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Evidence Guide: CUAIND403 - Communicate effectively with arts professionals

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CUAIND403 - Communicate effectively with arts professionals

What evidence can you provide to prove your understanding of each of the following citeria?

Determine communication requirements

  1. Consult with relevantpersonnel to identify arts professionals with whom communication is needed
  2. Clarify type of information needed from perspective of both parties
  3. Gather information to support communication process
Consult with relevantpersonnel to identify arts professionals with whom communication is needed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clarify type of information needed from perspective of both parties

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Gather information to support communication process

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Exchange information with arts professionals

  1. Organise mutually convenient interactions with arts professionals
  2. Communicate purpose and expected outcomes of interactions with arts professionals
  3. Present information in formats appropriate to situations and within required timeframes
  4. Seek information from arts professionals to meet their identified needs within required timeframes
  5. Establish rapport with arts professionals and accommodate diversity using verbal and non-verbal communication
  6. Identify and act on potential barriers to effectivecommunication with arts professionals
Organise mutually convenient interactions with arts professionals

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate purpose and expected outcomes of interactions with arts professionals

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Present information in formats appropriate to situations and within required timeframes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek information from arts professionals to meet their identified needs within required timeframes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish rapport with arts professionals and accommodate diversity using verbal and non-verbal communication

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and act on potential barriers to effectivecommunication with arts professionals

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish and maintain professional relationships

  1. Establish honest and supportive relationships between own organisation and arts professionals
  2. Develop trust and respect in business relationships using effective communication
  3. Identify and use opportunities to maintain regular contact with arts professionals
  4. Find and use information necessary to maintain sound business relationships
  5. Fulfil agreements within scope of individual responsibility
  6. Foster relationships using regular contact and effective interpersonal and communication styles
Establish honest and supportive relationships between own organisation and arts professionals

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop trust and respect in business relationships using effective communication

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and use opportunities to maintain regular contact with arts professionals

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Find and use information necessary to maintain sound business relationships

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Fulfil agreements within scope of individual responsibility

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Foster relationships using regular contact and effective interpersonal and communication styles

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine communication requirements

1.1 Consult with relevantpersonnel to identify arts professionals with whom communication is needed

1.2 Clarify type of information needed from perspective of both parties

1.3 Gather information to support communication process

2. Exchange information with arts professionals

2.1 Organise mutually convenient interactions with arts professionals

2.2 Communicate purpose and expected outcomes of interactions with arts professionals

2.3 Present information in formats appropriate to situations and within required timeframes

2.4 Seek information from arts professionals to meet their identified needs within required timeframes

2.5 Establish rapport with arts professionals and accommodate diversity using verbal and non-verbal communication

2.6 Identify and act on potential barriers to effectivecommunication with arts professionals

3. Establish and maintain professional relationships

3.1 Establish honest and supportive relationships between own organisation and arts professionals

3.2 Develop trust and respect in business relationships using effective communication

3.3 Identify and use opportunities to maintain regular contact with arts professionals

3.4 Find and use information necessary to maintain sound business relationships

3.5 Fulfil agreements within scope of individual responsibility

3.6 Foster relationships using regular contact and effective interpersonal and communication styles

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine communication requirements

1.1 Consult with relevantpersonnel to identify arts professionals with whom communication is needed

1.2 Clarify type of information needed from perspective of both parties

1.3 Gather information to support communication process

2. Exchange information with arts professionals

2.1 Organise mutually convenient interactions with arts professionals

2.2 Communicate purpose and expected outcomes of interactions with arts professionals

2.3 Present information in formats appropriate to situations and within required timeframes

2.4 Seek information from arts professionals to meet their identified needs within required timeframes

2.5 Establish rapport with arts professionals and accommodate diversity using verbal and non-verbal communication

2.6 Identify and act on potential barriers to effectivecommunication with arts professionals

3. Establish and maintain professional relationships

3.1 Establish honest and supportive relationships between own organisation and arts professionals

3.2 Develop trust and respect in business relationships using effective communication

3.3 Identify and use opportunities to maintain regular contact with arts professionals

3.4 Find and use information necessary to maintain sound business relationships

3.5 Fulfil agreements within scope of individual responsibility

3.6 Foster relationships using regular contact and effective interpersonal and communication styles

Evidence of the ability to:

identify information requirements for communication with arts professionals

manage communication processes and interactions in cooperation with arts professionals

present information within timeframes

use effective interpersonal and communication skills to develop and maintain business and cultural relationships.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

clarify different roles of arts professionals and how they relate to a range of arts organisations

outline the range of different contexts in which arts professionals operate

discuss typical communication requirements between arts organisations and arts professionals

explain principles and techniques for effective communication and networking

identify sources of information about arts organisations and arts professionals.