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Evidence Guide: CSCOFM010 - Support offender to maintain positive relationships

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CSCOFM010 - Support offender to maintain positive relationships

What evidence can you provide to prove your understanding of each of the following citeria?

Encourage maintenance of relationships

  1. Encourage and assist offender to maintain contact with family, friends and support according to services and resources available.
  2. Assist contacts between offender and networks in the community according to organisation procedures.
  3. Refer offender and family to suitable specialists according to the nature and urgency of the needs.
  4. Make contact with offender’s family and friends or supporters according to offender’s interests, procedures and organisational practice.
  5. Assist offender to develop and maintain appropriate relationships with officers, services agencies and personal support.
  6. Encourage offenders to manage themselves and their relationships confidently and productively.
  7. Provide support to offender in a manner that maintains the integrity of self-management and personal dignity.
Encourage and assist offender to maintain contact with family, friends and support according to services and resources available.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist contacts between offender and networks in the community according to organisation procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Refer offender and family to suitable specialists according to the nature and urgency of the needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make contact with offender’s family and friends or supporters according to offender’s interests, procedures and organisational practice.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist offender to develop and maintain appropriate relationships with officers, services agencies and personal support.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage offenders to manage themselves and their relationships confidently and productively.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide support to offender in a manner that maintains the integrity of self-management and personal dignity.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain professional relationship with offenders

  1. Communicate with offenders in a manner appropriate to the offender’s needs and circumstances.
  2. Respond to offender’s requests and concerns positively and consistently.
  3. Maintain confidentiality and discretion according to procedures and individual agreements with offender.
  4. Acknowledge and support offender’s rights and options consistent with policies, orders and relevant legislation.
Communicate with offenders in a manner appropriate to the offender’s needs and circumstances.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Respond to offender’s requests and concerns positively and consistently.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain confidentiality and discretion according to procedures and individual agreements with offender.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Acknowledge and support offender’s rights and options consistent with policies, orders and relevant legislation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage maintenance of relationships

  1. Encourage and assist offender to maintain contact with family, friends and support according to services and resources available.
  2. Assist contacts between offender and networks in the community according to organisation procedures.
  3. Refer offender and family to suitable specialists according to the nature and urgency of the needs.
  4. Make contact with offender’s family and friends or supporters according to offender’s interests, procedures and organisational practice.
  5. Assist offender to develop and maintain appropriate relationships with officers, services agencies and personal support.
  6. Encourage offenders to manage themselves and their relationships confidently and productively.
  7. Provide support to offender in a manner that maintains the integrity of self-management and personal dignity.
Encourage and assist offender to maintain contact with family, friends and support according to services and resources available.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist contacts between offender and networks in the community according to organisation procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Refer offender and family to suitable specialists according to the nature and urgency of the needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make contact with offender’s family and friends or supporters according to offender’s interests, procedures and organisational practice.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist offender to develop and maintain appropriate relationships with officers, services agencies and personal support.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage offenders to manage themselves and their relationships confidently and productively.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide support to offender in a manner that maintains the integrity of self-management and personal dignity.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain professional relationship with offenders

  1. Communicate with offenders in a manner appropriate to the offender’s needs and circumstances.
  2. Respond to offender’s requests and concerns positively and consistently.
  3. Maintain confidentiality and discretion according to procedures and individual agreements with offender.
  4. Acknowledge and support offender’s rights and options consistent with policies, orders and relevant legislation.
Communicate with offenders in a manner appropriate to the offender’s needs and circumstances.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Respond to offender’s requests and concerns positively and consistently.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain confidentiality and discretion according to procedures and individual agreements with offender.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Acknowledge and support offender’s rights and options consistent with policies, orders and relevant legislation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Encourage maintenance of relationships

1.1 Encourage and assist offender to maintain contact with family, friends and support according to services and resources available.

1.2 Assist contacts between offender and networks in the community according to organisation procedures.

1.3 Refer offender and family to suitable specialists according to the nature and urgency of the needs.

1.4 Make contact with offender’s family and friends or supporters according to offender’s interests, procedures and organisational practice.

1.5 Assist offender to develop and maintain appropriate relationships with officers, services agencies and personal support.

1.6 Encourage offenders to manage themselves and their relationships confidently and productively.

1.7 Provide support to offender in a manner that maintains the integrity of self-management and personal dignity.

2. Maintain professional relationship with offenders

2.1 Communicate with offenders in a manner appropriate to the offender’s needs and circumstances.

2.2 Respond to offender’s requests and concerns positively and consistently.

2.3 Maintain confidentiality and discretion according to procedures and individual agreements with offender.

2.4 Acknowledge and support offender’s rights and options consistent with policies, orders and relevant legislation.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Encourage maintenance of relationships

1.1 Encourage and assist offender to maintain contact with family, friends and support according to services and resources available.

1.2 Assist contacts between offender and networks in the community according to organisation procedures.

1.3 Refer offender and family to suitable specialists according to the nature and urgency of the needs.

1.4 Make contact with offender’s family and friends or supporters according to offender’s interests, procedures and organisational practice.

1.5 Assist offender to develop and maintain appropriate relationships with officers, services agencies and personal support.

1.6 Encourage offenders to manage themselves and their relationships confidently and productively.

1.7 Provide support to offender in a manner that maintains the integrity of self-management and personal dignity.

2. Maintain professional relationship with offenders

2.1 Communicate with offenders in a manner appropriate to the offender’s needs and circumstances.

2.2 Respond to offender’s requests and concerns positively and consistently.

2.3 Maintain confidentiality and discretion according to procedures and individual agreements with offender.

2.4 Acknowledge and support offender’s rights and options consistent with policies, orders and relevant legislation.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not yet specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

encouraging offenders according to offender and case management objectives, needs, risks and individual circumstances

providing support to all offenders without prejudice and within the boundaries of professional conduct

retaining confidential information

supporting offenders to maintain relationships with people, services and agencies that can assist them

communicating verbally with a range of people from diverse backgrounds

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

organisation’s policies and procedures related to offender management and support

code of conduct

available offender services and programs

principles of effective communication

general counselling strategies and techniques

aspects of human behaviour and development related to offending and relationships

cultural practices and customs of minority communities