurately record and collate

undertake basic computations

organisational skills to:

prioritise daily activities

process customers routine needs

self-management skills

spatial skills to:

apply understanding of height, depth, breadth, dimension and position to actual operational activity and virtual representation

exercise precision and accuracy in relation to basic design application

work effectively as part of a team.

Required knowledge and understanding:

customer relations guidelines

legislation as it applies to the spatial information services industry sector (basic)

organisational policies and guidelines

quality assurance principles

performance evaluation (basic)

risk-assessment principles (basic)

safe work practices

spatial information principles and their application (basic)

spatial information services project contingencies (basic)

spatial technologies (basic)

spatial referencing systems (basic).

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Processes may include:

application of project specifications or plan

application of company policies and processes

cost-effective work practices

clustering workloads

cultural approaches

enhancement of company policy

enhancement of project plan

discussions with clients

discussions with supervisors

discussions with team

issues register recordings

quality assurance procedures

review of products, services and company policies

value adding.

Problems may include:

administration

environmental, land and geographic information errors

asset management

contractual issues

dataset errors

poor digital imagery quality

equipment failure

integration issues, such as the difficulty in integrating environmental, land and geographic related datasets

managing day-to-day workload

location-based contingencies

poor communication

telecommunication issues

software issues.

Organisational guidelines may include:

code of ethics

company policies and procedures

legislation relevant to the work or service function

manuals

OHS policies and procedures

personnel practices and guidelines outlining work roles and responsibilities.

Ideas may include:

considerations based on:

ability to add value

cost-effectiveness

implementation techniques

increased customer satisfaction

management support

practicality.

Legislation refers to relevant state, territory and federal Acts, including:

anti-discrimination

consumer protection

environmental

equal employment opportunity (EEO)

freedom of information

industry codes of conduct

OHS

public health

relevant Australian standards

trade practices.

Spatial process improvement may include:

asset management standards

enhancement or expansion of:

cartographic services

datasets

digital imagery

environmental, land and geographical information

location-based services

mapping facilities

site analysis

surveying standards

town planning.

OHS may include:

Australian standards

development of site safety plan

identification of potential hazards

inspection of work sites

training staff in OHS requirements

use of equipment and signage.