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Evidence Guide: CPPSPS4009 - Estimate cost of swimming pool and spa products and services

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CPPSPS4009 - Estimate cost of swimming pool and spa products and services

What evidence can you provide to prove your understanding of each of the following citeria?

Confirm client requirements.

  1. Client requirements are identified.
  2. Specifications for product and/or service are confirmed with client.
Client requirements are identified.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Specifications for product and/or service are confirmed with client.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Research cost of swimming pool and spa products and services.

  1. Information on products and/or services required by client is researched.
  2. Potential suppliers of products and services, where applicable, are identified.
  3. Information on availability and likely supply time of products and services, where applicable, is obtained.
  4. Factors that may influence estimated cost of products and services are identified and documented.
  5. Estimated cost of measures is determined and documented.
  6. Ethical practices are followed when identifying suppliers and gathering product and service information that will be supplied to clients.
  7. Details of information obtained on suppliers, products and service are maintained for easy retrieval.
Information on products and/or services required by client is researched.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Potential suppliers of products and services, where applicable, are identified.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Information on availability and likely supply time of products and services, where applicable, is obtained.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Factors that may influence estimated cost of products and services are identified and documented.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Estimated cost of measures is determined and documented.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ethical practices are followed when identifying suppliers and gathering product and service information that will be supplied to clients.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Details of information obtained on suppliers, products and service are maintained for easy retrieval.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Present cost to client.

  1. Statement of estimated cost of products and/or services is prepared for client.
  2. Estimated cost of products and/or services and limitations of cost estimates are explained to client.
  3. Information is provided to client on compliance of swimming pool or spa products and services with safety legislation.
  4. Effective communication strategies are employed in establishing rapport with client and in responding to client questions and concerns.
Statement of estimated cost of products and/or services is prepared for client.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Estimated cost of products and/or services and limitations of cost estimates are explained to client.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Information is provided to client on compliance of swimming pool or spa products and services with safety legislation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Effective communication strategies are employed in establishing rapport with client and in responding to client questions and concerns.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Confirm client requirements.

1.1.

Client requirements are identified.

1.2.

Specifications for product and/or service are confirmed with client.

2.

Research cost of swimming pool and spa products and services.

2.1.

Information on products and/or services required by client is researched.

2.2.

Potential suppliers of products and services, where applicable, are identified.

2.3.

Information on availability and likely supply time of products and services, where applicable, is obtained.

2.4.

Factors that may influence estimated cost of products and services are identified and documented.

2.5.

Estimated cost of measures is determined and documented.

2.6.

Ethical practices are followed when identifying suppliers and gathering product and service information that will be supplied to clients.

2.7.

Details of information obtained on suppliers, products and service are maintained for easy retrieval.

3.

Present cost to client.

3.1.

Statement of estimated cost of products and/or services is prepared for client.

3.2.

Estimated cost of products and/or services and limitations of cost estimates are explained to client.

3.3.

Information is provided to client on compliance of swimming pool or spa products and services with safety legislation.

3.4.

Effective communication strategies are employed in establishing rapport with client and in responding to client questions and concerns.

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Confirm client requirements.

1.1.

Client requirements are identified.

1.2.

Specifications for product and/or service are confirmed with client.

2.

Research cost of swimming pool and spa products and services.

2.1.

Information on products and/or services required by client is researched.

2.2.

Potential suppliers of products and services, where applicable, are identified.

2.3.

Information on availability and likely supply time of products and services, where applicable, is obtained.

2.4.

Factors that may influence estimated cost of products and services are identified and documented.

2.5.

Estimated cost of measures is determined and documented.

2.6.

Ethical practices are followed when identifying suppliers and gathering product and service information that will be supplied to clients.

2.7.

Details of information obtained on suppliers, products and service are maintained for easy retrieval.

3.

Present cost to client.

3.1.

Statement of estimated cost of products and/or services is prepared for client.

3.2.

Estimated cost of products and/or services and limitations of cost estimates are explained to client.

3.3.

Information is provided to client on compliance of swimming pool or spa products and services with safety legislation.

3.4.

Effective communication strategies are employed in establishing rapport with client and in responding to client questions and concerns.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also estimate the cost of swimming pool and spa products and services requested by two different customers.

In doing the above, the person must:

confirm customer requirements and identify specifications for required product or service

research information on the cost of swimming pool and spa products and services

prepare an estimate of the cost of swimming pool and spa products and services

present and explain the estimated cost to clients.

A person demonstrating competency in this unit must demonstrate knowledge of:

Australian Competition and Consumer Commission product safety guidelines

commonwealth, state or territory legislation, and local government regulations, and Australian standards relating to:

consumer protection and trade practices

product safety

privacy

work health and safety (WHS)

factors involved in estimating costs of swimming pool and spa products and services:

inclusions, exclusions and limitations

product and service specifications

quality

suppliers

sources of information on products and services relevant to swimming pools and spas

swimming pool and spa products and services:

accessories

chemicals

components

repairs

servicing

technical information and advice

water testing.

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Client requirements must relate to swimming pool and spa products and services and include at least four of the following:

accessories

chemicals

equipment

installation

maintenance

repair

servicing

technical information and advice.