Administer personnel Evidence Guide

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Evidence Guide: DEFCM306A - Administer personnel

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

DEFCM306A - Administer personnel

What evidence can you provide to prove your understanding of each of the following citeria?

Administer personnel readiness

Detailed knowledge of personnel information is obtained to enable an appreciation of individual circumstances.
Information about readiness requirements is accessed from organisational information systems and is continually monitored to ensure current knowledge of the state of personnel readiness is known.
Personnel are informed of their readiness obligations to the organisation to enable them to comply with these through self-management.
Readiness records and documentation are gathered and reviewed to determine personnel progress with readiness maintenance requirements.
Opportunities to maintain personnel readiness are planned and implemented in accordance with organisational policies and procedures.
Technical advice on readiness policy and procedure is sought to enable administrative actions in accordance with organisational policies and procedures.
Information on personnel readiness is reported to designated authorities including specific information on and strategies planned to address personnel who are ‘not ready’.
Administrative actions for personnel identified as permanently ‘not ready’ are implemented in accordance with organisational policies and procedures.
Personnel entitled to readiness waivers by designated authorities are identified and waiver documentation is compiled and submitted for consideration in accordance with organisational policies and procedures.

Detailed knowledge of personnel information is obtained to enable an appreciation of individual circumstances.

Completed
Date:

Teacher:

Evidence:

Information about readiness requirements is accessed from organisational information systems and is continually monitored to ensure current knowledge of the state of personnel readiness is known.

Completed
Date:

Teacher:

Evidence:

Personnel are informed of their readiness obligations to the organisation to enable them to comply with these through self-management.

Completed
Date:

Teacher:

Evidence:

Readiness records and documentation are gathered and reviewed to determine personnel progress with readiness maintenance requirements.

Completed
Date:

Teacher:

Evidence:

Opportunities to maintain personnel readiness are planned and implemented in accordance with organisational policies and procedures.

Completed
Date:

Teacher:

Evidence:

Technical advice on readiness policy and procedure is sought to enable administrative actions in accordance with organisational policies and procedures.

Completed
Date:

Teacher:

Evidence:

Information on personnel readiness is reported to designated authorities including specific information on and strategies planned to address personnel who are ‘not ready’.

Completed
Date:

Teacher:

Evidence:

Administrative actions for personnel identified as permanently ‘not ready’ are implemented in accordance with organisational policies and procedures.

Completed
Date:

Teacher:

Evidence:

Personnel entitled to readiness waivers by designated authorities are identified and waiver documentation is compiled and submitted for consideration in accordance with organisational policies and procedures.

Completed
Date:

Teacher:

Evidence:

Administer personnel entitlements

Information systems are utilised to obtain and review organisational policies and procedures relevant to personnel entitlements.
Personnel information is used to identify entitlements against personnel individual circumstances.
Entitlement application forms to be completed by personnel are accessed and general instructions and guidance are provided to personnel.
Progress of entitlement applications is monitored to ensure timely and efficient handling by the administrative stream of the organisation.

Information systems are utilised to obtain and review organisational policies and procedures relevant to personnel entitlements.

Completed
Date:

Teacher:

Evidence:

Personnel information is used to identify entitlements against personnel individual circumstances.

Completed
Date:

Teacher:

Evidence:

Entitlement application forms to be completed by personnel are accessed and general instructions and guidance are provided to personnel.

Completed
Date:

Teacher:

Evidence:

Progress of entitlement applications is monitored to ensure timely and efficient handling by the administrative stream of the organisation.

Completed
Date:

Teacher:

Evidence:

Administer personnel welfare

Personnel are informed of welfare requirements specific to their employment and the organisation, and of welfare support services available to them.
Welfare related documentation is maintained to enable appropriate administrative support of personnel welfare and to comply with organisational policies and procedures.
Religious preferences are respected and where suitable to organisational requirements, opportunities to participate in religious events are facilitated.

Personnel are informed of welfare requirements specific to their employment and the organisation, and of welfare support services available to them.

Completed
Date:

Teacher:

Evidence:

Welfare related documentation is maintained to enable appropriate administrative support of personnel welfare and to comply with organisational policies and procedures.

Completed
Date:

Teacher:

Evidence:

Religious preferences are respected and where suitable to organisational requirements, opportunities to participate in religious events are facilitated.

Completed
Date:

Teacher:

Evidence:

Administer personnel discipline

Standards of organisational discipline are communicated to personnel in order to promote appropriate behaviour and conduct in accordance with organisational policies and procedures.
Behaviour in contradiction of organisational disciplinary standards is recognised and responded to in accordance with organisational policies and procedures.
Organisational discipline administrative actions are taken in response to significant breaches of organisational policies and procedures or disciplinary standards.
Counselling is undertaken to improve behaviour of personnel and compliance with disciplinary standards in accordance with organisational policies and procedures.
Own behaviour is monitored in order to ensure conduct is in accordance with organisational policies and procedures or disciplinary standards.

