The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Establish relationship with client
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A range of communication and interpersonal skills are used to establish the knowledge level of client Completed |
Evidence:
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Enquiries in relation to products and services are responded to by explaining the range of products and services available and their relevant fee and charging methodology Completed |
Evidence:
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Client is informed of the role of the adviser and the licensee/principal responsible for the adviser's conduct Completed |
Evidence:
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Familiarity with the procedures for complaints handling and the circumstances in which they should be engaged is demonstrated Completed |
Evidence:
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Identify client's objectives, needs and financial situation
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A range of communication and interpersonal skills are used to gather client's personal, financial and business details Completed |
Evidence:
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Client's needs are identified by encouraging expression of their objectives and goals (short-, medium- and long-term goals as relevant to the product) Completed |
Evidence:
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Product risk profile of the client is identified Completed |
Evidence:
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Client's expectations of cash flow and relevant taxation obligations are obtained Completed |
Evidence:
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Analyse client's objectives, needs, financial situation and risk profile
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An assessment of client needs is undertaken, utilising all information gathered and taking into account clients product expectations and specific needs Completed |
Evidence:
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Client is consulted throughout the analysis for further clarification where necessary Completed |
Evidence:
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The need for specialist advice is analysed and/or client is referred to appropriate adviser for higher level/specialist advice if required Completed |
Evidence:
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Product risk profile of the client is assessed and agreed Completed |
Evidence:
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Understanding of the ASIC identified generic and specialist knowledge relevant to the products being offered, as detailed in the evidence guide, is demonstrated Completed |
Evidence:
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Develop appropriate strategies and solutions
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An appropriate strategy to provide for identified needs and outcomes is determined from analysis of products, client risk profile and assessment of client's needs Completed |
Evidence:
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Relevant research, analysis and product modelling is conducted Completed |
Evidence:
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Appropriate solution (plan, policy or transaction) is drafted for presentation to client Completed |
Evidence:
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Present appropriate strategies and solutions to client
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Product knowledge appropriate for the service or product offered is demonstrated when presenting the product Completed |
Evidence:
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The proposed transaction is explained and discussed with the client in a clear and unambiguous way Completed |
Evidence:
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Relevant details, terms and conditions of product/service are reinforced to client Completed |
Evidence:
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Impacts and possible risks of the solution are disclosed in a clear and concise manner to the client Completed |
Evidence:
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Client is provided with written supporting documentation and guided through the key aspects of the documentation Completed |
Evidence:
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Negotiate financial plan/policy/transaction with client
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Concerns and/or issues the client has regarding the proposed plan/policy/transaction are discussed and clarified Completed |
Evidence:
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Confirmation is sought from client that they understand the proposed plan/policy/transaction Completed |
Evidence:
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Coordinate implementation of agreed plan/policy/ transaction
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The client's formal agreement to the proposed plan/policy/transaction is gained Completed |
Evidence:
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Associated fee and cost structures are clearly explained and confirmation of understanding gained from the client Completed |
Evidence:
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Timeframes for execution and processing are clearly explained and confirmation of understanding gained from the client Completed |
Evidence:
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Complete and maintain necessary documentation
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Proposal and all other statutory and transactional documents are completed and signed off by the client Completed |
Evidence:
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Copies of appropriate documentation and the signed agreement are exchanged Completed |
Evidence:
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Provide ongoing service where requested by client
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Type and form of ongoing service, including reporting on performance and review of plan/policy/transaction is agreed with the client Completed |
Evidence:
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Fees and costs for ongoing and specifically defined service are clearly explained and confirmation of understanding gained from the client Completed |
Evidence:
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Ongoing service is provided as required Completed |
Evidence:
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