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Evidence Guide: FWPCOT2227 - Process orders and despatch products

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

FWPCOT2227 - Process orders and despatch products

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare for orders and despatch

  1. Review orders and consignment documentation and where required check with appropriate personnel.
  2. Plan and sequence despatch schedules in line with organisational procedures.
Review orders and consignment documentation and where required check with appropriate personnel.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan and sequence despatch schedules in line with organisational procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Process orders

  1. Use safe manual handling techniques when selecting and processing goods to avoid personal injury.
  2. Select and compile products in line with order documentation.
  3. Check products using product knowledge, labels and other identification systems.
  4. Wrap finished product orders to avoid damage during transportation.
  5. Avoid wastage of packaging materials; reuse recycled materials and recycle offcuts.
  6. Check order against despatch schedule and order documentation.
  7. Sort and consolidated compiled orders in line with organisational procedures.
Use safe manual handling techniques when selecting and processing goods to avoid personal injury.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select and compile products in line with order documentation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check products using product knowledge, labels and other identification systems.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Wrap finished product orders to avoid damage during transportation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Avoid wastage of packaging materials; reuse recycled materials and recycle offcuts.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check order against despatch schedule and order documentation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Sort and consolidated compiled orders in line with organisational procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Despatch products

  1. Complete records for despatch and product movement.
  2. Complete, attach and check load labels and documentation.
  3. Organise loading in line with organisational procedures.
  4. Explain transportation requirements to driver.
  5. Update stock records in line with organisational procedures.
  6. Record order and despatch problems and report to appropriate personnel.
Complete records for despatch and product movement.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete, attach and check load labels and documentation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Organise loading in line with organisational procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Explain transportation requirements to driver.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Update stock records in line with organisational procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record order and despatch problems and report to appropriate personnel.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1. Prepare for orders and despatch

1.1 Review orders and consignment documentation and where required check with appropriate personnel.

1.2 Plan and sequence despatch schedules in line with organisational procedures.

2. Process orders

2.1 Use safe manual handling techniques when selecting and processing goods to avoid personal injury.

2.2 Select and compile products in line with order documentation.

2.3 Check products using product knowledge, labels and other identification systems.

2.4 Wrap finished product orders to avoid damage during transportation.

2.5 Avoid wastage of packaging materials; reuse recycled materials and recycle offcuts.

2.6 Check order against despatch schedule and order documentation.

2.7 Sort and consolidated compiled orders in line with organisational procedures.

3. Despatch products

3.1 Complete records for despatch and product movement.

3.2 Complete, attach and check load labels and documentation.

3.3 Organise loading in line with organisational procedures.

3.4 Explain transportation requirements to driver.

3.5 Update stock records in line with organisational procedures.

3.6 Record order and despatch problems and report to appropriate personnel.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1. Prepare for orders and despatch

1.1 Review orders and consignment documentation and where required check with appropriate personnel.

1.2 Plan and sequence despatch schedules in line with organisational procedures.

2. Process orders

2.1 Use safe manual handling techniques when selecting and processing goods to avoid personal injury.

2.2 Select and compile products in line with order documentation.

2.3 Check products using product knowledge, labels and other identification systems.

2.4 Wrap finished product orders to avoid damage during transportation.

2.5 Avoid wastage of packaging materials; reuse recycled materials and recycle offcuts.

2.6 Check order against despatch schedule and order documentation.

2.7 Sort and consolidated compiled orders in line with organisational procedures.

3. Despatch products

3.1 Complete records for despatch and product movement.

3.2 Complete, attach and check load labels and documentation.

3.3 Organise loading in line with organisational procedures.

3.4 Explain transportation requirements to driver.

3.5 Update stock records in line with organisational procedures.

3.6 Record order and despatch problems and report to appropriate personnel.

A person demonstrating competency in this unit must satisfy all of the elements, performance criteria and foundation skills of this unit. If a specific volume or frequency is not stated below, then evidence must be provided that the following requirements have been performed on at least one occasion:

follow organisational policies and procedures relevant to processing orders and despatching products

process orders including

selecting and compiling orders

sort and consolidate products

wrap products

despatch products including

labelling

organising transport.

A person competent in this unit must be able to demonstrate knowledge of:

system functions and capabilities of industry and specific organisational order and despatch software systems

format, content and use of:

order and consignment documentation

despatch schedules

despatch labels

storage layout and categories of finished products for a forest products factory setting

key features of the product range of the organisation

transport conditions for different types of products and packaging requirements to avoid damage

environmental protection practices for packaging products for despatch:

avoiding waste when wrapping and packaging

reusing recycled materials on hand

disposing of and recycling wrapping and packaging materials

safe manual handling techniques for selecting and compiling orders; those for bending, lifting and shifting and carrying heavy items

organisational policies and procedures specific to processing orders and despatching products

workplace health and safety and use of assistive equipment to shift heavy items

processing and despatching orders; completion of required documentation and labelling

communication reporting lines

recording and reporting order and despatch problems.

Range Statement

Not Applicable