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Evidence Guide: FSKOCM09 - Use oral communication skills to facilitate workplace meetings

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

FSKOCM09 - Use oral communication skills to facilitate workplace meetings

What evidence can you provide to prove your understanding of each of the following citeria?

Plan for workplace meetings

  1. Identify the purpose of the meeting
  2. Identify the scope of the meeting
Identify the purpose of the meeting

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify the scope of the meeting

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate and participate in workplace meetings

  1. Use effective oral communication strategies to facilitate the meeting
  2. Use appropriate grammar, vocabulary and pronunciation
  3. Use appropriate non-verbal communication
Use effective oral communication strategies to facilitate the meeting

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use appropriate grammar, vocabulary and pronunciation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use appropriate non-verbal communication

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review own performance

  1. Seek feedback on effectiveness of communication skills to facilitate workplace meetings
  2. Critically evaluate own performance to identify areas for improvement
Seek feedback on effectiveness of communication skills to facilitate workplace meetings

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Critically evaluate own performance to identify areas for improvement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Element

Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan for workplace meetings

1.1 Identify the purpose of the meeting

1.2 Identify the scope of the meeting

2. Facilitate and participate in workplace meetings

2.1 Use effective oral communication strategies to facilitate the meeting

2.2 Use appropriate grammar, vocabulary and pronunciation

2.3 Use appropriate non-verbal communication

3. Review own performance

3.1 Seek feedback on effectiveness of communication skills to facilitate workplace meetings

3.2 Critically evaluate own performance to identify areas for improvement

Required Skills and Knowledge

Element

Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan for workplace meetings

1.1 Identify the purpose of the meeting

1.2 Identify the scope of the meeting

2. Facilitate and participate in workplace meetings

2.1 Use effective oral communication strategies to facilitate the meeting

2.2 Use appropriate grammar, vocabulary and pronunciation

2.3 Use appropriate non-verbal communication

3. Review own performance

3.1 Seek feedback on effectiveness of communication skills to facilitate workplace meetings

3.2 Critically evaluate own performance to identify areas for improvement

Evidence of the ability to:

facilitate workplace meetings appropriately

review the effectiveness of own performance to identify areas for improvement.

Evidence must be collected using typical workplace meetings.

Note: Where a specific volume and/or frequency is not specified, evidence must be provided at least once.

Evidence of the following knowledge must be demonstrated:

oral communication strategies to facilitate workplace meetings

non-verbal communication to facilitate workplace meetings

grammar, vocabulary and pronunciation to facilitate workplace meetings.