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Evidence Guide: DEFRNG005 - Manage emergency operations

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

DEFRNG005 - Manage emergency operations

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare for operations

  1. Obtain operational information to conduct an accurate assessment of the problem.
  2. Identify hazards.
  3. Activate operational plans.
Obtain operational information to conduct an accurate assessment of the problem.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify hazards.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Activate operational plans.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage an operations centre

  1. Allocate operations centre tasks and conduct briefings.
  2. Activate and maintain internal and external liaison networks.
  3. Supervise operations centre staff.
  4. Manage physical and financial resources.
Allocate operations centre tasks and conduct briefings.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Activate and maintain internal and external liaison networks.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Supervise operations centre staff.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage physical and financial resources.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage operational information

  1. Organise operation centre staff to collect and collate information.
  2. Manage information flow, analyse information and update plans.
  3. Raise and distribute regular situation reports.
  4. Establish radio and allied communication nets.
  5. Implement and maintain message and information management systems to provide accurate operational records.
Organise operation centre staff to collect and collate information.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage information flow, analyse information and update plans.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Raise and distribute regular situation reports.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish radio and allied communication nets.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement and maintain message and information management systems to provide accurate operational records.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make operational decisions

  1. Identify the extent of the operational area.
  2. Identify, assess and implement operational strategies in accordance with local emergency management arrangements and standard operating procedures.
  3. Identify and prioritise hazards to ensure that the response is appropriate to the type and scale of the event.
  4. Terminate the operation.
Identify the extent of the operational area.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify, assess and implement operational strategies in accordance with local emergency management arrangements and standard operating procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and prioritise hazards to ensure that the response is appropriate to the type and scale of the event.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Terminate the operation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage post operation activities

  1. Conduct post-operation debriefing and prepare operation reports.
  2. Review training and operational planning to enhance future operations.
Conduct post-operation debriefing and prepare operation reports.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review training and operational planning to enhance future operations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare for operations

  1. Obtain operational information to conduct an accurate assessment of the problem.
  2. Identify hazards.
  3. Activate operational plans.
Obtain operational information to conduct an accurate assessment of the problem.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify hazards.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Activate operational plans.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage an operations centre

  1. Allocate operations centre tasks and conduct briefings.
  2. Activate and maintain internal and external liaison networks.
  3. Supervise operations centre staff.
  4. Manage physical and financial resources.
Allocate operations centre tasks and conduct briefings.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Activate and maintain internal and external liaison networks.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Supervise operations centre staff.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage physical and financial resources.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage operational information

  1. Organise operation centre staff to collect and collate information.
  2. Manage information flow, analyse information and update plans.
  3. Raise and distribute regular situation reports.
  4. Establish radio and allied communication nets.
  5. Implement and maintain message and information management systems to provide accurate operational records.
Organise operation centre staff to collect and collate information.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage information flow, analyse information and update plans.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Raise and distribute regular situation reports.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish radio and allied communication nets.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement and maintain message and information management systems to provide accurate operational records.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make operational decisions

  1. Identify the extent of the operational area.
  2. Identify, assess and implement operational strategies in accordance with local emergency management arrangements and standard operating procedures.
  3. Identify and prioritise hazards to ensure that the response is appropriate to the type and scale of the event.
  4. Terminate the operation.
Identify the extent of the operational area.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify, assess and implement operational strategies in accordance with local emergency management arrangements and standard operating procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and prioritise hazards to ensure that the response is appropriate to the type and scale of the event.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Terminate the operation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage post operation activities

  1. Conduct post-operation debriefing and prepare operation reports.
  2. Review training and operational planning to enhance future operations.
Conduct post-operation debriefing and prepare operation reports.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review training and operational planning to enhance future operations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Prepare for operations

1.1 Obtain operational information to conduct an accurate assessment of the problem.

1.2 Identify hazards.

1.3 Activate operational plans.

2. Manage an operations centre

2.1 Allocate operations centre tasks and conduct briefings.

2.2 Activate and maintain internal and external liaison networks.

2.3 Supervise operations centre staff.

2.4 Manage physical and financial resources.

3. Manage operational information

3.1 Organise operation centre staff to collect and collate information.

3.2 Manage information flow, analyse information and update plans.

3.3 Raise and distribute regular situation reports.

3.4 Establish radio and allied communication nets.

3.5 Implement and maintain message and information management systems to provide accurate operational records.

4. Make operational decisions

4.1 Identify the extent of the operational area.

4.2 Identify, assess and implement operational strategies in accordance with local emergency management arrangements and standard operating procedures.

4.3 Identify and prioritise hazards to ensure that the response is appropriate to the type and scale of the event.

4.4 Terminate the operation.

5. Manage post operation activities

5.1 Conduct post-operation debriefing and prepare operation reports.

5.2 Review training and operational planning to enhance future operations.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Prepare for operations

1.1 Obtain operational information to conduct an accurate assessment of the problem.

1.2 Identify hazards.

1.3 Activate operational plans.

2. Manage an operations centre

2.1 Allocate operations centre tasks and conduct briefings.

2.2 Activate and maintain internal and external liaison networks.

2.3 Supervise operations centre staff.

2.4 Manage physical and financial resources.

3. Manage operational information

3.1 Organise operation centre staff to collect and collate information.

3.2 Manage information flow, analyse information and update plans.

3.3 Raise and distribute regular situation reports.

3.4 Establish radio and allied communication nets.

3.5 Implement and maintain message and information management systems to provide accurate operational records.

4. Make operational decisions

4.1 Identify the extent of the operational area.

4.2 Identify, assess and implement operational strategies in accordance with local emergency management arrangements and standard operating procedures.

4.3 Identify and prioritise hazards to ensure that the response is appropriate to the type and scale of the event.

4.4 Terminate the operation.

5. Manage post operation activities

5.1 Conduct post-operation debriefing and prepare operation reports.

5.2 Review training and operational planning to enhance future operations.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

conducting regular briefings and debriefings

establishing an improvised operations centre

establishing an operational plan and adapting the plan as circumstances change

identifying operational areas of concern

managing communications within and between teams and organisations

planning for emergency response, including the setting up of appropriate control and coordination structures

raising regular situation reports

reading and understanding organisations policies and procedures

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

communication equipment and systems

composition of teams and roles and responsibilities of team members

emergency plans

local alert and warning systems

local documentation requirements

local operating procedures

local operational briefing and debriefing procedures

locally available resources, their capabilities and access to them

nature of local hazards and plans, including effects on the provision of communications

principles of risk management

relevant WHS and regulatory requirements

team work principles and strategies

written communication to a level required to complete workplace documentation and reports