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Evidence Guide: CSCOFM310 - Provide responsible care to people with a mental health problem and or condition

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CSCOFM310 - Provide responsible care to people with a mental health problem and or condition

What evidence can you provide to prove your understanding of each of the following citeria?

Maintain knowledge of mental health

  1. Maintain knowledge of common mental health conditions.
  2. Recognise symptoms of mental health conditions.
  3. Understand the relationship between mental health conditions and offending behaviour.
Maintain knowledge of common mental health conditions.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Recognise symptoms of mental health conditions.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Understand the relationship between mental health conditions and offending behaviour.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Communicate effectively with people who have mental health conditions

  1. Listen and respond appropriately to people in a non-judgemental manner.
  2. Communicate and build rapport with people with mental health problems/conditions.
  3. Use interpersonal skills while working with people experiencing mental health conditions.
  4. Manage behaviours associated with mental health conditions in consultation with appropriate professionals.
  5. Assist offenders with mental health conditions towards responsibility and selfadvocacy.
Listen and respond appropriately to people in a non-judgemental manner.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Communicate and build rapport with people with mental health problems/conditions.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Use interpersonal skills while working with people experiencing mental health conditions.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Manage behaviours associated with mental health conditions in consultation with appropriate professionals.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assist offenders with mental health conditions towards responsibility and selfadvocacy.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Monitor and refer people with mental health problems/conditions

  1. Establish and maintain networks with internal and external mental health service providers as required by organisation.
  2. Monitor and report behavioural changes of people with mental health conditions.
  3. Refer people with mental health conditions to appropriate services.
  4. Maintain support of people with mental health conditions in line with organisational policy and procedures.
Establish and maintain networks with internal and external mental health service providers as required by organisation.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Monitor and report behavioural changes of people with mental health conditions.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Refer people with mental health conditions to appropriate services.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Maintain support of people with mental health conditions in line with organisational policy and procedures.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.

Overview of assessment

Evidence for assessment must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:

the knowledge requirements of this unit

the skill requirements of this unit

application of employability skills as they relate to this unit

Context of and specific resources for assessment

This unit contains a wide range of variables to reflect the diverse nature of supervision of offenders with mental health conditions or problems. Selection from the range of variables will reflect the specific requirements of the work site and the defined work role.

Valid assessment of this unit requires:

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered by an individual supervising offenders effectively as part of a coordinated team, including coping with difficulties, irregularities and changes to routine

copies of legislation, policies, procedures and guidelines relating to supervising with people with mental health conditions or problems.

access to appropriate learning and assessment support when required.

Method of assessment

The following assessment methods are suggested:

observation of performance in routine workplace activities within a range of agreed responsibilities and in various work locations

written and/or oral questioning to assess knowledge and understanding

completion of workplace documents and reports produced as part of routine work activities

third-party reports from experienced practitioners

completion of performance feedback from supervisors and colleagues.

Guidance information for assessment

Assessment methods should reflect workplace demands, and any identified special needs of the candidate, including language and literacy implications and cultural factors and personal experiences that may affect responses to the questions.

In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge.

Required Skills and Knowledge

This section describes the essential skills and knowledge and their level, required for this unit.

Required skills:

understanding information and applying relevant information to the wellbeing and welfare of people with mental health issues

providing clear, accurate and appropriate observations in relation to the behaviours of people affected by mental health conditions

establishing and maintaining supportive and professional relationships with people with mental health issues

supporting people to self-efficacy in relation to their mental health conditions

providing supervision and management of offenders based on assessed risk

adapting responses to different special needs

responding to a range of different emergencies

consulting with senior staff and appropriate personnel

Required knowledge:

organisation’s code of conduct, code of ethics and duty of care

rights of offenders

common mental health disorders

relationship between mental health conditions and

substance abuse (comorbidity)

cognitive impairment

refugee status

trauma, torture, neglect and abuse, etc

symptoms and signs of common mental health issues and associated behaviours

mental health issues that contribute to offender behaviour

reasons for resistance to medication and management plans

cultural practices that may impact on mental health assessment and/or treatment

procedures, policies and requirements for reporting risks, behaviours and incidents involving offenders, including:

organisation’s reporting processes

organisation’s offender information sharing system

protective supervision and surveillance of offenders at risk of harm including:

suicide and self-harm prevention strategy

early intervention

relevant support programs within organisation

policy, regulatory, legislative and legal requirements including:

recommendations of the Royal Commission into Aboriginal deaths in custody

World Health Organisation recommendations on managing mentally ill and suicidal inmates

community treatment orders

guardianship board

conditions and treatment directions on probation and parole orders, etc

current issues facing offenders and existing services to address their needs and rights

Range Statement

Mental health conditions may include:

anxiety and depression disorders

psychoses

substance use disorders

self-harm

grief, loss and trauma

Interpersonal skills may include:

demonstrating:

compassion

empathy

using:

active listening

open/closed questioning

culturally safe interaction

motivational interaction

solution-focussed approaches

Appropriate services may include:

psychologists/counsellors

psychiatrists

medical officers

cultural consultants

nurses

community support services that are provided:

online

face-to-face

via telephone