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Evidence Guide: DEFPBC003 - Establish a Performance Based Contract performance measures hierarchy

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Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

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DEFPBC003 - Establish a Performance Based Contract performance measures hierarchy

What evidence can you provide to prove your understanding of each of the following citeria?

Conduct a performance measure workshop

  1. Assess list of stakeholders required to define the performance measures
  2. Gather and collate candidate performance measures from a workshop
Assess list of stakeholders required to define the performance measures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Gather and collate candidate performance measures from a workshop

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Establish the individual performance measures

  1. Define key characteristics of the different type of performance measures used in PBC
  2. Assess whether individual performance measures from the list of candidate performance measures are required in the PBC as strategic performance measures, key performance indicators or system health indicators
  3. Establish the process for operating the performance measure, including application of business rules
  4. Assess the averaging technique applied to the performance measure
Define key characteristics of the different type of performance measures used in PBC

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assess whether individual performance measures from the list of candidate performance measures are required in the PBC as strategic performance measures, key performance indicators or system health indicators

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Establish the process for operating the performance measure, including application of business rules

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assess the averaging technique applied to the performance measure

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Establish the individual payment curves for performance measures

  1. Establish the performance levels for each performance measure, including the upper, mean and lower levels
  2. Establish the payment curve for each performance measure
  3. Apply weightings to each key performance indicator
Establish the performance levels for each performance measure, including the upper, mean and lower levels

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Establish the payment curve for each performance measure

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Apply weightings to each key performance indicator

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Analyse and assess the agreed performance measure hierarchy

  1. Implement the established the performance measures
  2. Assess coverage of the performance measures against the Key Result Areas (KRA)
  3. Determine and assess the risks associated with each of the performance measures
  4. Prepare a performance measure hierarchy report
Implement the established the performance measures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assess coverage of the performance measures against the Key Result Areas (KRA)

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Determine and assess the risks associated with each of the performance measures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Prepare a performance measure hierarchy report

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Conduct a performance measure workshop

1.1

Assess list of stakeholders required to define the performance measures

1.2

Gather and collate candidate performance measures from a workshop

2

Establish the individual performance measures

2.1

Define key characteristics of the different type of performance measures used in PBC

2.2

Assess whether individual performance measures from the list of candidate performance measures are required in the PBC as strategic performance measures, key performance indicators or system health indicators

2.3

Establish the process for operating the performance measure, including application of business rules

2.4

Assess the averaging technique applied to the performance measure

3

Establish the individual payment curves for performance measures

3.1

Establish the performance levels for each performance measure, including the upper, mean and lower levels

3.2

Establish the payment curve for each performance measure

3.3

Apply weightings to each key performance indicator

4

Analyse and assess the agreed performance measure hierarchy

4.1

Implement the established the performance measures

4.2

Assess coverage of the performance measures against the Key Result Areas (KRA)

4.3

Determine and assess the risks associated with each of the performance measures

4.4

Prepare a performance measure hierarchy report

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Conduct a performance measure workshop

1.1

Assess list of stakeholders required to define the performance measures

1.2

Gather and collate candidate performance measures from a workshop

2

Establish the individual performance measures

2.1

Define key characteristics of the different type of performance measures used in PBC

2.2

Assess whether individual performance measures from the list of candidate performance measures are required in the PBC as strategic performance measures, key performance indicators or system health indicators

2.3

Establish the process for operating the performance measure, including application of business rules

2.4

Assess the averaging technique applied to the performance measure

3

Establish the individual payment curves for performance measures

3.1

Establish the performance levels for each performance measure, including the upper, mean and lower levels

3.2

Establish the payment curve for each performance measure

3.3

Apply weightings to each key performance indicator

4

Analyse and assess the agreed performance measure hierarchy

4.1

Implement the established the performance measures

4.2

Assess coverage of the performance measures against the Key Result Areas (KRA)

4.3

Determine and assess the risks associated with each of the performance measures

4.4

Prepare a performance measure hierarchy report

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying weighting to key performance indicators

assessing Key Result Area (KRA) coverage of performance measures

establishing an effective performance measure hierarchy

establishing performance requirements for performance measures

gathering and analysing data

identifying statistical requirements for Performance Based Contracting (PBC).

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

applying PBC principles

effective communication techniques

management and coordination of staff and stakeholders

management of stakeholder expectation

managing meetings and workshops

performance measures hierarchy and their role in PBC.

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the Companion Volume Implementation Guide.