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Evidence Guide: CULDMT301A - Provide multimedia support

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CULDMT301A - Provide multimedia support

What evidence can you provide to prove your understanding of each of the following citeria?

Use multimedia equipment and programs

  1. Select appropriate multimedia equipment and programs for a given purpose
  2. Identify work health and safety (WHS) issues associated with multimedia and take appropriate action to prevent injury or accident
  3. Set up and operate multimedia equipment and programs according to organisational procedures
  4. Use general features and functions of multimedia equipment
  5. Assist customers and colleagues to use multimedia equipment and programs safely and according to organisational procedures
Select appropriate multimedia equipment and programs for a given purpose

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify work health and safety (WHS) issues associated with multimedia and take appropriate action to prevent injury or accident

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Set up and operate multimedia equipment and programs according to organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use general features and functions of multimedia equipment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist customers and colleagues to use multimedia equipment and programs safely and according to organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain multimedia equipment and programs

  1. Identify and correct minor operational faults according to organisational procedures
  2. Implement routine preventive maintenance, including making arrangement for repairs
  3. Identify situations where specialist assistance is required and take appropriate action
Identify and correct minor operational faults according to organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement routine preventive maintenance, including making arrangement for repairs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify situations where specialist assistance is required and take appropriate action

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report on use of multimedia equipment and programs

  1. Gather information from colleagues and customers on problems with the use of current multimedia equipment and programs
  2. Source and assess information on available multimedia equipment and programs, products and services based on feedback and intended use
  3. Make recommendations for the purchase of new or replacement items where appropriate
Gather information from colleagues and customers on problems with the use of current multimedia equipment and programs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Source and assess information on available multimedia equipment and programs, products and services based on feedback and intended use

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make recommendations for the purchase of new or replacement items where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

use current multimedia equipment and programs

assist others to use multimedia equipment and programs

correct minor operational faults

report on the use of multimedia equipment and programs and make recommendations for upgrading.

Context of and specific resources for assessment

Assessment must ensure access to:

a current range of multimedia equipment and programs and associated software applications

audiovisual equipment.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct questioning combined with review of portfolios of evidence and third-party workplace reports of on-the-job performance

direct observation or verified evidence of the candidate using multimedia equipment and programs

verbal or written questioning to assess knowledge of work health and safety issues and equipment and program features.

Assessment methods should closely reflect workplace demands and the needs of particular client groups (consider the requirements of different age groups, clients with English as a second language, clients with disabilities, remote library users, etc.).

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

BSBOHS301B Apply knowledge of OHS legislation in the workplace.

Required Skills and Knowledge

Required skills

communication and teamwork skills to:

assist others to operate equipment or programs

seek assistance from multimedia specialists

work collaboratively with colleagues

initiative and enterprise skills to develop recommendations regarding multimedia equipment and programs

literacy skills to:

follow online help instructions

interpret equipment information manuals

problem-solving skills to identify and rectify routine operational problems with multimedia equipment

research skills to seek information on available equipment and programs

self-management skills to:

prioritise work tasks and meet deadlines

follow workplace procedures

technology skills to:

set up multimedia equipment and programs

use the general features of commonly used equipment and programs.

Required knowledge

range of current multimedia options relevant to the work context at a generalist level

features and general operating functions of different multimedia options

common faults and ways of rectifying these in multimedia equipment and programs used

scope of repair and maintenance activities that can be undertaken without specialist assistance

sources of information on multimedia equipment and programs

conditions of current licences and equipment maintenance agreements.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Multimedia equipment and programs are constantly changing, and the range used will depend on the workplace and may include both hardware and software:

audio technologies, such as:

amplifiers

CDs

microphones

podcasts

CD burners

computer games

current and emerging web technologies

data projectors

digital and satellite television technologies

digital cameras

gaming consoles

high definition and 3-D televisions

interactive whiteboards

online media technologies, such as laser shows

personal computers, laptops, hand-held devices and organisers

scanners

set-top boxes

software programs

video technologies, such as DVDs.

Work health and safety issues may relate to:

electrical and fire safety

ergonomic working arrangements in relation to furniture and equipment

safe manual-handling practices

safe storage of chemicals and harmful substances

use of personal protective equipment (PPE)

use of mechanical aids, such as:

automated systems

lifts

trolleys.

General features and functions of multimedia equipment are:

accessible to general users without a high level of specialist knowledge

frequently used by non-specialists.