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Evidence Guide: CSCOFM002 - Monitor people in care or custody

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CSCOFM002 - Monitor people in care or custody

What evidence can you provide to prove your understanding of each of the following citeria?

Supervise people in care and custody

  1. Ensure assignments comply with all instructions, conditions and procedures.
  2. Monitor care and supervision to ensure it protects personal dignity, safety, welfare and individual rights.
  3. Ensure that care and supervision provided is consistent with security procedures and people's special needs and conditions.
  4. Report concerns about the physical and emotional condition of people in care immediately.
  5. Complete records in the required format.
  6. Comply with health, safety and security procedures at all times.
  7. Provide information to people in custody to reduce confusion and distress.
  8. Ensure communication is clear and readily understood.
  9. Make adjustments for cultural needs where this helps communication and understanding.
  10. Report information to others according to the procedures and the requirements of the assignment.
Ensure assignments comply with all instructions, conditions and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor care and supervision to ensure it protects personal dignity, safety, welfare and individual rights.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure that care and supervision provided is consistent with security procedures and people's special needs and conditions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report concerns about the physical and emotional condition of people in care immediately.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete records in the required format.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Comply with health, safety and security procedures at all times.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide information to people in custody to reduce confusion and distress.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure communication is clear and readily understood.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make adjustments for cultural needs where this helps communication and understanding.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report information to others according to the procedures and the requirements of the assignment.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Escort and transfer people in care and custody

  1. Check escort and transfer arrangements to ensure they are consistent with the requirements and conditions of the assignment.
  2. Make adjustments to escort or transfer arrangements to take into account special conditions or arrangements.
  3. Check that records needed for the transfer are correct and available.
  4. Transfer people in a manner that protects their personal dignity, individual rights and allows for special conditions.
Check escort and transfer arrangements to ensure they are consistent with the requirements and conditions of the assignment.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make adjustments to escort or transfer arrangements to take into account special conditions or arrangements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check that records needed for the transfer are correct and available.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Transfer people in a manner that protects their personal dignity, individual rights and allows for special conditions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide protection from risk and harm

  1. Check and confirm special needs of people in care and custody with assignment.
  2. Assess requests for assistance according to the nature and degree of the risk and the kind of assistance required.
  3. Report risks, requests for assistance and additional needs and concerns promptly to authorised officer.
  4. Report hazards to prevent further injury.
  5. Provide calm, confident and reassuring assistance when required.
  6. Ensure that people needing assistance are made comfortable and safe from further injury.
  7. Give information to the people involved about the actions to be taken and the reasons for these actions.
  8. Arrange transfer of people for specialist attention and protection promptly.
  9. Help emergency and specialist services according to instructions.
  10. Complete and record incident reports.
Check and confirm special needs of people in care and custody with assignment.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess requests for assistance according to the nature and degree of the risk and the kind of assistance required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report risks, requests for assistance and additional needs and concerns promptly to authorised officer.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report hazards to prevent further injury.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide calm, confident and reassuring assistance when required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure that people needing assistance are made comfortable and safe from further injury.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Give information to the people involved about the actions to be taken and the reasons for these actions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrange transfer of people for specialist attention and protection promptly.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Help emergency and specialist services according to instructions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete and record incident reports.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Supervise people in care and custody

  1. Ensure assignments comply with all instructions, conditions and procedures.
  2. Monitor care and supervision to ensure it protects personal dignity, safety, welfare and individual rights.
  3. Ensure that care and supervision provided is consistent with security procedures and people's special needs and conditions.
  4. Report concerns about the physical and emotional condition of people in care immediately.
  5. Complete records in the required format.
  6. Comply with health, safety and security procedures at all times.
  7. Provide information to people in custody to reduce confusion and distress.
  8. Ensure communication is clear and readily understood.
  9. Make adjustments for cultural needs where this helps communication and understanding.
  10. Report information to others according to the procedures and the requirements of the assignment.
Ensure assignments comply with all instructions, conditions and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor care and supervision to ensure it protects personal dignity, safety, welfare and individual rights.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure that care and supervision provided is consistent with security procedures and people's special needs and conditions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report concerns about the physical and emotional condition of people in care immediately.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete records in the required format.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Comply with health, safety and security procedures at all times.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide information to people in custody to reduce confusion and distress.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure communication is clear and readily understood.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make adjustments for cultural needs where this helps communication and understanding.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report information to others according to the procedures and the requirements of the assignment.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Escort and transfer people in care and custody

  1. Check escort and transfer arrangements to ensure they are consistent with the requirements and conditions of the assignment.
  2. Make adjustments to escort or transfer arrangements to take into account special conditions or arrangements.
  3. Check that records needed for the transfer are correct and available.
  4. Transfer people in a manner that protects their personal dignity, individual rights and allows for special conditions.
Check escort and transfer arrangements to ensure they are consistent with the requirements and conditions of the assignment.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make adjustments to escort or transfer arrangements to take into account special conditions or arrangements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check that records needed for the transfer are correct and available.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Transfer people in a manner that protects their personal dignity, individual rights and allows for special conditions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide protection from risk and harm

