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Evidence Guide: CSCOFM015 - Implement planned approach to offender management

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CSCOFM015 - Implement planned approach to offender management

What evidence can you provide to prove your understanding of each of the following citeria?

Assess offenders’ potential and needs

  1. Identify and assess offenders’ history, skills, resources and needs.
  2. Investigate risks and opportunities for development based on offender assessment.
  3. Encourage offenders to cooperate actively in the analysis of offending behaviour and directions for change.
  4. Encourage offenders to take responsibility for changing behaviour by establishing personal goals and determining strategies for achieving them.
  5. Acknowledge offenders’ preferences and decisions and respond to them positively.
  6. Use personal goal-setting techniques to identify and prioritise areas for action.
  7. Assess special needs and make referrals to suitable and available services.
  8. Record and refer offender information and decisions accurately.
  9. Identify issues arising from involuntary participation and resistance and discuss the consequences with the offenders.
Identify and assess offenders’ history, skills, resources and needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Investigate risks and opportunities for development based on offender assessment.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage offenders to cooperate actively in the analysis of offending behaviour and directions for change.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage offenders to take responsibility for changing behaviour by establishing personal goals and determining strategies for achieving them.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Acknowledge offenders’ preferences and decisions and respond to them positively.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use personal goal-setting techniques to identify and prioritise areas for action.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess special needs and make referrals to suitable and available services.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record and refer offender information and decisions accurately.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify issues arising from involuntary participation and resistance and discuss the consequences with the offenders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop plan to achieve offender goals

  1. Provide information on the services available to offenders and ensure it is clearly explained and designed to promote cooperation.
  2. Explore and clarify offenders’ expectations and address potential obstacles to encourage realistic goals.
  3. Explain and negotiate guidelines, conditions and requirements to gain agreement on conditions and compliance.
  4. Assess the need for specialised assistance or referral and negotiate these with offenders.
  5. Encourage offenders’ self-management and active involvement in decision making.
  6. Ensure that appropriate support is provided to offenders in developing plans.
Provide information on the services available to offenders and ensure it is clearly explained and designed to promote cooperation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Explore and clarify offenders’ expectations and address potential obstacles to encourage realistic goals.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Explain and negotiate guidelines, conditions and requirements to gain agreement on conditions and compliance.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess the need for specialised assistance or referral and negotiate these with offenders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage offenders’ self-management and active involvement in decision making.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure that appropriate support is provided to offenders in developing plans.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement offender management plans

  1. Identify, assess and allocate resources required by the plan.
  2. Review all aspects of the implementation of the plan and provide documents and information to all services involved in implementing the plan.
  3. Negotiate and conduct referrals with other services according to agreed criteria and protocol.
  4. Assist offenders in individual negotiations with other services to achieve agreed outcomes.
  5. Provide guidance and support when addressing obstacles to achieving goals.
  6. Explore possible consequences of behaviour and decisions with offenders and give encouragement for responsibility in decision making.
  7. Seek specialist advice when required and incorporate advice into the strategies to achieve goals.
Identify, assess and allocate resources required by the plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review all aspects of the implementation of the plan and provide documents and information to all services involved in implementing the plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Negotiate and conduct referrals with other services according to agreed criteria and protocol.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist offenders in individual negotiations with other services to achieve agreed outcomes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide guidance and support when addressing obstacles to achieving goals.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Explore possible consequences of behaviour and decisions with offenders and give encouragement for responsibility in decision making.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek specialist advice when required and incorporate advice into the strategies to achieve goals.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor and review offender progress

  1. Review goals and objectives against achievements and measures of progress.
  2. Make adjustments to plans where required.
  3. Acknowledge offenders' achievements and provide encouragement and constructive feedback.
  4. Identify and allocate additional resources needed for further progress.
  5. Encourage offenders to engage in personal evaluation and reflection.
  6. Encourage and support offenders' plans.
  7. Establish and explain the boundaries of confidentiality to offenders.
  8. Confirm information obtained from the offender and record it comprehensively.
Review goals and objectives against achievements and measures of progress.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make adjustments to plans where required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Acknowledge offenders' achievements and provide encouragement and constructive feedback.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and allocate additional resources needed for further progress.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage offenders to engage in personal evaluation and reflection.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage and support offenders' plans.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish and explain the boundaries of confidentiality to offenders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm information obtained from the offender and record it comprehensively.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess offenders’ potential and needs

