Plan and review services to offenders Evidence Guide

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Evidence Guide: CSCOFM502A - Plan and review services to offenders

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

CSCOFM502A - Plan and review services to offenders

What evidence can you provide to prove your understanding of each of the following citeria?

Assess needs of offenders.

Plan, monitor and review assessment procedures to ensure that the general and special needs of offenders are clearly and accurately identified and reported.
Ensure information exchanged between team members about the needs and services for offenders is clear, accurate, comprehensive and consistent with organisational objectives and policy.
Negotiate and manage resources suitable for meeting the general and special needs of offenders and correctional services.
Recruit specialist support and resources through active networking with agencies and specialists.
Assess the implications of offenders' needs and the impact of the correctional environment on them, giving consideration to any related reported findings and take these into account when determining strategies, action and follow-up.
Ensure that records are maintained accurately, comprehensively and according to policy and requirements.

Plan, monitor and review assessment procedures to ensure that the general and special needs of offenders are clearly and accurately identified and reported.

Completed
Date:

Teacher:

Evidence:

Ensure information exchanged between team members about the needs and services for offenders is clear, accurate, comprehensive and consistent with organisational objectives and policy.

Completed
Date:

Teacher:

Evidence:

Negotiate and manage resources suitable for meeting the general and special needs of offenders and correctional services.

Completed
Date:

Teacher:

Evidence:

Recruit specialist support and resources through active networking with agencies and specialists.

Completed
Date:

Teacher:

Evidence:

Assess the implications of offenders' needs and the impact of the correctional environment on them, giving consideration to any related reported findings and take these into account when determining strategies, action and follow-up.

Completed
Date:

Teacher:

Evidence:

Ensure that records are maintained accurately, comprehensively and according to policy and requirements.

Completed
Date:

Teacher:

Evidence:

Establish services to address the needs of the offender.

Identify the need for service development and confirm this with research, recommendations, strategic plans and consultation with staff and management.
Investigate available resources and develop strategies to acquire additional, adequate and relevant resources according to the organisation's objectives and priorities.
Consult a range of internal and external agencies to ensure that the organisation's interests are reflected in the planned design and delivery of the service.
Identify tasks required to implement the plan, analyse these for skill and resource requirements and delegate to suitably skilled and experienced staff.
Ensure that service reports, records and outcome details are documented and reported according to organisational and service practice.
Ensure the design and objectives of the services comply with all statutory and legislative requirements and accountability.
Establish effective and constructive relationships and maintain contact with key people involved in the planning and delivery of services and addressing the interests of offenders.
Analyse routine reports and any changes to organisational policies or strategies and authorise necessary adjustments to services.

Identify the need for service development and confirm this with research, recommendations, strategic plans and consultation with staff and management.

Completed
Date:

Teacher:

Evidence:

Investigate available resources and develop strategies to acquire additional, adequate and relevant resources according to the organisation's objectives and priorities.

Completed
Date:

Teacher:

Evidence:

Consult a range of internal and external agencies to ensure that the organisation's interests are reflected in the planned design and delivery of the service.

Completed
Date:

Teacher:

Evidence:

Identify tasks required to implement the plan, analyse these for skill and resource requirements and delegate to suitably skilled and experienced staff.

Completed
Date:

Teacher:

Evidence:

Ensure that service reports, records and outcome details are documented and reported according to organisational and service practice.

Completed
Date:

Teacher:

Evidence:

Ensure the design and objectives of the services comply with all statutory and legislative requirements and accountability.

Completed
Date:

Teacher:

Evidence:

Establish effective and constructive relationships and maintain contact with key people involved in the planning and delivery of services and addressing the interests of offenders.

Completed
Date:

Teacher:

Evidence:

Analyse routine reports and any changes to organisational policies or strategies and authorise necessary adjustments to services.

Completed
Date:

Teacher:

Evidence:

Evaluate the effectiveness of programs.

Ensure that the costs and outcomes of the service are regularly monitored against agreed plan, resources and objectives.
Ensure that feedback from service and organisational clients and key people is actively sought at regular intervals and used to inform the redesign of the service.
Examine proposed changes and assess these through consultation with key people and data, and implement changes where determined.
Information on relevant aspects of the service is recorded and reported accurately and comprehensively.

Ensure that the costs and outcomes of the service are regularly monitored against agreed plan, resources and objectives.

