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Evidence Guide: CSCSAS501A - Plan responses to incidents that jeopardise safety and security

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CSCSAS501A - Plan responses to incidents that jeopardise safety and security

What evidence can you provide to prove your understanding of each of the following citeria?

Determine strategies for agreed resolutions.

  1. Gather information on the incident from a range of sources.
  2. Analyse all aspects of incident to determine degree of hazard, priorities, optional outcomes and appropriate strategies.
  3. Determine immediate and long-term objectives and assess these against resources and priorities.
  4. Apply a range of communication techniques to make and maintain contact with key people.
  5. Provide clear and factual information to enable an honest and realistic assessment of the interests of key people and their positions.
  6. Develop clear options for resolving the conflict, determine their likely consequences, and analyse the associated benefits and risks.
  7. Confirm areas of agreement and re-assess points of disagreement to establish a common positive position.
Gather information on the incident from a range of sources.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse all aspects of incident to determine degree of hazard, priorities, optional outcomes and appropriate strategies.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine immediate and long-term objectives and assess these against resources and priorities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply a range of communication techniques to make and maintain contact with key people.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide clear and factual information to enable an honest and realistic assessment of the interests of key people and their positions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop clear options for resolving the conflict, determine their likely consequences, and analyse the associated benefits and risks.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm areas of agreement and re-assess points of disagreement to establish a common positive position.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan and negotiate support services.

  1. Assess the need for support services in terms of the situational analysis and determined strategies and priorities.
  2. Negotiate resources of support services according to established procedures, protocols and availability.
  3. Provide information on strategies to support services and establish communication protocols and channels.
  4. Delegate roles and responsibilities according to expertise and resources.
Assess the need for support services in terms of the situational analysis and determined strategies and priorities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Negotiate resources of support services according to established procedures, protocols and availability.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide information on strategies to support services and establish communication protocols and channels.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Delegate roles and responsibilities according to expertise and resources.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor plans in incidents.

  1. Assess incident for degree of risk and determine response to reduce and remove the impact of the incident, minimise risk, preserve the safety and security of all involved and restore order.
  2. Take action to prevent the escalation of incident that is appropriate to the circumstances and agreed procedures.
  3. Ensure that responses and emergency action give priority to the protection of individuals from harm.
  4. Anticipate individual responses to action and stress, evaluate reactions and allocate support at the level required to minimise risks.
  5. Ensure that guidelines for force used for the restoration of control and the maintenance of security result in humane and least-restrictive responses.
  6. Provide accurate and clear reports to the appropriate authority promptly.
  7. Undertake review, evaluation and analysis of incident and organisational response to it, and report recommendations to the appropriate authority promptly and accurately.
Assess incident for degree of risk and determine response to reduce and remove the impact of the incident, minimise risk, preserve the safety and security of all involved and restore order.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take action to prevent the escalation of incident that is appropriate to the circumstances and agreed procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure that responses and emergency action give priority to the protection of individuals from harm.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Anticipate individual responses to action and stress, evaluate reactions and allocate support at the level required to minimise risks.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure that guidelines for force used for the restoration of control and the maintenance of security result in humane and least-restrictive responses.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide accurate and clear reports to the appropriate authority promptly.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undertake review, evaluation and analysis of incident and organisational response to it, and report recommendations to the appropriate authority promptly and accurately.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide support and leadership to teams.

  1. Allocate roles and responsibilities taking into account the skills and contribution of team members.
  2. Provide clear, accurate and relevant information, guidance and support to meet individual needs.
  3. Make positive use of conflict to enhance individual growth and relationships.
  4. Provide immediate feedback on performance in a constructive and developmental way.
  5. Actively encourage team members to provide ideas and feedback.
  6. Take directions and action that maintain safety and protection of team members at all times.
Allocate roles and responsibilities taking into account the skills and contribution of team members.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide clear, accurate and relevant information, guidance and support to meet individual needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make positive use of conflict to enhance individual growth and relationships.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide immediate feedback on performance in a constructive and developmental way.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Actively encourage team members to provide ideas and feedback.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take directions and action that maintain safety and protection of team members at all times.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.

Overview of assessment

Evidence for assessment must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:

the knowledge requirements of this unit

the skill requirements of this unit

application of employability skills as they relate to this unit

ability to plan emergency responses to incidents that jeopardise safety and security in a range of (two or more) contexts or occasions, over time.

Context of and specific resources for assessment

Valid assessment of this unit requires:

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered by an individual responsible for planning effective processes for emergency responses to incidents that jeopardise safety and security as part of a coordinated team, including coping with difficulties, irregularities and changes to routine

copies of legislation, policies, procedures and guidelines relating to planning responses to incidents that jeopardise safety and security

access to appropriate learning and assessment support when required.

Method of assessment

The following assessment methods are suggested:

observation of performance in routine workplace activities within a range of agreed responsibilities and in various work locations

written and/or oral questioning to assess knowledge and understanding

completion of workplace documents and reports produced as part of routine work activities

third-party reports from experienced practitioners

completion of performance feedback from supervisors and colleagues.

Guidance information for assessment

Assessment methods should reflect workplace demands, and any identified special needs of the candidate, including language and literacy implications and cultural factors that may affect responses to the questions.

In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge.

Required Skills and Knowledge

This section describes the essential skills and knowledge and their level, required for this unit.

Required skills:

research and consultation necessary to evaluate systems and strategic approaches to the management of high-risk contingencies

accurate and safe use of all emergency equipment and technologies

researching and analysing developments in security systems and practices

managing effective outcomes using strategic planning, team leadership and situational analysis

managing and coordinating a complex team of operational and specialist staff.

Required knowledge:

organisation's policies, guidelines and procedures related to control and surveillance, safety and preventing and responding to incidents and breaches of orders covered in the range of variables

organisational management and accountability systems

teamwork principles and strategies

organisational culture and values and impact on behaviour and response

principles of force and reaction to force

principles of effective communication

specific statutory requirements related to the range of variables and the work role

organisation's reporting procedures and practices including environmental and sustainability practices

guidelines for use of equipment and technology

duty of care and humane treatment

code of conduct

operation of emergency and response equipment

management principles, including:

situational analysis

leadership and teamwork

delegation

complex communication

negotiation

strategic language

using consultation and professional networks.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Support services will include those managed within the organisation and those provided by other agencies and services, including:

emergency services

police

special tactical response team

fire

health and medical

mediators

negotiators

occupational health and safety team

incident debriefing.

Responses to minimise risks will include:

strategic negotiation

separation and isolation

communication

use of security system

defusing strategies

use of force

restraint

crowd control

counselling

intervention

use and intervention of specialists and experts, including specialist negotiators and mediators.