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Evidence Guide: FWPCOR4203 - Monitor quality and product care procedures

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

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FWPCOR4203 - Monitor quality and product care procedures

What evidence can you provide to prove your understanding of each of the following citeria?

Coordinate quality system practices

  1. Communicate quality standards, policies, procedures and quality assurance monitoring activities to production personnel.
  2. Confirm understanding, encourage and support participation in quality practices.
  3. Monitor operational activities to ensure policies and procedures are followed and quality standards are maintained.
  4. Check product specifications and coordinate workplace compliance.
  5. Record and report quality and product care outcomes for all monitoring processes.
Communicate quality standards, policies, procedures and quality assurance monitoring activities to production personnel.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm understanding, encourage and support participation in quality practices.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor operational activities to ensure policies and procedures are followed and quality standards are maintained.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check product specifications and coordinate workplace compliance.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record and report quality and product care outcomes for all monitoring processes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor and control product care

  1. Coordinate visual inspection of product before processing or completion.
  2. Plan product recovery to optimise resource value and minimise waste.
  3. Plan potential of materials to provide highest value added return.
  4. Monitor assessment of species, timber structure, features and characteristics and report in line with organisational procedures.
  5. Monitor material grading and direct to best end use in line with industry standards.
  6. Monitor machinery and equipment maintenance and adjust to minimise production waste.
  7. Assess problems immediately and rectify to avoid repetition of lost product.
Coordinate visual inspection of product before processing or completion.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan product recovery to optimise resource value and minimise waste.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan potential of materials to provide highest value added return.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor assessment of species, timber structure, features and characteristics and report in line with organisational procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor material grading and direct to best end use in line with industry standards.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor machinery and equipment maintenance and adjust to minimise production waste.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess problems immediately and rectify to avoid repetition of lost product.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Control product supply quality

  1. Assess products against quality and customer specifications.
  2. Monitor and control product despatch processes to prevent and minimise damage.
  3. Ensure products are supplied on time and to customer expectations.
Assess products against quality and customer specifications.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor and control product despatch processes to prevent and minimise damage.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure products are supplied on time and to customer expectations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1. Coordinate quality system practices

1.1 Communicate quality standards, policies, procedures and quality assurance monitoring activities to production personnel.

1.2 Confirm understanding, encourage and support participation in quality practices.

1.3 Monitor operational activities to ensure policies and procedures are followed and quality standards are maintained.

1.4 Check product specifications and coordinate workplace compliance.

1.5 Record and report quality and product care outcomes for all monitoring processes.

2. Monitor and control product care

2.1 Coordinate visual inspection of product before processing or completion.

2.2 Plan product recovery to optimise resource value and minimise waste.

2.3 Plan potential of materials to provide highest value added return.

2.4 Monitor assessment of species, timber structure, features and characteristics and report in line with organisational procedures.

2.5 Monitor material grading and direct to best end use in line with industry standards.

2.6 Monitor machinery and equipment maintenance and adjust to minimise production waste.

2.7 Assess problems immediately and rectify to avoid repetition of lost product.

3. Control product supply quality

3.1 Assess products against quality and customer specifications.

3.2 Monitor and control product despatch processes to prevent and minimise damage.

3.3 Ensure products are supplied on time and to customer expectations.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1. Coordinate quality system practices

1.1 Communicate quality standards, policies, procedures and quality assurance monitoring activities to production personnel.

1.2 Confirm understanding, encourage and support participation in quality practices.

1.3 Monitor operational activities to ensure policies and procedures are followed and quality standards are maintained.

1.4 Check product specifications and coordinate workplace compliance.

1.5 Record and report quality and product care outcomes for all monitoring processes.

2. Monitor and control product care

2.1 Coordinate visual inspection of product before processing or completion.

2.2 Plan product recovery to optimise resource value and minimise waste.

2.3 Plan potential of materials to provide highest value added return.

2.4 Monitor assessment of species, timber structure, features and characteristics and report in line with organisational procedures.

2.5 Monitor material grading and direct to best end use in line with industry standards.

2.6 Monitor machinery and equipment maintenance and adjust to minimise production waste.

2.7 Assess problems immediately and rectify to avoid repetition of lost product.

3. Control product supply quality

3.1 Assess products against quality and customer specifications.

3.2 Monitor and control product despatch processes to prevent and minimise damage.

3.3 Ensure products are supplied on time and to customer expectations.

A person demonstrating competency in this unit must satisfy all of the elements, performance criteria and foundation skills of this unit. If a specific volume or frequency is not stated below, then evidence must be provided that the following requirements have been performed on at least one occasion:

follow organisational policies and procedures relevant to monitoring of quality and product care procedures

monitor and control product care and supply against an organisation specific or second or third party certification quality system for a real or simulated business operation

monitor and control product care and supply for a specified product

complete accurate comprehensive quality system records

produce detailed reports on performance against quality standards.

A person competent in this unit must be able to demonstrate knowledge of:

purpose of quality systems for the forest and wood products industry and for the individual organisation

format, content and use of:

industry and organisation specific quality standards

organisational policies and procedures that align to quality standards

quality system monitoring records

visual inspection aspects of tree, log or timber products which includes:

assessing the appropriateness of features

contamination

tree, log or timber colours

tree, log or timber characteristics

insect damage

surface finish and texture

loose surfaces

organic defects

breakages

machine damage

scheduling requirements for quality system monitoring activities

record keeping requirements for quality systems

roles and responsibilities of quality system coordinators and production personnel in quality system management processes

methods for communicating quality standards, policies, procedures and quality assurance monitoring activities to production and despatch personnel

methods for assessing quality of materials, production and despatch processes and finished products

techniques to optimise the use of machinery and equipment

organisational procedures for documenting quality system records and reports.

Range Statement

Not Applicable