Standards of organisational discipline are communicated to personnel in order to promote appropriate behaviour and conduct in accordance with organisational policies and procedures.

Completed
Date:

Teacher:

Evidence:

Behaviour in contradiction of organisational disciplinary standards is recognised and responded to in accordance with organisational policies and procedures.

Completed
Date:

Teacher:

Evidence:

Organisational discipline administrative actions are taken in response to significant breaches of organisational policies and procedures or disciplinary standards.

Completed
Date:

Teacher:

Evidence:

Counselling is undertaken to improve behaviour of personnel and compliance with disciplinary standards in accordance with organisational policies and procedures.

Completed
Date:

Teacher:

Evidence:

Own behaviour is monitored in order to ensure conduct is in accordance with organisational policies and procedures or disciplinary standards.

Completed
Date:

Teacher:

Evidence:

Assessed

Teacher: ___________________________ Date: _

Signature: ________________________________________________

Comments:

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to:

display a detailed knowledge and understanding of personnel under their direction

relate personnel circumstances and information to organisational administrative policy

transact a range of administrative actions as identified in the Range Statement

Consistency in performance

Competency should be demonstrated over time to ensure the candidate is assessed across a variety of situations within the workplace.

Context of and specific resources for assessment

Context of assessment

Competency should be assessed in the intended workplace or in an environment which accurately reflects the nature and tempo of the workplace.

Specific resources for assessment

Access is required to:

actual or simulated workplace

relevant organisational policies and procedures

Required Skills and Knowledge

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

access and compile complex organisational forms and applications

accurately analyse and validate information

allocate tasks and delegate others to take on responsibility

apply a broad range of problem-solving strategies to work outcomes

clearly articulate administrative advice

communicate detailed and technical administrative information to an individual

conduct interviews to obtain detailed personal information

consistently evaluate and monitor own performance

empathise with others and respect other's beliefs

interpret policy and procedures

make decisive, informed decision that balance the needs of individuals with organisational requirements

manage a range of complex administrative problems while performing own core function within the organisation

manage own tasks within timeframes

monitor own behaviour and administration to set example to others

record in writing detailed personal information

utilise technology to accomplish administrative duties

Required Knowledge

counselling techniques

organisational disciplinary standards and laws

organisational information systems

organisational personnel entitlements

organisational readiness requirement specific to individual service

organisational support

organisational welfare infrastructure, policy and procedures

organisational writing standards

personnel support agencies

Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Personnel information may include:	Date of birth Date of enlistment Employment and trade details Marital status Name Pay group Place of birth Posting history/preferences Organisational identification data Rank/date of last promotion Religious preferences Social or personal issues
Readiness obligations may include:	Employment proficiency Competency Dental fitness Individual availability Individual equipment proficiency Medical fitness Periodic training and assessment Physical fitness Weapons proficiency
Readiness records may include:	Competency log book Information systems database Medical fitness report Personnel file Physical fitness test results Records of attainment and qualifications Skills maintenance log books Weapons proficiency record
Opportunities to maintain personnel readiness may include:	Dental appointments and assessment Employment, training and assessment Equipment proficiency training and assessment Medical appointments and assessment Physical training and assessment
Organisational policies and procedures may include:	Instructions Operating manuals Orders Organisational instruction Relevant Australian Standards Relevant Commonwealth Acts Standard Operating Procedures
Designated authority may include:	Chief Executive Officer Commanding Officers Group Manager Manager Officer Commanding Officer In Charge Team Leader
Administrative actions may include:	Administrative warning Notice to show cause Pay adjustment
Entitlement application forms may include:	Applications for: housing leave recognition of relationships subsidy / allowances access to training / education access to welfare services
Welfare requirements may include:	Family health and wellbeing Finance Personal wellbeing Social Spiritual
Welfare support services may include:	Chain of command/management Chaplaincy or philanthropic agencies Community liaison agencies Housing authorities Human resource of personnel administration agencies Psychological support agencies
Welfare related documentation may include:	Next of kin records Organisational housing applications Recall records Record of personal finances Will
Religious preference may include:	Atheist Baha'is Buddhists Chinese Universalist Christians Hindus Jews Muslims New Age Variants Non-religious agnostics Sikhs Shintoists Taoists Zoroastrians
Religious events may include:	Christmas Easter Eucharist Mass Sermon
Personnel entitlements may include:	Allowances Dental care Health care Housing Legal support Retirement benefits Subsidies
Discipline administrative actions may include:	Charge Counselling Infringement Warning

NTISthis.com

Evidence Guide: DEFCM306A - Administer personnel

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

DEFCM306A - Administer personnel

Administer personnel readiness

Administer personnel entitlements

Administer personnel welfare

Administer personnel discipline

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

Instructions to Assessors

Teacher: ___________________________ Date: _