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Evidence Guide: FWPCOT5208 - Build and maintain community relationships

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

FWPCOT5208 - Build and maintain community relationships

What evidence can you provide to prove your understanding of each of the following citeria?

Set parameters for community relationships or partnerships

  1. Utilise a community engagement framework to assist in analysing and setting parameters for community relationships or partnerships.
  2. Establish purpose and parameters for various community relationships or partnerships in consultation with relevant community stakeholders.
  3. Use a range of strategies and opportunities appropriate to both individual and community needs.
Utilise a community engagement framework to assist in analysing and setting parameters for community relationships or partnerships.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish purpose and parameters for various community relationships or partnerships in consultation with relevant community stakeholders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use a range of strategies and opportunities appropriate to both individual and community needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide information relating to community engagement

  1. Assess current community understandings of the organisation.
  2. Communicate information about rights and responsibilities of individuals and communities to relevant personnel.
  3. Communicate opportunities for community involvement in organisational processes and decision making, by using methods appropriate for the diverse needs of the community.
Assess current community understandings of the organisation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate information about rights and responsibilities of individuals and communities to relevant personnel.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate opportunities for community involvement in organisational processes and decision making, by using methods appropriate for the diverse needs of the community.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Build community engagement capacity

  1. Tap into informal and formal community networks to strengthen local capital and to ensure ongoing capacity.
  2. Manage dynamics within and across relationships or partnerships.
  3. Allocate resources to manage partnerships and community relationships.
  4. Identify barriers to community engagement and formulate and implement solutions in line with the community context.
  5. Implement mechanisms for communities to raise their own issues with the organisation, in line with the community context.
  6. Promote and resource strategies to build community capacity.
Tap into informal and formal community networks to strengthen local capital and to ensure ongoing capacity.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage dynamics within and across relationships or partnerships.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Allocate resources to manage partnerships and community relationships.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify barriers to community engagement and formulate and implement solutions in line with the community context.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement mechanisms for communities to raise their own issues with the organisation, in line with the community context.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Promote and resource strategies to build community capacity.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document and report on community relationships or partnerships

  1. Report outcomes of community relationships or partnerships to relevant stakeholders.
  2. Provide feedback to participants on how the outcomes have informed planning or decision making.
  3. Review extent of community engagement capacity in light of outcomes.
Report outcomes of community relationships or partnerships to relevant stakeholders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide feedback to participants on how the outcomes have informed planning or decision making.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review extent of community engagement capacity in light of outcomes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1. Set parameters for community relationships or partnerships

1.1 Utilise a community engagement framework to assist in analysing and setting parameters for community relationships or partnerships.

1.2 Establish purpose and parameters for various community relationships or partnerships in consultation with relevant community stakeholders.

1.3 Use a range of strategies and opportunities appropriate to both individual and community needs.

2. Provide information relating to community engagement

2.1 Assess current community understandings of the organisation.

2.2 Communicate information about rights and responsibilities of individuals and communities to relevant personnel.

2.3 Communicate opportunities for community involvement in organisational processes and decision making, by using methods appropriate for the diverse needs of the community.

3. Build community engagement capacity

3.1 Tap into informal and formal community networks to strengthen local capital and to ensure ongoing capacity.

3.2 Manage dynamics within and across relationships or partnerships.

3.3 Allocate resources to manage partnerships and community relationships.

3.4 Identify barriers to community engagement and formulate and implement solutions in line with the community context.

3.5 Implement mechanisms for communities to raise their own issues with the organisation, in line with the community context.

3.6 Promote and resource strategies to build community capacity.

4. Document and report on community relationships or partnerships

4.1 Report outcomes of community relationships or partnerships to relevant stakeholders.

4.2 Provide feedback to participants on how the outcomes have informed planning or decision making.

4.3 Review extent of community engagement capacity in light of outcomes.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1. Set parameters for community relationships or partnerships

1.1 Utilise a community engagement framework to assist in analysing and setting parameters for community relationships or partnerships.

1.2 Establish purpose and parameters for various community relationships or partnerships in consultation with relevant community stakeholders.

1.3 Use a range of strategies and opportunities appropriate to both individual and community needs.

2. Provide information relating to community engagement

2.1 Assess current community understandings of the organisation.

2.2 Communicate information about rights and responsibilities of individuals and communities to relevant personnel.

2.3 Communicate opportunities for community involvement in organisational processes and decision making, by using methods appropriate for the diverse needs of the community.

3. Build community engagement capacity

3.1 Tap into informal and formal community networks to strengthen local capital and to ensure ongoing capacity.

3.2 Manage dynamics within and across relationships or partnerships.

3.3 Allocate resources to manage partnerships and community relationships.

3.4 Identify barriers to community engagement and formulate and implement solutions in line with the community context.

3.5 Implement mechanisms for communities to raise their own issues with the organisation, in line with the community context.

3.6 Promote and resource strategies to build community capacity.

4. Document and report on community relationships or partnerships

4.1 Report outcomes of community relationships or partnerships to relevant stakeholders.

4.2 Provide feedback to participants on how the outcomes have informed planning or decision making.

4.3 Review extent of community engagement capacity in light of outcomes.

A person demonstrating competency in this unit must satisfy all of the elements, performance criteria and foundation skills of this unit, and must be able to provide evidence that they can:

Document a strategy to engage with two different and diverse community groups. The strategy must work within a community engagement framework and cover:

characteristics and demographics of the local community

organisational opportunities for involvement of a local community

constraints and barriers to community engagement.

purpose and parameters for the relationship or partnership

benefits and constraints for both parties

rights and responsibilities of the community groups to engage in organisational decision making processes

how consultation and communication will occur between both parties

mechanisms for the community groups to raise their own issues with the organisation

how the organisation will build the capacity of the community groups to engage in with the organisation.

A person competent in this unit must be able to demonstrate knowledge of:

Community engagement theory and principles.

Strategies, practices and techniques for community engagement.

Relationship and partnership building principles and techniques.

Communication styles appropriate for establishing and fostering transparent, trusting relationships or partnerships with individuals and communities.

Leadership principles and the management of community engagement expectations.

Strategies and processes for consultation with the community.

Processes of individual advocacy and group advocacy.

Organisational opportunities for community involvement.

Constraints and barriers to community engagement.

Demographic features of the local community, including:

socio-economic diversity

gender diversity

cultural mix

household structures

education levels

political orientations

religious beliefs

industry and business structures.

Characteristics of local communities and factors affecting community engagement, such as:

dynamics of community

community power structures

big politics versus community politics (big 'P' v little 'p')

collaborations

formal and informal community networks, partnerships and lobby groups

strength and views publicised by business community and local media organisations.

Organisational requirements, policies and procedures for the following:

building and maintaining community relationships

communication and media engagement.