The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Manage relations
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Recognise and communicate role and purpose of the transaction processing centre Completed |
Evidence:
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Manage reporting and communication to senior management Completed |
Evidence:
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Establish and implement processes to determine and monitor the range of services required by the organisation Completed |
Evidence:
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Manage delivery of services
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Establish, implement and monitor processes to ensure compliance with legislative and regulatory environment Completed |
Evidence:
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Develop, implement and monitor operational plans Completed |
Evidence:
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Determine and monitor performance indicators for service provision, and seek and respond to feedback from staff about service provision and process improvements Completed |
Evidence:
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Identify and manage resources and support systems required for delivery of services Completed |
Evidence:
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Identify training strategies to ensure staff are able to provide required products and services Completed |
Evidence:
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