The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Develop effective communication skills
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Strategies for internal and external distribution of information are developed, promoted, implemented and reviewed as required to ensure individual and organisational effectiveness is maximised. Completed |
Evidence:
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In developing and implementing strategies special communication needs are addressed to avoid discrimination in the workplace. Completed |
Evidence:
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Channels of communication are established and reviewed regularly to ensure staff are informed of relevant information in a timely way. Completed |
Evidence:
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Coaching in effective communication is provided to staff as required. Completed |
Evidence:
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Negotiation and conflict resolution strategies are used where required to promote effective operation of the organisation. Completed |
Evidence:
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Issues are negotiated with key stakeholders, clients and staff in a way which leads to a mutually acceptable outcome. Completed |
Evidence:
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Relevant work related networks and relationships are maintained as required to ensure client needs and organisational objects are met. Completed |
Evidence:
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All communication with stakeholders and colleagues is appropriate to individual needs and the situation and promotes achievement of organisational objectives. Completed |
Evidence:
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Facilitate group discussion
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Mechanisms which enhance effective group interactions are defined and implemented. Completed |
Evidence:
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Strategies which encourage all group members to participate are used routinely including seeking and acknowledging contributions from all members. Completed |
Evidence:
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Objectives and agendas for meetings and discussions are routinely set and followed. Completed |
Evidence:
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Relevant information is provided to groups as appropriate to facilitate outcomes. Completed |
Evidence:
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Evaluation of group communication strategies is undertaken to promote ongoing participation of all parties. Completed |
Evidence:
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The specific communication needs of individuals are identified and addressed. Completed |
Evidence:
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Produce quality written materials
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Writing is succinct and clear and is presented in a logical and sequential way which matches the audience and the purpose of the document. Completed |
Evidence:
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Organisation guidelines and current accepted standards of writing which match the purpose are followed in producing all written documentation. Completed |
Evidence:
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Appropriate and timely advice to management and stakeholders is prepared and provided as required. Completed |
Evidence:
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Conduct formal discussions
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Appropriate structures, timeframes and protocols are mutually agreed and adhered to during formal discussions. Completed |
Evidence:
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Due regard to individual differences, needs and rights is shown during the conduct of interviews and formal discussions. Completed |
Evidence:
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Feedback and advice is given in a way which reflects current identified good practice. Completed |
Evidence:
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