  1. Check and confirm special needs of people in care and custody with assignment.
  2. Assess requests for assistance according to the nature and degree of the risk and the kind of assistance required.
  3. Report risks, requests for assistance and additional needs and concerns promptly to authorised officer.
  4. Report hazards to prevent further injury.
  5. Provide calm, confident and reassuring assistance when required.
  6. Ensure that people needing assistance are made comfortable and safe from further injury.
  7. Give information to the people involved about the actions to be taken and the reasons for these actions.
  8. Arrange transfer of people for specialist attention and protection promptly.
  9. Help emergency and specialist services according to instructions.
  10. Complete and record incident reports.
Check and confirm special needs of people in care and custody with assignment.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess requests for assistance according to the nature and degree of the risk and the kind of assistance required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report risks, requests for assistance and additional needs and concerns promptly to authorised officer.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report hazards to prevent further injury.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide calm, confident and reassuring assistance when required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure that people needing assistance are made comfortable and safe from further injury.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Give information to the people involved about the actions to be taken and the reasons for these actions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrange transfer of people for specialist attention and protection promptly.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Help emergency and specialist services according to instructions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete and record incident reports.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Supervise people in care and custody

1.1 Ensure assignments comply with all instructions, conditions and procedures.

1.2 Monitor care and supervision to ensure it protects personal dignity, safety, welfare and individual rights.

1.3 Ensure that care and supervision provided is consistent with security procedures and people's special needs and conditions.

1.4 Report concerns about the physical and emotional condition of people in care immediately.

1.5 Complete records in the required format.

1.6 Comply with health, safety and security procedures at all times.

1.7 Provide information to people in custody to reduce confusion and distress.

1.8 Ensure communication is clear and readily understood.

1.9 Make adjustments for cultural needs where this helps communication and understanding.

1.10 Report information to others according to the procedures and the requirements of the assignment.

2. Escort and transfer people in care and custody

2.1 Check escort and transfer arrangements to ensure they are consistent with the requirements and conditions of the assignment.

2.2 Make adjustments to escort or transfer arrangements to take into account special conditions or arrangements.

2.3 Check that records needed for the transfer are correct and available.

2.4 Transfer people in a manner that protects their personal dignity, individual rights and allows for special conditions.

3. Provide protection from risk and harm

3.1 Check and confirm special needs of people in care and custody with assignment.

3.2 Assess requests for assistance according to the nature and degree of the risk and the kind of assistance required.

3.3 Report risks, requests for assistance and additional needs and concerns promptly to authorised officer.

3.4 Report hazards to prevent further injury.

3.5 Provide calm, confident and reassuring assistance when required.

3.6 Ensure that people needing assistance are made comfortable and safe from further injury.

3.7 Give information to the people involved about the actions to be taken and the reasons for these actions.

3.8 Arrange transfer of people for specialist attention and protection promptly.

3.9 Help emergency and specialist services according to instructions.

3.10 Complete and record incident reports.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Supervise people in care and custody

1.1 Ensure assignments comply with all instructions, conditions and procedures.

1.2 Monitor care and supervision to ensure it protects personal dignity, safety, welfare and individual rights.

1.3 Ensure that care and supervision provided is consistent with security procedures and people's special needs and conditions.

1.4 Report concerns about the physical and emotional condition of people in care immediately.

1.5 Complete records in the required format.

1.6 Comply with health, safety and security procedures at all times.

1.7 Provide information to people in custody to reduce confusion and distress.

1.8 Ensure communication is clear and readily understood.

1.9 Make adjustments for cultural needs where this helps communication and understanding.

1.10 Report information to others according to the procedures and the requirements of the assignment.

2. Escort and transfer people in care and custody

2.1 Check escort and transfer arrangements to ensure they are consistent with the requirements and conditions of the assignment.

2.2 Make adjustments to escort or transfer arrangements to take into account special conditions or arrangements.

2.3 Check that records needed for the transfer are correct and available.

2.4 Transfer people in a manner that protects their personal dignity, individual rights and allows for special conditions.

3. Provide protection from risk and harm

3.1 Check and confirm special needs of people in care and custody with assignment.

3.2 Assess requests for assistance according to the nature and degree of the risk and the kind of assistance required.

3.3 Report risks, requests for assistance and additional needs and concerns promptly to authorised officer.

3.4 Report hazards to prevent further injury.

3.5 Provide calm, confident and reassuring assistance when required.

3.6 Ensure that people needing assistance are made comfortable and safe from further injury.

3.7 Give information to the people involved about the actions to be taken and the reasons for these actions.

3.8 Arrange transfer of people for specialist attention and protection promptly.

3.9 Help emergency and specialist services according to instructions.

3.10 Complete and record incident reports.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

ensuring the security and welfare of people in care and custody

using approved restraint techniques and equipment

searching people and confiscating unsafe articles according to organisational procedures

correctly identifying the special needs and conditions of people in care and custody

conducting special supervision/watch over people in care and custody

reducing risks, hazards, confusion and distress to people in care and custody

communicating verbally with people in care and custody to reduce distress and promote cooperation

writing and reading reports related to monitoring activities

interpreting assignment and instructions for people in care and custody

arranging for the needs of people under specific conditions and categories of special needs

responding to emergencies according to workplace procedures

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

organisation’s policies and procedures related to the supervision of people in care and custody, including responsibilities of first responding officer

duty of care

principles and approved techniques for giving emergency first aid

code of conduct

likely cultural requirements that allow adjustment in the care and custody of people from different cultures

routine assignment conditions

emergency response procedures

special needs and conditions and the regulations that specify how they are dealt with

principles of effective communication, especially with uncooperative people

specialist and support agencies available to respond to emergencies

procedures that cover the use of security equipment