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Evidence Guide: DEFGEN012 - Provide technical advice

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

DEFGEN012 - Provide technical advice

What evidence can you provide to prove your understanding of each of the following citeria?

Identify and analyse technical issue/s

  1. Receive, observe, clarify and analyse circumstances that require the provision of advice.
  2. Identify and confirm issues, if necessary, through consultation with relevant personnel.
  3. Interpret and define the issue/s.
  4. Conduct research related to the issue/s and seek advice of relevant personnel to clarify findings that are unclear.
Receive, observe, clarify and analyse circumstances that require the provision of advice.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and confirm issues, if necessary, through consultation with relevant personnel.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Interpret and define the issue/s.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct research related to the issue/s and seek advice of relevant personnel to clarify findings that are unclear.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Formulate options

  1. Identify and evaluate options related to the provision of advice.
  2. Prioritise options and choose the preferred options.
Identify and evaluate options related to the provision of advice.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prioritise options and choose the preferred options.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide advice

  1. Formulate and provide advice and discuss with stakeholders taking resource constraints and operational requirements into consideration.
  2. Negotiate and document stakeholder requirements and incorporate within the proposed advice.
Formulate and provide advice and discuss with stakeholders taking resource constraints and operational requirements into consideration.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Negotiate and document stakeholder requirements and incorporate within the proposed advice.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and analyse technical issue/s

  1. Receive, observe, clarify and analyse circumstances that require the provision of advice.
  2. Identify and confirm issues, if necessary, through consultation with relevant personnel.
  3. Interpret and define the issue/s.
  4. Conduct research related to the issue/s and seek advice of relevant personnel to clarify findings that are unclear.
Receive, observe, clarify and analyse circumstances that require the provision of advice.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and confirm issues, if necessary, through consultation with relevant personnel.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Interpret and define the issue/s.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct research related to the issue/s and seek advice of relevant personnel to clarify findings that are unclear.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Formulate options

  1. Identify and evaluate options related to the provision of advice.
  2. Prioritise options and choose the preferred options.
Identify and evaluate options related to the provision of advice.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prioritise options and choose the preferred options.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide advice

  1. Formulate and provide advice and discuss with stakeholders taking resource constraints and operational requirements into consideration.
  2. Negotiate and document stakeholder requirements and incorporate within the proposed advice.
Formulate and provide advice and discuss with stakeholders taking resource constraints and operational requirements into consideration.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Negotiate and document stakeholder requirements and incorporate within the proposed advice.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Identify and analyse technical issue/s

1.1 Receive, observe, clarify and analyse circumstances that require the provision of advice.

1.2 Identify and confirm issues, if necessary, through consultation with relevant personnel.

1.3 Interpret and define the issue/s.

1.4 Conduct research related to the issue/s and seek advice of relevant personnel to clarify findings that are unclear.

2. Formulate options

2.1 Identify and evaluate options related to the provision of advice.

2.2 Prioritise options and choose the preferred options.

3. Provide advice

3.1 Formulate and provide advice and discuss with stakeholders taking resource constraints and operational requirements into consideration.

3.2 Negotiate and document stakeholder requirements and incorporate within the proposed advice.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Identify and analyse technical issue/s

1.1 Receive, observe, clarify and analyse circumstances that require the provision of advice.

1.2 Identify and confirm issues, if necessary, through consultation with relevant personnel.

1.3 Interpret and define the issue/s.

1.4 Conduct research related to the issue/s and seek advice of relevant personnel to clarify findings that are unclear.

2. Formulate options

2.1 Identify and evaluate options related to the provision of advice.

2.2 Prioritise options and choose the preferred options.

3. Provide advice

3.1 Formulate and provide advice and discuss with stakeholders taking resource constraints and operational requirements into consideration.

3.2 Negotiate and document stakeholder requirements and incorporate within the proposed advice.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

analysing and evaluating information

preparing and presenting written and/or oral reports

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

analysis process

organisational procedures and standards

information sources

research techniques