The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence should be relevant to the work. It should satisfy the requirements of the elements and performance criteria and include consideration of:

the required knowledge and skills tailored to the needs of the specific workplace

applicable OHS regulations, environmental and safe working requirements/practices, SOP and housekeeping requirements

applicable aspects of the range statement

practical workplace demonstration of skills in overseeing quality assurance processes

Context of and specific resources for assessment

A workplace assessment must be used to assess:

the application of required knowledge on the job

the application of skills on the job, over time and under a range of typical conditions that may be experienced in overseeing quality assurance processes

Access to the full range of equipment involved in overseeing quality assurance processes in a pulp or paper mill is required

Method of assessment

A combination of assessment methods should be used. The following examples are appropriate for this unit:

observation of applied skills and knowledge on the job

workplace demonstrations via a mock-up or simulation that replicate part/s of the job

answers to written or verbal questions about specific skills and knowledge

third-party reports from relevant and skilled personnel

written evidence e.g. log sheet entries, checklist entries, test results

Assessment processes and techniques must be culturally appropriate and in keeping with the language and literacy capacity of the learner and the work being performed. This includes conducting an assessment in a manner that allows thoughts to be conveyed verbally so that the learner can both understand and be understood by the assessor (e.g. use plain English and terminology used on the job)

A holistic assessment with other units relevant to the pulp and paper industry, mill and job role is recommended

Additional information on approaches to assessment for the pulp and paper industry is provided in the Assessment Guidelines for this Training Package

This describes the skills and knowledge required for this unit.

Required skills

Uses required forms of communication to oversee quality assurance processes

Reads and interprets required documentation, procedures and reports

Prepares process and product status report recommending changes to improve processes and procedures

Creates and/or updates SOP or their equivalent

Accesses, navigates and enters computer-based information

Identifies and actions problems within level of responsibility

Assembles in-process inspection/test and other quality data in prescribed format

Interprets results of in-process inspections and/or tests

Identifies trends of in-process inspection and/or test results

Records sample review results in prescribed format

Identifies risks associated with samples and how they may be minimised

Implements a change in the process

Identifies the actual or potential risks associated with uncontrolled changes in procedures

Required knowledge

Procedures, regulations and legislative requirements relevant to overseeing quality assurance processes including OHS, environmental including relevant sustainability requirements/practices, SOP, isolation procedures, safe working requirements, risks and hazard identification and housekeeping

Basic problem-solving techniques consistent with level of responsibility

Actual or potential problems evident from trend analysis

Appropriate course/s of action to rectify problems

Purpose of review process

Post collection and procedure for handling samples

Importance of change control

Controls associated with a procedure change

Purpose of SOP

Actual or potential problems if SOP or their equivalent are non existent

Potential environmental impact of out-of-standard performance to their customers

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Company instructions

will be provided for sampling and in-process inspection and testing activities

Monitoring and reporting

will typically involve the use and presentation of verbal and written information; the latter in standard format

Recording may be:

by manual and/or electronic methods in standard format

Documentation, procedures and reports may include:

SOP

quality procedures

environmental sustainability requirements/practices

plant manufacturing operating manuals

enterprise policies and procedures

ISO9000

oil or chemical spills and disposal guidelines

plant isolation documentation

safe work documentation e.g. plant clearance, job safety analysis, permit systems

Actions may include:

process adjustments

reporting to authorised person

rectifying problem within level of responsibility

Communications may include

interaction with:

internal/external customers and suppliers

team members

production/service co-ordinators

maintenance services

operational support personnel

operational management

statutory authorities

Forms of communication may include:

written e.g. log books, emails, incident and other reports, run sheets, data entry

reading and interpreting documentation e.g. SOP, manuals, checklists, drawings

verbal e.g. radio skills, telephone, face to face, handover

non-verbal e.g. hand signals, alarms, observations

signage e.g. safety, access