Completed
Date:

Teacher:

Evidence:

Ensure that feedback from service and organisational clients and key people is actively sought at regular intervals and used to inform the redesign of the service.

Completed
Date:

Teacher:

Evidence:

Examine proposed changes and assess these through consultation with key people and data, and implement changes where determined.

Completed
Date:

Teacher:

Evidence:

Information on relevant aspects of the service is recorded and reported accurately and comprehensively.

Completed
Date:

Teacher:

Evidence:

Assessed

Teacher: ___________________________ Date: _

Signature: ________________________________________________

Comments:

Instructions to Assessors

Evidence Guide

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.
Overview of assessment	Evidence for assessment must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments.
Critical aspects for assessment and evidence required to demonstrate competency in this unit	In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms: the knowledge requirements of this unit the skill requirements of this unit application of employability skills as they relate to this unit ability to plan and provide services for offenders or clients in a range of (two or more) contexts or occasions, over time.
Context of and specific resources for assessment	This unit contains a wide range of variables to reflect the diverse nature of offender management and the different services provided in and for correctional services. Selection from the range of variables will reflect the specific requirements of the work site and the defined work role. Valid assessment of this unit requires: a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered by an individual involved in planning and reviewing services to offenders as part of a coordinated team, including coping with difficulties, irregularities and changes to routine copies of legislation, policies, procedures and guidelines relating to planning and reviewing services to offenders access to appropriate learning and assessment support when required.
Method of assessment	The following assessment methods are suggested: observation of performance in routine workplace activities within a range of agreed responsibilities and in various work locations written and/or oral questioning to assess knowledge and understanding completion of workplace documents and reports produced as part of routine work activities third-party reports from experienced practitioners completion of performance feedback from supervisors and colleagues.
Guidance information for assessment	Assessment methods should reflect workplace demands, and any identified special needs of the candidate, including language and literacy implications and cultural factors that may affect responses to the questions. In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge.

Required Skills and Knowledge

This section describes the essential skills and knowledge and their level, required for this unit.

Required skills:

using effective group strategies for teamwork

using a range of communication strategies for teamwork, feedback and counselling

applying accuracy and consistency in assessment of needs

planning different services and evaluating effectiveness.

Required knowledge:

government, departmental and organisational service policy and criteria related to objectives and outcomes, strategic management plans, performance management and program design

government, departmental and organisational information system, documents, records and processing

relevant government, departmental and organisational policies and procedures, such as strategic plans

occupational health and safety policy and procedures

department or organisation's philosophy

organisation's roles, responsibilities, accountability and duties

cultural factors and awareness relevant to the organisation's clients, case or offender profiles and community

identification and analysis of equity and discriminatory factors

legal and statutory requirements of relevant legislation

government and departmental objectives, policy and required outcomes for offenders and organisational management

communication strategies including feedback, negotiation, counselling and reporting

community services and a comprehensive range of agencies providing services to offenders and their families

risk and conflict management

social and community analysis relevant to offender profiles and criminogenic behaviour

consulting and networking with allied services in the government, public, community and corporate sectors.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Services for offenders will be governed by:	type of institution and degree of custody and security service contracts organisational philosophy, policies and objectives offender profile location, layout and construction or design available accommodation facilities manual or electronic record system type of equipment available size and composition of work team case management requirements supervision and management structures specialist agencies departmental policy and philosophy.
Services for offenders should include a range of:	those provided by and outside the organisation those determined by government policy and changes in policy specialist health, physical, psychiatric and mental counselling or welfare, and support for behaviour change skills, education and training community support family support financial legal cultural spiritual information and advice recreation, fitness, interests, hobbies and personal development accommodation extensions to existing provision.
Services for offenders should be developed in conjunction with:	statutory, legislative and legal factors determining organisation's mandate and objectives, including factors governing: provision of services protection non-discrimination compliance with orders departmental or organisational policy, including code of conduct or practice, organisation standards, philosophy or mission, contracted service requirements, negotiated service and employment agreements organisational or service policy, practice and procedures professional standards, code of conduct and duty of care budgetary, financial and accounting.

NTISthis.com

Evidence Guide: CSCOFM502A - Plan and review services to offenders

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

CSCOFM502A - Plan and review services to offenders

Assess needs of offenders.

Establish services to address the needs of the offender.

Evaluate the effectiveness of programs.

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

Instructions to Assessors

Teacher: ___________________________ Date: _