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Evidence Guide: CSCSAS011 - Monitor control room operations

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CSCSAS011 - Monitor control room operations

What evidence can you provide to prove your understanding of each of the following citeria?

Conduct take-over security checks

  1. Check and clarify occurrences, shift change-over details and other relevant information.
  2. Carry out control room and security equipment checks.
  3. Identify and record potential risks, hazards and faults or defects.
  4. Conduct radio checks with duty staff.
Check and clarify occurrences, shift change-over details and other relevant information.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Carry out control room and security equipment checks.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify and record potential risks, hazards and faults or defects.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Conduct radio checks with duty staff.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Monitor safety of staff

  1. Monitor staff movements to ensure regular contact with control room is maintained.
  2. Identify and respond to failures to communicate with control room.
  3. Identify situations requiring back-up support and allocate resources to assist staff.
Monitor staff movements to ensure regular contact with control room is maintained.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify and respond to failures to communicate with control room.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify situations requiring back-up support and allocate resources to assist staff.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Coordinate responses to alarm signals

  1. Interpret alarms and coordinate appropriate response.
  2. Confirm the availability of response staff and dispatch responding officers according to the nature and urgency of alarms.
  3. Provide responding officers with full, accurate and timely information to allow maximum effectiveness when attending the scene.
  4. Monitor response officers’ attendance at scene of alarm, determine the need for specialist response team and back-up resources, and deploy them according to the emergency.
Interpret alarms and coordinate appropriate response.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Confirm the availability of response staff and dispatch responding officers according to the nature and urgency of alarms.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Provide responding officers with full, accurate and timely information to allow maximum effectiveness when attending the scene.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Monitor response officers’ attendance at scene of alarm, determine the need for specialist response team and back-up resources, and deploy them according to the emergency.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Monitor security operations

  1. Monitor compliance with standard operating procedures and check and notify relevant people of any variations.
  2. Manage faults and inconsistencies.
  3. Communicate with equipment operators and staff using approved communication methods.
  4. Complete all required documentation clearly, concisely and on time.
  5. Pass on end of shift information to oncoming staff.
Monitor compliance with standard operating procedures and check and notify relevant people of any variations.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Manage faults and inconsistencies.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Communicate with equipment operators and staff using approved communication methods.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Complete all required documentation clearly, concisely and on time.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Pass on end of shift information to oncoming staff.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Conduct take-over security checks

  1. Check and clarify occurrences, shift change-over details and other relevant information.
  2. Carry out control room and security equipment checks.
  3. Identify and record potential risks, hazards and faults or defects.
  4. Conduct radio checks with duty staff.
Check and clarify occurrences, shift change-over details and other relevant information.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Carry out control room and security equipment checks.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify and record potential risks, hazards and faults or defects.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Conduct radio checks with duty staff.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Monitor safety of staff

  1. Monitor staff movements to ensure regular contact with control room is maintained.
  2. Identify and respond to failures to communicate with control room.
  3. Identify situations requiring back-up support and allocate resources to assist staff.
Monitor staff movements to ensure regular contact with control room is maintained.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify and respond to failures to communicate with control room.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify situations requiring back-up support and allocate resources to assist staff.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Coordinate responses to alarm signals

  1. Interpret alarms and coordinate appropriate response.
  2. Confirm the availability of response staff and dispatch responding officers according to the nature and urgency of alarms.
  3. Provide responding officers with full, accurate and timely information to allow maximum effectiveness when attending the scene.
  4. Monitor response officers’ attendance at scene of alarm, determine the need for specialist response team and back-up resources, and deploy them according to the emergency.
Interpret alarms and coordinate appropriate response.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Confirm the availability of response staff and dispatch responding officers according to the nature and urgency of alarms.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Provide responding officers with full, accurate and timely information to allow maximum effectiveness when attending the scene.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Monitor response officers’ attendance at scene of alarm, determine the need for specialist response team and back-up resources, and deploy them according to the emergency.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Monitor security operations

  1. Monitor compliance with standard operating procedures and check and notify relevant people of any variations.
  2. Manage faults and inconsistencies.
  3. Communicate with equipment operators and staff using approved communication methods.
  4. Complete all required documentation clearly, concisely and on time.
  5. Pass on end of shift information to oncoming staff.
Monitor compliance with standard operating procedures and check and notify relevant people of any variations.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Manage faults and inconsistencies.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Communicate with equipment operators and staff using approved communication methods.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Complete all required documentation clearly, concisely and on time.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Pass on end of shift information to oncoming staff.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Conduct take-over security checks

1.1 Check and clarify occurrences, shift change-over details and other relevant information.

1.2 Carry out control room and security equipment checks.

1.3 Identify and record potential risks, hazards and faults or defects.

1.4 Conduct radio checks with duty staff.

2. Monitor safety of staff

2.1 Monitor staff movements to ensure regular contact with control room is maintained.

2.2 Identify and respond to failures to communicate with control room.

2.3 Identify situations requiring back-up support and allocate resources to assist staff.

3. Coordinate responses to alarm signals

3.1 Interpret alarms and coordinate appropriate response.

3.2 Confirm the availability of response staff and dispatch responding officers according to the nature and urgency of alarms.

3.3 Provide responding officers with full, accurate and timely information to allow maximum effectiveness when attending the scene.

3.4 Monitor response officers’ attendance at scene of alarm, determine the need for specialist response team and back-up resources, and deploy them according to the emergency.

4. Monitor security operations

4.1 Monitor compliance with standard operating procedures and check and notify relevant people of any variations.

4.2 Manage faults and inconsistencies.

4.3 Communicate with equipment operators and staff using approved communication methods.

4.4 Complete all required documentation clearly, concisely and on time.

4.5 Pass on end of shift information to oncoming staff.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Conduct take-over security checks

1.1 Check and clarify occurrences, shift change-over details and other relevant information.

1.2 Carry out control room and security equipment checks.

1.3 Identify and record potential risks, hazards and faults or defects.

1.4 Conduct radio checks with duty staff.

2. Monitor safety of staff

2.1 Monitor staff movements to ensure regular contact with control room is maintained.

2.2 Identify and respond to failures to communicate with control room.

2.3 Identify situations requiring back-up support and allocate resources to assist staff.

3. Coordinate responses to alarm signals

3.1 Interpret alarms and coordinate appropriate response.

3.2 Confirm the availability of response staff and dispatch responding officers according to the nature and urgency of alarms.

3.3 Provide responding officers with full, accurate and timely information to allow maximum effectiveness when attending the scene.

3.4 Monitor response officers’ attendance at scene of alarm, determine the need for specialist response team and back-up resources, and deploy them according to the emergency.

4. Monitor security operations

4.1 Monitor compliance with standard operating procedures and check and notify relevant people of any variations.

4.2 Manage faults and inconsistencies.

4.3 Communicate with equipment operators and staff using approved communication methods.

4.4 Complete all required documentation clearly, concisely and on time.

4.5 Pass on end of shift information to oncoming staff.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least two occasions.

using a range of communication equipment and information sources accurately while under pressure

maintaining accurate records and documentation

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

organisation’s policies and procedures related to control room security requirements, security management and emergency response

organisation’s contingency plans

emergency codes and alarms

staff roles, responsibility and delegation in emergency situations

work health and safety policies relevant to monitoring the safety and security of staff and responding to alarms

specifications and procedures for use of specialist monitoring, communication and security equipment

code of conduct

duty of care