The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Use communication to establish control
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Adopt a position and stance designed to increase control and confidence and minimise provocation and aggressive response Completed |
Evidence:
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Use communication techniques which focus the attention and concentration of the person in controlled directions Completed |
Evidence:
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Use communication strategies which provide clear instructions and options aimed at reducing escalation of reaction Completed |
Evidence:
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Use communication methods which engage the person in positive responses Completed |
Evidence:
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Use non-verbal messages and body language which avoid provocation and aggressive messages Completed |
Evidence:
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Use continuous and calming communication to provide distraction and personalised engagement Completed |
Evidence:
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Defuse negative provocation and confrontation with the use of confident and positive proposals and alternatives Completed |
Evidence:
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Select language which is neutral and avoids provocation and aggressive messages Completed |
Evidence:
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Apply defensive control strategies
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Observe and monitor people using threatening behaviour, assess all relevant indications for degree and nature of risk Completed |
Evidence:
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Observe and monitor the environment for factors which will contribute to or moderate the risks identified Completed |
Evidence:
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Observe and assess the behaviour of people for the cause and potential escalation of aggression Completed |
Evidence:
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Explain options for cooperation clearly and positively and support them when cooperation is given Completed |
Evidence:
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Select defensive control tactics appropriate for the nature of the threat and the degree of risk Completed |
Evidence:
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Select defensive control tactics which are designed to protect the safety and welfare of all involved Completed |
Evidence:
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Use physically restraint in a manner which is proportional to the risk and which minimises injury and loss of human dignity Completed |
Evidence:
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Use restraint according to the policies and procedures of the organisation Completed |
Evidence:
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Use verbal strategies to de-escalate tensions and re-establish personal interaction Completed |
Evidence:
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Use search and isolation to remove any remaining risks and maintain safety and security of those involved Completed |
Evidence:
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Consult and take advice from specialist support and advisers Completed |
Evidence:
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