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Evidence Guide: CSCOFM013 - Provide responsible care to people with a mental health problem and/or condition

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CSCOFM013 - Provide responsible care to people with a mental health problem and/or condition

What evidence can you provide to prove your understanding of each of the following citeria?

Maintain knowledge of mental health

  1. Use organisational resources to maintain current knowledge of common mental health conditions.
  2. Recognise symptoms of mental health conditions.
Use organisational resources to maintain current knowledge of common mental health conditions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recognise symptoms of mental health conditions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate effectively with people who have mental health problems/ conditions

  1. Listen and respond appropriately to people in a non-judgemental manner.
  2. Communicate and build rapport with people with mental health problems/conditions.
  3. Use interpersonal skills while working with people experiencing mental health conditions.
  4. Manage behaviours associated with mental health conditions in consultation with appropriate professionals.
  5. Assist people with mental health conditions.
Listen and respond appropriately to people in a non-judgemental manner.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate and build rapport with people with mental health problems/conditions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use interpersonal skills while working with people experiencing mental health conditions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage behaviours associated with mental health conditions in consultation with appropriate professionals.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist people with mental health conditions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor and refer people with mental health problems/ conditions

  1. Establish and maintain networks with internal and external mental health service providers.
  2. Monitor and report behavioural changes of people with mental health conditions.
  3. Refer people with mental health conditions to appropriate services.
  4. Maintain support of people with mental health conditions.
Establish and maintain networks with internal and external mental health service providers.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor and report behavioural changes of people with mental health conditions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Refer people with mental health conditions to appropriate services.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain support of people with mental health conditions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain knowledge of mental health

  1. Use organisational resources to maintain current knowledge of common mental health conditions.
  2. Recognise symptoms of mental health conditions.
Use organisational resources to maintain current knowledge of common mental health conditions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recognise symptoms of mental health conditions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate effectively with people who have mental health problems/ conditions

  1. Listen and respond appropriately to people in a non-judgemental manner.
  2. Communicate and build rapport with people with mental health problems/conditions.
  3. Use interpersonal skills while working with people experiencing mental health conditions.
  4. Manage behaviours associated with mental health conditions in consultation with appropriate professionals.
  5. Assist people with mental health conditions.
Listen and respond appropriately to people in a non-judgemental manner.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate and build rapport with people with mental health problems/conditions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use interpersonal skills while working with people experiencing mental health conditions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage behaviours associated with mental health conditions in consultation with appropriate professionals.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist people with mental health conditions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor and refer people with mental health problems/ conditions

  1. Establish and maintain networks with internal and external mental health service providers.
  2. Monitor and report behavioural changes of people with mental health conditions.
  3. Refer people with mental health conditions to appropriate services.
  4. Maintain support of people with mental health conditions.
Establish and maintain networks with internal and external mental health service providers.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor and report behavioural changes of people with mental health conditions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Refer people with mental health conditions to appropriate services.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain support of people with mental health conditions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Maintain knowledge of mental health

1.1 Use organisational resources to maintain current knowledge of common mental health conditions.

1.2 Recognise symptoms of mental health conditions.

2. Communicate effectively with people who have mental health problems/ conditions

2.1 Listen and respond appropriately to people in a non-judgemental manner.

2.2 Communicate and build rapport with people with mental health problems/conditions.

2.3 Use interpersonal skills while working with people experiencing mental health conditions.

2.4 Manage behaviours associated with mental health conditions in consultation with appropriate professionals.

2.5 Assist people with mental health conditions.

3. Monitor and refer people with mental health problems/ conditions

3.1 Establish and maintain networks with internal and external mental health service providers.

3.2 Monitor and report behavioural changes of people with mental health conditions.

3.3 Refer people with mental health conditions to appropriate services.

3.4 Maintain support of people with mental health conditions.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Maintain knowledge of mental health

1.1 Use organisational resources to maintain current knowledge of common mental health conditions.

1.2 Recognise symptoms of mental health conditions.

2. Communicate effectively with people who have mental health problems/ conditions

2.1 Listen and respond appropriately to people in a non-judgemental manner.

2.2 Communicate and build rapport with people with mental health problems/conditions.

2.3 Use interpersonal skills while working with people experiencing mental health conditions.

2.4 Manage behaviours associated with mental health conditions in consultation with appropriate professionals.

2.5 Assist people with mental health conditions.

3. Monitor and refer people with mental health problems/ conditions

3.1 Establish and maintain networks with internal and external mental health service providers.

3.2 Monitor and report behavioural changes of people with mental health conditions.

3.3 Refer people with mental health conditions to appropriate services.

3.4 Maintain support of people with mental health conditions.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

understanding of relevant information to the wellbeing and welfare of people with mental health issues

providing clear, accurate and appropriate observations in relation to the behaviours of people affected by mental health conditions

establishing and maintaining supportive and professional relationships with people with mental health issues

supporting people to self-efficacy in relation to their mental health conditions

providing supervision and management of people based on assessed risk

adapting responses to a variety of special needs

responding to a range of different emergencies

consulting with senior staff and appropriate personnel

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

policy, regulatory, legislative and legal requirements

code of conduct

duty of care

rights of offenders

common mental health conditions

relationship between mental health conditions and:

substance abuse (comorbidity)

cognitive impairment

refugee status

trauma, torture, neglect and abuse, etc.

symptoms and signs of common mental health issues and associated behaviours

relationship between mental health issues and offending behaviour

common reasons for resistance to medication and management plans

cultural practices that may impact on mental health assessment and/or treatment

organisation's procedures and policies related to reporting risks, behaviours and incidents involving offenders, including:

organisation’s reporting processes

organisation’s offender information sharing system

protective supervision and surveillance of people at risk of harm including:

suicide and self-harm prevention strategy

early intervention

relevant support programs within organisation

current issues facing people with mental health problems/conditions and existing services to address their needs and rights