  1. Identify and assess offenders’ history, skills, resources and needs.
  2. Investigate risks and opportunities for development based on offender assessment.
  3. Encourage offenders to cooperate actively in the analysis of offending behaviour and directions for change.
  4. Encourage offenders to take responsibility for changing behaviour by establishing personal goals and determining strategies for achieving them.
  5. Acknowledge offenders’ preferences and decisions and respond to them positively.
  6. Use personal goal-setting techniques to identify and prioritise areas for action.
  7. Assess special needs and make referrals to suitable and available services.
  8. Record and refer offender information and decisions accurately.
  9. Identify issues arising from involuntary participation and resistance and discuss the consequences with the offenders.
Identify and assess offenders’ history, skills, resources and needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Investigate risks and opportunities for development based on offender assessment.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage offenders to cooperate actively in the analysis of offending behaviour and directions for change.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage offenders to take responsibility for changing behaviour by establishing personal goals and determining strategies for achieving them.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Acknowledge offenders’ preferences and decisions and respond to them positively.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use personal goal-setting techniques to identify and prioritise areas for action.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess special needs and make referrals to suitable and available services.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record and refer offender information and decisions accurately.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify issues arising from involuntary participation and resistance and discuss the consequences with the offenders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop plan to achieve offender goals

  1. Provide information on the services available to offenders and ensure it is clearly explained and designed to promote cooperation.
  2. Explore and clarify offenders’ expectations and address potential obstacles to encourage realistic goals.
  3. Explain and negotiate guidelines, conditions and requirements to gain agreement on conditions and compliance.
  4. Assess the need for specialised assistance or referral and negotiate these with offenders.
  5. Encourage offenders’ self-management and active involvement in decision making.
  6. Ensure that appropriate support is provided to offenders in developing plans.
Provide information on the services available to offenders and ensure it is clearly explained and designed to promote cooperation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Explore and clarify offenders’ expectations and address potential obstacles to encourage realistic goals.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Explain and negotiate guidelines, conditions and requirements to gain agreement on conditions and compliance.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess the need for specialised assistance or referral and negotiate these with offenders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage offenders’ self-management and active involvement in decision making.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure that appropriate support is provided to offenders in developing plans.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement offender management plans

  1. Identify, assess and allocate resources required by the plan.
  2. Review all aspects of the implementation of the plan and provide documents and information to all services involved in implementing the plan.
  3. Negotiate and conduct referrals with other services according to agreed criteria and protocol.
  4. Assist offenders in individual negotiations with other services to achieve agreed outcomes.
  5. Provide guidance and support when addressing obstacles to achieving goals.
  6. Explore possible consequences of behaviour and decisions with offenders and give encouragement for responsibility in decision making.
  7. Seek specialist advice when required and incorporate advice into the strategies to achieve goals.
Identify, assess and allocate resources required by the plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review all aspects of the implementation of the plan and provide documents and information to all services involved in implementing the plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Negotiate and conduct referrals with other services according to agreed criteria and protocol.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist offenders in individual negotiations with other services to achieve agreed outcomes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide guidance and support when addressing obstacles to achieving goals.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Explore possible consequences of behaviour and decisions with offenders and give encouragement for responsibility in decision making.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek specialist advice when required and incorporate advice into the strategies to achieve goals.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor and review offender progress

  1. Review goals and objectives against achievements and measures of progress.
  2. Make adjustments to plans where required.
  3. Acknowledge offenders' achievements and provide encouragement and constructive feedback.
  4. Identify and allocate additional resources needed for further progress.
  5. Encourage offenders to engage in personal evaluation and reflection.
  6. Encourage and support offenders' plans.
  7. Establish and explain the boundaries of confidentiality to offenders.
  8. Confirm information obtained from the offender and record it comprehensively.
Review goals and objectives against achievements and measures of progress.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make adjustments to plans where required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Acknowledge offenders' achievements and provide encouragement and constructive feedback.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and allocate additional resources needed for further progress.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage offenders to engage in personal evaluation and reflection.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage and support offenders' plans.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish and explain the boundaries of confidentiality to offenders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm information obtained from the offender and record it comprehensively.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Assess offenders’ potential and needs

1.1 Identify and assess offenders’ history, skills, resources and needs.

1.2 Investigate risks and opportunities for development based on offender assessment.

1.3 Encourage offenders to cooperate actively in the analysis of offending behaviour and directions for change.

1.4 Encourage offenders to take responsibility for changing behaviour by establishing personal goals and determining strategies for achieving them.

1.5 Acknowledge offenders’ preferences and decisions and respond to them positively.

1.6 Use personal goal-setting techniques to identify and prioritise areas for action.

1.7 Assess special needs and make referrals to suitable and available services.

1.8 Record and refer offender information and decisions accurately.

1.9 Identify issues arising from involuntary participation and resistance and discuss the consequences with the offenders.

