The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Develop effective communication skills
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Develop, promote, implement and review strategies for internal and external distribution of information Completed |
Evidence:
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Address specific communication needs when developing and implementing strategies to avoid discrimination in the workplace Completed |
Evidence:
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Establish and review channels of communication Completed |
Evidence:
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Provide coaching in effective communication to staff as required Completed |
Evidence:
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Use negotiation and conflict resolution strategies to promote effective operation of the organisation Completed |
Evidence:
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Negotiate issues with key stakeholders, clients and staff in a way that leads to a mutually acceptable outcome Completed |
Evidence:
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Maintain work related networks and relationships to ensure client needs and organisational objectives are met Completed |
Evidence:
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Ensure communication with stakeholders and colleagues is appropriate to individual needs and the situation, and that it promotes achievement of organisational objectives Completed |
Evidence:
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Facilitate group discussion
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Define and implement mechanisms that enhance effective group interactions Completed |
Evidence:
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Use inclusive strategies that encourage all group members to participate and that include seeking and acknowledging contributions from all members Completed |
Evidence:
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Undertake an evaluation of group communication strategies to promote ongoing participation of all parties Completed |
Evidence:
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Identify and address specific communication needs of individuals in accordance with operational policies and procedures Completed |
Evidence:
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Produce quality written materials
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Write and present information in a logical manner Completed |
Evidence:
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Provide accurate and timely advice to management and stakeholders Completed |
Evidence:
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Conduct formal discussions
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Reach mutual agreement about and adhere to appropriate structures, timeframes and protocols during formal discussions Completed |
Evidence:
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Acknowledge individual differences, needs and rights during the conduct of interviews and formal discussions, in accordance with organisational policies Completed |
Evidence:
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Provide feedback and give advice in a way that reflects current identified good practice in accordance with organisational policies and procedures Completed |
Evidence:
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