The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

A person who demonstrates competency in this unit must be able to provide evidence that they can safely and efficiently identify suitable activities and deliver information and interpretations programs to a wide range of clients

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to, and satisfy, all of the requirements of the elements of this unit and include demonstration of:

following applicable commonwealth, state or territory legislative and regulatory requirements and codes of practice relevant to presenting forestry information and interpretations programs

following organisational policies and procedures relevant to presenting forestry information and interpretations programs

identifying suitable activities and delivering information and interpretations programs suitable to participant needs and program objectives

evaluating and promoting information and interpretations programs and introducing improvements where necessary

Context of and specific resources for assessment

Competency is to be assessed in the workplace or realistically simulated workplace

Assessment is to occur under standard and authorised work practices, safety requirements and environmental constraints

Assessment of required knowledge, other than confirmatory questions, will usually be conducted in an off-site context

Assessment is to follow relevant regulatory or Australian Standards requirements

The following resources should be made available:

workplace location or simulated workplace

materials and equipment relevant to undertaking work applicable to this unit

specifications and work instructions

Method of assessment

Assessment must satisfy the endorsed Assessment Guidelines of the FPI11 Training Package

Assessment methods must confirm consistency and accuracy of performance (over time and in a range of workplace relevant contexts) together with application of required knowledge

Assessment must be by direct observation of tasks, with questioning on required knowledge and it must also reinforce the integration of employability skills

Assessment methods must confirm the ability to access and correctly interpret and apply the required knowledge

Assessment may be applied under project-related conditions (real or simulated) and require evidence of process

Assessment must confirm a reasonable inference that competency is able not only to be satisfied under the particular circumstance, but is able to be transferred to other circumstances

Assessment may be in conjunction with assessment of other units of competency

The assessment environment should not disadvantage the candidate

Assessment practices should take into account any relevant language or cultural issues related to Aboriginality, gender or language backgrounds other than English

Where the participant has a disability, reasonable adjustment may be applied during assessment

Language and literacy demands of the assessment task should not be higher than those of the work role

This describes the essential skills and knowledge and their level required for this unit.

Required skills

Technical skills sufficient to use a range of presentation equipment and materials

Communication skills sufficient to use appropriate communication and interpersonal techniques and methods with colleagues and others; negotiate and liaise with internal and external bodies and groups; research and present information orally and in writing to a wide range of individuals and groups

Literacy skills sufficient to record and report workplace information; maintain documentation; collate and assess information against specified criteria; prepare and edit explanatory material for the general public

Numeracy skills sufficient to measure, estimate and calculate time required to complete a task

Problem solving skills sufficient to identify problems and equipment faults; demonstrate appropriate response procedures

Required knowledge

Applicable commonwealth, state or territory legislation, regulations, standards, codes of practice and established safe practices relevant to the full range of processes for presenting forestry information and interpretations programs

Environmental protection requirements, including the safe disposal of waste material (including preservative treated timber), the safe use and storage of chemicals, the minimisation of carbon emissions, the cleaning of plant, tools and equipment, and returning the environment to its original or near to original condition on completion of activity

Organisational and site standards, requirements, policies and procedures for presenting forestry information and interpretations programs

Environmental risks and hazards

Criteria for recycling and re-using timber or material with defects or sub-standard timber or material

Using energy effectively and efficiently

Using material effectively and efficiently

Media relations and marketing principles and processes

Recognition of participant characteristics, including language and literacy and numeracy skills, cultural background, and previous experience

Appropriate training locations within a workplace

Computer-based presentation techniques and tools

Established communication channels and protocols

Problem identification and resolution strategies, and common fault finding techniques

Types of tools and equipment, and procedures for their safe use and maintenance

Appropriate mathematical procedures for estimating and measuring, including calculating time to complete tasks

Procedures for recording and reporting workplace information

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

OHS requirements:

are to be in line with applicable commonwealth, state or territory legislation and regulations, and organisational safety policies and procedures, and may include:

personal protective equipment and clothing

safety equipment

first aid equipment

fire fighting equipment

hazard and risk control

fatigue management

elimination of hazardous materials and substances

safe forest practices, including required actions relating to forest fire

manual handling including shifting, lifting and carrying

Environmental requirements may include:

legislation

organisational policies and procedures

workplace practices

Legislative requirements:

are to be in line with applicable commonwealth, state or territory legislation, regulations, certification requirements and codes of practice and may include:

award and enterprise agreements

industrial relations

Australian Standards

confidentiality and privacy

OHS

the environment

equal opportunity

anti-discrimination

relevant industry codes of practice

duty of care

Organisational requirements may include:

legal

organisational and site guidelines

policies and procedures relating to own role and responsibility

quality assurance

procedural manuals

quality and continuous improvement processes and standards

OHS, emergency and evacuation procedures

ethical standards

recording and reporting requirements

equipment use, maintenance and storage requirements

environmental management requirements (waste minimisation and disposal, recycling and re-use guidelines)

Information and interpretations programs:

aim to enhance the understanding and skills of a range of clients for a range of purposes

reflect a wide knowledge of forest growing and management resources and practices

Activities may include:

seminars

talks

lectures

information in in-house publications

exhibitions

media releases

technology-based training

skills-based training

marketing and promotional programs

Appropriate personnel may include:

senior management representatives

client group representatives

technical specialists within the organisation

internal education

training and development staff

outside experts

Resources may include:

venue

equipment

materials

tools

Participants may include:

people at any level in the organisation who operate within or for the forest

people outside the organisation who operate within or for the forest

people affected by organisational decisions or actions

people to whom the organisation should provide such a service to meet public and social accountability requirements

school children

people with an interest in the forest

Communication may include:

verbal and non-verbal language

constructive feedback

active listening

questioning to clarify and confirm understanding

use of positive, confident and cooperative language

use of language and concepts appropriate to individual social and cultural differences

control of tone of voice

Methods may be:

formal or informal

on-the-job or off-the-job, and may include incorporation in induction programs and documentation

training in the use of forest growing and management services and tools

advertising in newsletters

briefing sessions and seminars

leaflets, booklets and 'how to' guides

computer-based presentations

technology-based training

Records and reports may relate to:

presentation notes

participant attendance

venue hire and catering

equipment

budget

and may be:

manual

a computer-based system

other appropriate organisational communication system