2. Develop plan to achieve offender goals

2.1 Provide information on the services available to offenders and ensure it is clearly explained and designed to promote cooperation.

2.2 Explore and clarify offenders’ expectations and address potential obstacles to encourage realistic goals.

2.3 Explain and negotiate guidelines, conditions and requirements to gain agreement on conditions and compliance.

2.4 Assess the need for specialised assistance or referral and negotiate these with offenders.

2.5 Encourage offenders’ self-management and active involvement in decision making.

2.6 Ensure that appropriate support is provided to offenders in developing plans.

3. Implement offender management plans

3.1 Identify, assess and allocate resources required by the plan.

3.2 Review all aspects of the implementation of the plan and provide documents and information to all services involved in implementing the plan.

3.3 Negotiate and conduct referrals with other services according to agreed criteria and protocol.

3.4 Assist offenders in individual negotiations with other services to achieve agreed outcomes.

3.5 Provide guidance and support when addressing obstacles to achieving goals.

3.6 Explore possible consequences of behaviour and decisions with offenders and give encouragement for responsibility in decision making.

3.7 Seek specialist advice when required and incorporate advice into the strategies to achieve goals.

4. Monitor and review offender progress

4.1 Review goals and objectives against achievements and measures of progress.

4.2 Make adjustments to plans where required.

4.3 Acknowledge offenders' achievements and provide encouragement and constructive feedback.

4.4 Identify and allocate additional resources needed for further progress.

4.5 Encourage offenders to engage in personal evaluation and reflection.

4.6 Encourage and support offenders' plans.

4.7 Establish and explain the boundaries of confidentiality to offenders.

4.8 Confirm information obtained from the offender and record it comprehensively.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Assess offenders’ potential and needs

1.1 Identify and assess offenders’ history, skills, resources and needs.

1.2 Investigate risks and opportunities for development based on offender assessment.

1.3 Encourage offenders to cooperate actively in the analysis of offending behaviour and directions for change.

1.4 Encourage offenders to take responsibility for changing behaviour by establishing personal goals and determining strategies for achieving them.

1.5 Acknowledge offenders’ preferences and decisions and respond to them positively.

1.6 Use personal goal-setting techniques to identify and prioritise areas for action.

1.7 Assess special needs and make referrals to suitable and available services.

1.8 Record and refer offender information and decisions accurately.

1.9 Identify issues arising from involuntary participation and resistance and discuss the consequences with the offenders.

2. Develop plan to achieve offender goals

2.1 Provide information on the services available to offenders and ensure it is clearly explained and designed to promote cooperation.

2.2 Explore and clarify offenders’ expectations and address potential obstacles to encourage realistic goals.

2.3 Explain and negotiate guidelines, conditions and requirements to gain agreement on conditions and compliance.

2.4 Assess the need for specialised assistance or referral and negotiate these with offenders.

2.5 Encourage offenders’ self-management and active involvement in decision making.

2.6 Ensure that appropriate support is provided to offenders in developing plans.

3. Implement offender management plans

3.1 Identify, assess and allocate resources required by the plan.

3.2 Review all aspects of the implementation of the plan and provide documents and information to all services involved in implementing the plan.

3.3 Negotiate and conduct referrals with other services according to agreed criteria and protocol.

3.4 Assist offenders in individual negotiations with other services to achieve agreed outcomes.

3.5 Provide guidance and support when addressing obstacles to achieving goals.

3.6 Explore possible consequences of behaviour and decisions with offenders and give encouragement for responsibility in decision making.

3.7 Seek specialist advice when required and incorporate advice into the strategies to achieve goals.

4. Monitor and review offender progress

4.1 Review goals and objectives against achievements and measures of progress.

4.2 Make adjustments to plans where required.

4.3 Acknowledge offenders' achievements and provide encouragement and constructive feedback.

4.4 Identify and allocate additional resources needed for further progress.

4.5 Encourage offenders to engage in personal evaluation and reflection.

4.6 Encourage and support offenders' plans.

4.7 Establish and explain the boundaries of confidentiality to offenders.

4.8 Confirm information obtained from the offender and record it comprehensively.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least two occasions.

applying a range of risk and need assessment strategies

using strategies for complex coordination of resources, services and programs

using a range of planning and reviewing strategies to assist offenders in implementing plans

using communication techniques to overcome resistance

support individual development plans and negotiate changes

using a range of sources to access offender and organisational information

writing detailed reports describing offender progress and activity

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

organisation’s policies and procedures related to offender management

code of conduct

sentence requirements and legal obligations associated with offender management and services

duty of care

available support services report requirements

negotiation techniques

communication techniques