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Evidence Guide: DEFGEN027 - Manage equity and diversity

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

DEFGEN027 - Manage equity and diversity

What evidence can you provide to prove your understanding of each of the following citeria?

Contribute to the development, implementation and review of equity and diversity strategies

  1. Identify equity and diversity issues in the workplace.
  2. Develop equity and diversity strategies in consultation with stakeholders, including people from key equity groups and the organisation’s clients.
  3. Promote strategies within the organisation.
  4. Incorporate achievable reporting and feedback processes into strategies.
  5. Monitor and review effectiveness and efficiency of strategies.
  6. Identify and act upon recommendations for enhancements.
Identify equity and diversity issues in the workplace.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Develop equity and diversity strategies in consultation with stakeholders, including people from key equity groups and the organisation’s clients.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Promote strategies within the organisation.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Incorporate achievable reporting and feedback processes into strategies.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Monitor and review effectiveness and efficiency of strategies.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify and act upon recommendations for enhancements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Facilitate the development of a workforce that promotes and values equity and diversity

  1. Identify and model benefits of a diverse workforce and communicate them to those working within the organisation.
  2. Develop and adopt initiatives and resources to advance the position of equity and diversity groups within the organisation.
  3. Identify and utilise diversity factors associated with individuals to address business needs.
  4. Utilise diversity training and awareness programs to promote and encourage the benefits of a diverse workforce.
  5. Provide assistance to maximise individual contribution to the attainment of the organisations objectives.
  6. Apply strategies to resolve grievance and complaints and to maximise the benefits obtained through a diverse workforce.
Identify and model benefits of a diverse workforce and communicate them to those working within the organisation.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Develop and adopt initiatives and resources to advance the position of equity and diversity groups within the organisation.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify and utilise diversity factors associated with individuals to address business needs.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Utilise diversity training and awareness programs to promote and encourage the benefits of a diverse workforce.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Provide assistance to maximise individual contribution to the attainment of the organisations objectives.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Apply strategies to resolve grievance and complaints and to maximise the benefits obtained through a diverse workforce.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Communicate with a diverse workforce

  1. Identify and address language and literacy issues to facilitate full participation of all members in work and development activities.
  2. Identify target audience and tailor communications strategies.
  3. Employ a range of communication strategies to meet the needs of a diverse workforce base.
  4. Identify and utilise resources to facilitate effective communication within the workplace.
Identify and address language and literacy issues to facilitate full participation of all members in work and development activities.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify target audience and tailor communications strategies.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Employ a range of communication strategies to meet the needs of a diverse workforce base.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify and utilise resources to facilitate effective communication within the workplace.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Contribute to the development, implementation and review of equity and diversity strategies

  1. Identify equity and diversity issues in the workplace.
  2. Develop equity and diversity strategies in consultation with stakeholders, including people from key equity groups and the organisation’s clients.
  3. Promote strategies within the organisation.
  4. Incorporate achievable reporting and feedback processes into strategies.
  5. Monitor and review effectiveness and efficiency of strategies.
  6. Identify and act upon recommendations for enhancements.
Identify equity and diversity issues in the workplace.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Develop equity and diversity strategies in consultation with stakeholders, including people from key equity groups and the organisation’s clients.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Promote strategies within the organisation.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Incorporate achievable reporting and feedback processes into strategies.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Monitor and review effectiveness and efficiency of strategies.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify and act upon recommendations for enhancements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Facilitate the development of a workforce that promotes and values equity and diversity

  1. Identify and model benefits of a diverse workforce and communicate them to those working within the organisation.
  2. Develop and adopt initiatives and resources to advance the position of equity and diversity groups within the organisation.
  3. Identify and utilise diversity factors associated with individuals to address business needs.
  4. Utilise diversity training and awareness programs to promote and encourage the benefits of a diverse workforce.
  5. Provide assistance to maximise individual contribution to the attainment of the organisations objectives.
  6. Apply strategies to resolve grievance and complaints and to maximise the benefits obtained through a diverse workforce.
Identify and model benefits of a diverse workforce and communicate them to those working within the organisation.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Develop and adopt initiatives and resources to advance the position of equity and diversity groups within the organisation.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify and utilise diversity factors associated with individuals to address business needs.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Utilise diversity training and awareness programs to promote and encourage the benefits of a diverse workforce.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Provide assistance to maximise individual contribution to the attainment of the organisations objectives.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Apply strategies to resolve grievance and complaints and to maximise the benefits obtained through a diverse workforce.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Communicate with a diverse workforce

  1. Identify and address language and literacy issues to facilitate full participation of all members in work and development activities.
  2. Identify target audience and tailor communications strategies.
  3. Employ a range of communication strategies to meet the needs of a diverse workforce base.
  4. Identify and utilise resources to facilitate effective communication within the workplace.
Identify and address language and literacy issues to facilitate full participation of all members in work and development activities.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify target audience and tailor communications strategies.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Employ a range of communication strategies to meet the needs of a diverse workforce base.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify and utilise resources to facilitate effective communication within the workplace.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Contribute to the development, implementation and review of equity and diversity strategies

1.1 Identify equity and diversity issues in the workplace.

1.2 Develop equity and diversity strategies in consultation with stakeholders, including people from key equity groups and the organisation’s clients.

1.3 Promote strategies within the organisation.

1.4 Incorporate achievable reporting and feedback processes into strategies.

1.5 Monitor and review effectiveness and efficiency of strategies.

1.6 Identify and act upon recommendations for enhancements.

2. Facilitate the development of a workforce that promotes and values equity and diversity

2.1 Identify and model benefits of a diverse workforce and communicate them to those working within the organisation.

2.2 Develop and adopt initiatives and resources to advance the position of equity and diversity groups within the organisation.

2.3 Identify and utilise diversity factors associated with individuals to address business needs.

2.4 Utilise diversity training and awareness programs to promote and encourage the benefits of a diverse workforce.

2.5 Provide assistance to maximise individual contribution to the attainment of the organisations objectives.

2.6 Apply strategies to resolve grievance and complaints and to maximise the benefits obtained through a diverse workforce.

3. Communicate with a diverse workforce

3.1 Identify and address language and literacy issues to facilitate full participation of all members in work and development activities.

3.2 Identify target audience and tailor communications strategies.

3.3 Employ a range of communication strategies to meet the needs of a diverse workforce base.

3.4 Identify and utilise resources to facilitate effective communication within the workplace.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Contribute to the development, implementation and review of equity and diversity strategies

1.1 Identify equity and diversity issues in the workplace.

1.2 Develop equity and diversity strategies in consultation with stakeholders, including people from key equity groups and the organisation’s clients.

1.3 Promote strategies within the organisation.

1.4 Incorporate achievable reporting and feedback processes into strategies.

1.5 Monitor and review effectiveness and efficiency of strategies.

1.6 Identify and act upon recommendations for enhancements.

2. Facilitate the development of a workforce that promotes and values equity and diversity

2.1 Identify and model benefits of a diverse workforce and communicate them to those working within the organisation.

2.2 Develop and adopt initiatives and resources to advance the position of equity and diversity groups within the organisation.

2.3 Identify and utilise diversity factors associated with individuals to address business needs.

2.4 Utilise diversity training and awareness programs to promote and encourage the benefits of a diverse workforce.

2.5 Provide assistance to maximise individual contribution to the attainment of the organisations objectives.

2.6 Apply strategies to resolve grievance and complaints and to maximise the benefits obtained through a diverse workforce.

3. Communicate with a diverse workforce

3.1 Identify and address language and literacy issues to facilitate full participation of all members in work and development activities.

3.2 Identify target audience and tailor communications strategies.

3.3 Employ a range of communication strategies to meet the needs of a diverse workforce base.

3.4 Identify and utilise resources to facilitate effective communication within the workplace.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

interpreting equity and diversity legislation

managing equity and diversity principles, policies and practices

applying the guidelines related to unacceptable behaviour

managing cross cultural communications

facilitating group discussion

encouraging the development of the workforce

resolving grievance and complaints

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

equity and diversity legislation

defence equity and diversity policies and practices

equity and diversity principles

equity and diversity resources

change management

code of behaviour

professional codes of practice